Documente Academic
Documente Profesional
Documente Cultură
Charifiel E. Parohinog
for Establishing
DEFINING STRESS
STRESS
MANAGING STRESS IN
ORGANIZATION
Managers must:
understand how stress influences worker
performance
identify where unhealthy stress exists
help employee handle stress
4 Strategies:
1.Create an organizational climate that is supportive of individuals
2.The implementation of stress management courses
3.Make jobs interesting
4.Design and operate career counselling programs
DEFINING CONFLICT
CONFLICT
A struggle that results from opposing needs
Results from managers making changes
Sometimes results in positive impact
Compromising
Avoiding
Forcing
Resolving
Organization
Hotelin
g
Tethered in
office
Home-based,
some
mobility
Fully mobile