UCP 600

Training Issues
Derek Ennis, CEO, Coastline Solutions

Contact: Derek.Ennis@CoastlineSolutions.com

The Problem/Challenge

The new rules will impact on ALL aspects of LC operations

Advising
Issuing
Confirming
Doc checking and Compliance

All staff need to be trained

Operations
Sales
Legal
Trainers
Multiple locations Global, Regional, Local?
Customers does the bank have a responsibility? Opportunity?
Contact: Derek.Ennis@CoastlineSolutions.com

The Problem/Challenge
Materials on the subject matter do not exist
Seminars, Conference materials, Courseware, Experience, Notes
etc.
For UCP 500 you had materials to draw from. For UCP 600 you
dont

Multiple offerings will appear

Whats good? Whats not?
Whos good? Whos not?

How do you roll it out?

Time is limited6 to 9 month rollout period

Contact: Derek.Ennis@CoastlineSolutions.com

Issues to consider

Quality of training
Training from a reputable source
Presentation/Delivery

Consistency of training
Consistent delivery across organisation
Consistent application of training when on the job

Audit
Who took the training vs who should have taken the training
How did they do? Evaluation of effectiveness of selected methods

Contact: Derek.Ennis@CoastlineSolutions.com

Issues to consider
Scheduling
Trainers time
Trainees time (away from work)
Classrooms
Travel

All within time constraints

Budgets
Have you planned your budget for this? When to do this?

Contact: Derek.Ennis@CoastlineSolutions.com

Options

In house training
By in house staff
By external consultants

Training events organised by others

ICC Paris
IFSA
ICC National Committees
IIBLP
Independent Consultants
Banking

Online training
Developed in house
Off the shelf

On the job training

Contact: Derek.Ennis@CoastlineSolutions.com

Online training
Advantages of Online Training

Anytime, any place training

Consistency of training
Learner determines pace
No Scheduling headaches
No travel costs
Reduced dependence on senior staff to support
repetitive training.

Contact: Derek.Ennis@CoastlineSolutions.com

Our offerings
Upskill 600
Mentor 600

Contact: Derek.Ennis@CoastlineSolutions.com

Upskill 600
Train experienced LC staff - what has changed in UCP 600
Full Article by Article comparison of 500 to 600
Structured multimedia training in Key Issues
Online Assessment to test knowledge
Benefits
Personalised Certificate on Completion
ICC Approved
PDUs towards CDCS recertification
Available November 2006

Contact: Derek.Ennis@CoastlineSolutions.com

Mentor 600
Full UCP 600 training course for new LC staff

Assumes no prior knowledge

Full training in all articles of UCP 600
Interactive training modules
ICC Approved
Personal assessments and results

Contact: Derek.Ennis@CoastlineSolutions.com

Key points

Start planning now

Quality
Consistency
Timing
Cost Spend your $$$ sensibly

Contact: Derek.Ennis@CoastlineSolutions.com

Thank You
Derek Ennis
Coastline Solutions
Derek.Ennis@CoastlineSolutions.com

Contact: Derek.Ennis@CoastlineSolutions.com