Training Design

Facilities
An important part of any training programs is the
environment.
The best training is of little value if it is conducted
in the midst of distractions, uncomfortable seating,
difficulties in seeing audiovisual presentations.
Two issues are to be taken into
consideration:

The Training Room

Off-site Training Facilities

The Training Room

It is the best if the room is windowless.

The walls should be blank with natural color.

Lighting should be adjustable so it can be

dimmed for overheads/multimedia.

The room should be equipped with its own

temperature control, with quiet heating or
cooling fans, along with air conditioners.

Furniture

Choose tables and chairs rather than student

desk-chairs.

Tables should be moveable.

Obtain padded chairs that are cloth covered and

are able to swivel.

Furniture Setup

The seating arrangements depend on the

type of training being conducted.

The typical configurations are class room, ushape, conference, and circle.

The arrangement determines the degree of

formality and where the attention is
focused.

Off-Site Training Facilities

Being off-site provides more assurance that

trainees will not be interrupted.
It is simply too easy to contact the trainee if s/he
is on the same floor or even in the next building.
It offers the change of pace.
Going to a hotel or conference center is not the
same as going to work.
Going off-site also allows trainer to choose a
facility compatible with the needs of the particular
training event.

Trainer
Effective trainers need to have the KSAs related to
both the subject matter content and the role of
trainer.
In addition, a trainer must establish credibility with
the trainees.
So, two issues are to be taken into
consideration:

Trainer KSAs

Trainer Credibility

Trainer KSA

Knowledge

Subject matter

Organization

Adult learning process

Instructional methods

Contd
Skills
Interpersonal communication skills

Verbal skills
Ability to explain clearly
Active listening
Questioning
Providing feedback

Platform skills
Ability to speak with inflection, gesture appropriately, and maintain
eye contact
Organization skills
Ability to present information in logical order and stay on point

Contd
Attitudes

Commitment to the organization

Commitment to helping others

High level of self-efficacy

Trainer Credibility

The credibility of the trainer will have a significant

impact on the effectiveness of training, so it is
important to create a positive first impression and
maintain it throughout the training.
So, two issues are to be taken into
consideration:

First Impression

Experience

First Impression

Is the trainer presentable?

Was s/he able to draw attention of the trainees?

Did s/he seem approachable to the trainees?

Did s/he demonstrate a concern for their needs?

What should a trainer wear?

Experience

The credibility of the trainer is also

determined by credentials; where the trainer
comes from and previous training done.

A trainer does not need to have the same

work experience as the trainees to be effective.

A trainer needs to be seen as having

something worthwhile to offer.

Training Costs

Types of Cost in Training Programs

Development Costs

Direct Costs

Indirect Costs

Overhead Costs

Participant Compensation

Evaluation Costs

Development

All cost related to the development of the

programs are included, plus the cost of any frontend TNA and of evaluation and results tracking.
TNA cost, design cost, etc.

Direct
These costs are directly attributable to the
delivery of the training program.
Travel, materials, facilities, food & beverage,
equipment rental, and trainer compensation etc.

Indirect

Consists of any non - development item that

would be incurred even if training were cancelled
the day before it was to start.
Trainer compensation for preparation, materials
purchased, marketing cost, administrative &
clerical costs, materials used etc.

Overhead

Reflects the programs share of the general

operating costs of the training and development
department.
Electricity bill, gas bill, depreciation etc.

Participant Compensation

While participants are attending training, their

salaries and benefits should be included as a cost
of training.

Evaluation

Costs are associated with evaluating the training

to see whether it was successful.
Development of assessment tools, time spent
administrating them, and analyzing and preparing
reports etc.