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Transparency 1-1
Strategic Competitiveness
Achieved when a firm successfully formulates and
implements a value-creating strategy
Transparency 1-2
Strategic Competitiveness
Achieved when a firm successfully formulates and
implements a value-creating strategy
Transparency 1-3
Strategic Competitiveness
Achieved when a firm successfully formulates and
implements a value-creating strategy
Above-Average Returns
Returns in excess of what an investor expects to earn from
other investments with similar risk
Transparency 1-4
Strategic Management Process
Strategic Competitiveness
Sustained Competitive Advantage
Above-Average Returns
Transparency 1-5
Chapter 2
External
Environment
The Strategic
Strategic Intent
Strategic Mission
Management
Chapter 3
Internal
Environment
Process
Transparency 1-6
Chapter 2
External
Environment
The Strategic
Strategic Intent
Strategic Mission
Management
Chapter 3
Internal
Environment
Process
Transparency 1-7
Chapter 2
External
Environment
The Strategic
Strategic Intent
Strategic Mission
Management
Chapter 3
Internal
Environment
Process
Transparency 1-8
Chapter 2
External
Environment
The Strategic
Strategic Intent
Strategic Mission
Management
Chapter 3
Internal
Environment
Process
Transparency 1-9
Chapter 2
External
Environment
The Strategic
Strategic Intent
Strategic Mission
Management
Chapter 3
Internal
Environment
Process
Strategic
Competitiveness
Above Average
Returns
Transparency 1-10
Chapter 2
Strategic External
Environment
The Strategic
Management
Inputs
Strategic Intent
Strategic Mission
Chapter 3
Internal
Environment
Process
Strategic
Competitiveness
Above Average
Feedback
Returns
Transparency 1-11
Strategic Management – “shooting at a moving
target of co-alignment” (Thompson, 1967)
External Strategic Fit = Internal Strategic Fit =
Transparency 1-12
Chapter One: Key Themes
Transparency 1-13
Chapter One: Key Themes
Transparency 1-14
“Hypercompetition” =
fleeting competitive advantage due to
aggressive/relentless challengers
Globalization Technology change
• more opportunities • perpetual/disruptive
• more competitors technology change
• greater complexity • org’l learning, agility
• are critical attributes
“liability of
foreignness” • tap key information
• increasing global and org’l intellect
interdependencies • role of org’l culture
Transparency 1-15
Strategic Intent
Transparency 1-16
Chapter One: Key Themes
Transparency 1-17
I/O Model of Superior Returns
Transparency 1-18
I/O Model of Superior Returns
Transparency 1-19
I/O Model of Superior Returns
Transparency 1-20
I/O Model of Superior Returns
Transparency 1-21
I/O Model of Superior Returns
Transparency 1-22
I/O Model of Superior Returns
Transparency 1-23
I/O Model of Superior Returns
Transparency 1-24
I/O Model of Superior Returns
Transparency 1-25
Resource-Based Model of Superior Returns
Transparency 1-26
Resource-Based Model of Superior Returns
Transparency 1-28
Resource-Based Model of Superior Returns
Action required:
Resources Determine what firm
Capability capabilities allow it to do
Inputs to a firm’s better than rivals.
production process.
Capacity for an integrated
set of resources to
integratively perform a
task or activity.
Transparency 1-29
Resource-Based Model of Superior Returns
Action required:
Resources Determine how firm’s
Capability resources and capabilities
Inputs to a firm’s may create competitive
production process.
Capacity Competitive
for an integrated advantage.
Advantage
set of resources to
integratively perform a
Ability of a firm to
task or activity.
outperform its rivals
Transparency 1-30
Resource-Based Model of Superior Returns
Action required:
Resources Locate an attractive
Capability industry.
Inputs to a firm’s
production process.
Capacity Competitive
for an integrated
Advantage
set of resources to
integratively perform An a Attractive
Ability of aIndustry
task or activity. firm to
outperform its rivals
Location of an industry
with opportunities that
can be exploited by the
firm’s resources and
capabilities
Transparency 1-31
Resource-Based Model of Superior Returns
Action required:
Resources Select strategy that best
Capability exploits resources and
Inputs to a firm’s capabilities relative to
production process.
Capacity Competitive
for an integrated opportunities in environs.
Advantage
set of resources to
integratively perform An a Attractive
Ability of aIndustry
task or activity. firm to
outperform its rivalsStrategy
Location of an industry
Formulation
with opportunities that and
Implementation
can be exploited by the
firm’s resources and
Strategic actions taken to
capabilities
earn above-average
returns
Transparency 1-32
Resource-Based Model of Superior Returns
Action required:
Resources Maintain selected strategy
Capability in order to outperform
Inputs to a firm’s industry rivals.
production process.
Capacity Competitive
for an integrated
Advantage
set of resources to
integratively perform An a Attractive
Ability of aIndustry
task or activity. firm to
outperform its rivalsStrategy
Location of an industry
Formulation
with opportunities that and
can be exploited Superior Returns
Implementation
by the
firm’s resources and
Strategic actions
capabilities taken
Earning to
of above-
earn above-average
average returns
returns
Transparency 1-33
Mission Statements
• typically the starting point for strategic planning
Transparency 1-34
Rape and Abuse Crisis Center
provides crisis intervention, advocacy,
and counseling services
– free of charge –
to all persons in the region who have
been victims of domestic violence or
sexual assault.
Transparency 1-35
To create meaningful
mission statements . . .
• PRODUCT description should be carefully
balanced - not too broad, not too narrow
Transparency 1-36
Mission Statements –
So what?
Who cares?
Why bother?
Transparency 1-37
To be the leader in providing
to the midmarket
Transparency 1-38
Mission Statement for NDSU’s
College of Business?
1. Product(s)
2. Target market(s)
3. Differentiating feature(s)
Transparency 1-39
Why is it so difficult
to develop a concise, compelling, and
agreed-upon mission statement?
Transparency 1-40
ELDERHOSTEL’s mission statement
Transparency 1-41
Organizational Values
Transparency 1-42
Groups who are affected by a firm’s
Stakeholders performance and who have claims on
its performance
The firm must maintain performance at
an adequate level in order to maintain
the participation of key stakeholders
Transparency 1-43
Groups who are affected by a firm’s
Stakeholders performance and who have claims on
its performance
The firm must maintain performance at
an adequate level in order to maintain
the participation of key stakeholders Capital Market
Transparency 1-44
Groups who are affected by a firm’s
Stakeholders performance and who have claims on
its performance
The firm must maintain performance at
an adequate level in order to maintain
the participation of key stakeholders Capital Market
Product Market
Primary Customers
Suppliers
Transparency 1-45
Groups who are affected by a firm’s
Stakeholders performance and who have claims on
its performance
The firm must maintain performance at
an adequate level in order to maintain
the participation of key stakeholders Capital Market
Product Market
Organizational
Primary Customers
Suppliers Employees
Managers
Non-Managers
Transparency 1-46
Social Responsibility
So what?
Who cares?
Why bother?
How to demonstrate?
Transparency 1-48