For MUHIBBAH ENGINEERING (M) BERHAD

VIP Support Programme

ZX200-5G
a. HCMDCDF0V00001830
b. HCMDCDF0A00001831
c. HCMDCDF0C00002063
d. HCMDCDF0C00002071
e. New units
ZX330LC-5G
a. HCMDDE91K00041991
b. HCMDDE91E00041998
*Validity until 31st July 2015

Valuable aftersales package

Improve machine life span and performance
Protection against unexpected failures
Hitachi Construction Machinery Co., Ltd. 2013. All rights reserved.

VIP Support Programme

1-1
1-1 Scheduled
ScheduledInspection
Inspection
HCMM will provide FOC inspection periodically to avoid unexpected major failure.
* Based on condition of the contract.

Mainten
ance
Inspecti
on

500

1000

1500

2000

2500

3000

3500

4000

4500

5000

5500

6000

6500

7000

7500

8000

1-2
1-2Health
HealthCheck
CheckSupport
Support(Oil
(Oilanalysis)
analysis)
Accurate oil control is necessary for using the machine until the end of its life.
HCMM will provide the oil analysis every 1000 hrs.

Hitachi Construction Machinery Co., Ltd. 2013. All rights reserved.

VIP Support Programme

1-3
1-3 Tailor-Made
Tailor-MadeMaintenance
Maintenance
You can choose necessary parts to replace as you like.
i.e) Belt, *Battery, *Hoses and *Main component etc.
* Replacement is selectable.

[VIP packaged parts]

Lubricants, Filters & Belt

Lubricants

Coolant

Filters

Belt

[VIP Optional Parts]

Re-Man

Consumable Parts

Seal Kit

Battery

Under carriage
Hitachi Construction Machinery Co., Ltd. 2013. All rights reserved.

VIP Support Programme

1-3
1-3 Tailor-Made
Tailor-MadeMaintenance
Maintenance

Replacement Parts
Every 500 Hours

Grease front attachment and swing gear

Primary and secondary fuel filters

Engine oil and engine oil filter

Outer air cleaner

Pilot filter and full flow filter

Fan and Air conditioner belts

Inner air cleaner

Swing, pump and Travel transmission oil

A/C fresh and recirculation filter

Every 2000 Hours

Engine coolant

Hydraulic oil and tank breather

Every 4000 Hours

Battery

*High pressure hoses

Every 8000 Hours

Main pump

Swing motor

Travel motor

Center joint

Every 1000 Hours

*(as required)

* packaged parts -Optional Parts

Hitachi Construction Machinery Co., Ltd. 2013. All rights reserved.

VIP Support Programme

1-4
1-4 Special
Specialdiscount
discount(Labor
(Labor&&Parts)
Parts)
HCMM will provide 10 RM discount / hour for labor, and additional 5% discount for Parts.

Labor : 60RM/hr => 50RM/hr

Filters
Others

: 50% discount => 55% discount

: 45% discount => 50% discount

*Only for the contracted machine

1-5
1-5 Additional
AdditionalWarranty
Warranty
HCMM will provide 3 years / 8000 hours Warranty to contracted customers.
Full Coverage
1st year

Full Coverage / Power Train

2nd year

3rd year

Current condition
1 year / unlimited hours

VIP condition
3 year / 8,000 hours whichever comes first (Estimated working hour = 250 hrs/month)

Hitachi Construction Machinery Co., Ltd. 2013. All rights reserved.

VIP Support Programme

Item

Without Contract

Current Service
Contract

VIP

Scheduled
Maintenance

None

Every 500 hours

Every 500 hours

Scheduled inspection

None

None

Every 1,000 hours

Health Check Support

None

None

Every 1,000 hours

Tailor-made
maintenance

None

Standard Maintenance
Parts only

Standard Maintenance Parts

+
optional parts & components

Discount
(Labor & Parts)

None

None

Yes

Additional Warranty

None

None

(1 year Standard Warranty

only)

(1 year Standard Warranty

only)

Full coverage or Power Train

(3 year/ 8,000 hours)

Every time when a job is

completed

Every time when a job is

completed

Payment

2 choices of payment
1.Fixed monthly payment
2.Lump sum

Hitachi Construction Machinery Co., Ltd. 2013. All rights reserved.

1. VIP Support Programme (ZX200-5G HCMDCDF0V00001830)

1. Normal Service Contract(Using VIP Parts)
Svc Interval(hr)

500

1000

1500

2000

2500

3000

3500

Pricing (MYR)

1,256

3,166

1,256

3,766

1,256

3,166

1,256

4500

5000

1,256

3,166

4000
5,734

5500

6000

6500

7000

7500

8000

Total

1,256

3,766

1,256

3,166

1,256

5,734

41,714

Price Exclude
Outer Air Filter change every 500hrs
Aircond and fan Belt replacement every 1000hrs
Aircond Filter replacement at every 1000hrs
Oil Sampling Every 1000hrs

2. VIP Quotation for ZX200-5G HCMDCDF0V00001830,Machine Delivery Date:10th Sept 2014

-Finished 500,1000,1500 Servicing
-Free 3 times labour for Servicing
V.I.P program
POWER TRAIN
TOTAL
MYR 58,195

FULL COVERAGE
*25 MONTHLY
*MYR 2,328

*These prices exclude GST

*Monthly Installment Calculation is based on the
contract commencement Month (July)

TOTAL
MYR 97,581

*25 MONTHLY
*MYR 3,903
Additional Warranty Price Conditions
(As of delivery date * * days)

Machine type

Standard Machine

0- 90

91- 180

181- 270

271- 365

Over 365

Not
available

*Condition D will expired in 10 Sept 2015

Hitachi Construction Machinery Co., Ltd. 2013. All rights reserved.

2. VIP Support Programme (ZX200-5G HCMDCDF0A00001831)

1. Normal Service Contract(Using VIP Parts)
Svc Interval(hr)

500

1000

1500

2000

2500

3000

3500

Pricing (MYR)

1,256

3,166

1,256

3,766

1,256

3,166

1,256

4500

5000

1,256

3,166

4000
5,734

5500

6000

6500

7000

7500

8000

Total

1,256

3,766

1,256

3,166

1,256

5,734

41,714

Price Exclude
Outer Air Filter change every 500hrs
Aircond and fan Belt replacement every 1000hrs
Aircond Filter replacement at every 1000hrs
Oil Sampling Every 1000hrs

2. VIP Quotation for ZX200-5G HCMDCDF0A00001831,Machine Delivery Date:9th November 2014

-Finished 500, 1000 (Excluded)
-Free 3 times labour for Servicing
V.I.P program
POWER TRAIN
TOTAL
MYR 56,601

FULL COVERAGE
*27 MONTHLY
*MYR 2,264

*These prices exclude GST

*Monthly Installment Calculation is based on the
contract commencement Month (July)

TOTAL
MYR 88,108

*27 MONTHLY
*MYR 3,524
Additional Warranty Price Conditions
(As of delivery date * * days)

Machine type

Standard Machine

0- 90

91- 180

181- 270

271- 365

Over 365

Not
available

*Condition C will expired in 5 August 2015

Hitachi Construction Machinery Co., Ltd. 2013. All rights reserved.

3. VIP Support Programme (ZX200-5G HCMDCDF0C00002063)

1. Normal Service Contract(Using VIP Parts)
Svc Interval(hr)

500

1000

1500

2000

2500

3000

3500

Pricing (MYR)

1,256

3,166

1,256

3,766

1,256

3,166

1,256

4500

5000

1,256

3,166

4000
5,734

5500

6000

6500

7000

7500

8000

Total

1,256

3,766

1,256

3,166

1,256

5,734

41,714

Price Exclude
Outer Air Filter change every 500hrs
Aircond and fan Belt replacement every 1000hrs
Aircond Filter replacement at every 1000hrs
Oil Sampling Every 1000hrs

2. VIP Quotation for ZX200-5G HCMDCDF0C00002063,Machine Delivery Date:20th March 2015

-Finished 500
-Free 3 times labour for Servicing
V.I.P program
POWER TRAIN
TOTAL
MYR 58,587

FULL COVERAGE
*31 MONTHLY
*MYR 2,343

*These prices exclude GST

*Monthly Installment Calculation is based on the
contract commencement Month (July)

TOTAL
MYR 84,842

*31 MONTHLY
*MYR 3,394
Additional Warranty Price Conditions
(As of delivery date * * days)

Machine type

Standard Machine

0- 90

91- 180

181- 270

271- 365

Over 365

Not
available

*Condition B will expired in 15 Sept 2015

Hitachi Construction Machinery Co., Ltd. 2013. All rights reserved.

4. VIP Support Programme (ZX200-5G HCMDCDF0C00002071)

1. Normal Service Contract(Using VIP Parts)
Svc Interval(hr)

500

1000

1500

2000

2500

3000

3500

Pricing (MYR)

1,256

3,166

1,256

3,766

1,256

3,166

1,256

4500

5000

1,256

3,166

4000
5,734

5500

6000

6500

7000

7500

8000

Total

1,256

3,766

1,256

3,166

1,256

5,734

41,714

Price Exclude
Outer Air Filter change every 500hrs
Aircond and fan Belt replacement every 1000hrs
Aircond Filter replacement at every 1000hrs
Oil Sampling Every 1000hrs

2. VIP Quotation for ZX200-5G HCMDCDF0C00002071, Machine Delivery Date:19th June 2015
-Free 3 times labour for Servicing
V.I.P program
POWER TRAIN
TOTAL
MYR 58,023

FULL COVERAGE
*34 MONTHLY
*MYR 2,321

*These prices exclude GST

*Monthly Installment Calculation is based on the
contract commencement Month (July)

TOTAL
MYR 79,904

*34 MONTHLY
*MYR 3,196
Additional Warranty Price Conditions
(As of delivery date * * days)

Machine type

Standard Machine

0- 90

91- 180

181- 270

271- 365

Over 365

Not
available

*Condition A will expired in 16 Sept 2015

Hitachi Construction Machinery Co., Ltd. 2013. All rights reserved. 10

5. VIP Support Programme (ZX200-5G New Machine)

1. Normal Service Contract(Using VIP Parts)
Svc Interval(hr)

500

1000

1500

2000

2500

3000

3500

Pricing (MYR)

1,256

3,166

1,256

3,766

1,256

3,166

1,256

4500

5000

1,256

3,166

4000
5,734

5500

6000

6500

7000

7500

8000

Total

1,256

3,766

1,256

3,166

1,256

5,734

41,714

Price Exclude
Outer Air Filter change every 500hrs
Aircond and fan Belt replacement every 1000hrs
Aircond Filter replacement at every 1000hrs
Oil Sampling Every 1000hrs

2. VIP Quotation for ZX200-5G New Machine ,Machine Delivery Date:Sign upon M/C delivery
-Free 3 times labour for Servicing
V.I.P program
POWER TRAIN
TOTAL
MYR 58,023

FULL COVERAGE
*36 MONTHLY
*MYR 2,321

*These prices exclude GST

*Monthly Installment Calculation is based on the
contract commencement Month (July)

TOTAL
MYR 79,904

*36 MONTHLY
*MYR 3,196
Additional Warranty Price Conditions
(As of delivery date * * days)

Machine type

Standard Machine

0- 90

91- 180

181- 270

271- 365

Over 365

Not
available

*Condition A will expired 90 days after Machine delivery Date

Hitachi Construction Machinery Co., Ltd. 2013. All rights reserved. 11

6. VIP Support Programme (ZX330LC-5G HCMDDE91K00041991)

1. Normal Service Contract(Using VIP Parts)
Svc Interval(hr)
Pricing (MYR)

500
1,455

1000

1500

2000

3,587

1,455

4,205

4500

5000

5500

6000

1,455

3,587

1,455

4,205

2500

3000

3500

4000

1,455

3,587

1,455

7,078

6500

7000

7500

8000

Total

1,455

3,587

1,455

7,078

48,552

Price Exclude
Outer Air Filter change every 500hrs
Aircond and fan Belt replacement every 1000hrs
Aircond Filter replacement at every 1000hrs
Oil Sampling Every 1000hrs

2. VIP Quotation for ZX330LC-5G HCMDDE91K00041991 ,Machine Delivery Date: 20 March 2015
-Free 3 times labour for Servicing
V.I.P program
POWER TRAIN
TOTAL
MYR 70,332

FULL COVERAGE
*31 MONTHLY
*MYR 2,813

*These prices exclude GST

*Monthly Installment Calculation is based on the
contract commencement Month (July)

TOTAL
MYR 110,033

*31 MONTHLY
*MYR 4,401
Additional Warranty Price Conditions
(As of delivery date * * days)

Machine type

Standard Machine

0- 90

91- 180

181- 270

271- 365

Over 365

Not
available

*Condition B will expired in 15 Sept 2015

Hitachi Construction Machinery Co., Ltd. 2013. All rights reserved. 12

6. VIP Support Programme (ZX330LC-5G HCMDDE91E00041998)

1. Normal Service Contract(Using VIP Parts)
Svc Interval(hr)
Pricing (MYR)

500
1,455

1000

1500

2000

3,587

1,455

4,205

4500

5000

5500

6000

1,455

3,587

1,455

4,205

2500

3000

3500

4000

1,455

3,587

1,455

7,078

6500

7000

7500

8000

Total

1,455

3,587

1,455

7,078

48,552

Price Exclude
Outer Air Filter change every 500hrs
Aircond and fan Belt replacement every 1000hrs
Aircond Filter replacement at every 1000hrs
Oil Sampling Every 1000hrs

2. VIP Quotation for ZX330LC-5G HCMDDE91E00041998 ,Machine Delivery Date: 19 June 2015
-Free 3 times labour for Servicing
V.I.P program
POWER TRAIN
TOTAL
MYR 67,842

FULL COVERAGE
*34 MONTHLY
*MYR 2,714

*These prices exclude GST

*Monthly Installment Calculation is based on the
contract commencement Month (July)

TOTAL
MYR 100,926

*34 MONTHLY
*MYR 4,037
Additional Warranty Price Conditions
(As of delivery date * * days)

Machine type

Standard Machine

0- 90

91- 180

181- 270

271- 365

Over 365

Not
available

*Condition A will expired in 16 Sept 2015

Hitachi Construction Machinery Co., Ltd. 2013. All rights reserved. 13

summary

No

Model

PIN No.

Machine
Delivery
Date

Remarks

Condition

Power Train
(MYR)

Full Coverage
(MYR)

Monthly
Installment

ZX2005G

HCMDCDF0V000018
9/10/2014
30

-Completed 500hr,
1000hr,1500hr
-Free 3 time Labour

MY 58,195
(MYR 2,328)

MYR 97,581
(MYR 3,903)

25

ZX2005G

HCMDCDF0A000018
11/9/2014
31

-Completed 500hr,
1000hr
-Free 3 time Labour

MYR 56,601
(MYR 2,264)

MYR 88,108
(MYR 3,524)

27

ZX2005G

HCMDCDF0C000020
3/20/2015
63

-Completed 500hr,
-Free 3 time Labour

MYR 58,587
(MYR 2,343)

MYR 84,842
(MYR 3,394)

31

ZX2005G

HCMDCDF0C000020
6/19/2015
71

-Free 3 time Labour

MYR 58,023
(MYR 2,321)

MYR 79,904
(MYR 3,196)

34

ZX2005G

-Free 3 time Labour

MYR 58,023
(MYR 2,321)

MYR 79,904
(MYR 3,196)

36

ZX330LC- HCMDDE91K000419
3/20/2015
5G
91

-Free 3 time Labour

MYR 70,332
(MYR 2,813)

ZX330LC- HCMDDE91E000419
6/19/2015
5G
98

-Free 3 time Labour

MYR 67,842
(MYR 2,714)

New M/C

MYR
110,033
(MYR 4,401)
MYR
100,926
(MYR 4,037)

31

34

*These prices exclude GST

*Monthly Installment Calculation is based on the
contract commencement Month (July)
Hitachi Construction Machinery Co., Ltd. 2013. All rights reserved. 14

VIP Support Programme

Scenario[1]
If the machine work 8000hrs by end of 3rd year, we will provide service
by 8000hrs.
1st year
2nd year
3rd year
4th year
8000hr
Machine HR
Service
Payment
-We will provide service by 8000hrs.
-Payment by end of 3rd year

Scenario[2]
If the machine work 8000hrs within 3 years, we will provide service
by 8000hrs.
1st year
Machine HR
Service
Payment

2nd year

3rd year

4th year

8000hr

-We will provide service by 8000hrs.

-Payment by end of 3rd year
Hitachi Construction Machinery Co., Ltd. 2013. All rights reserved. 15

VIP Support Programme

Scenario[3]
If the machine doesnt work 8000hrs in 3 years, we will provide service
by end of 3rd year.
1st year
2nd year
3rd year
4th year
7000hr 8000hr
Machine HR
Service
Payment
-1.We will provide service by end of 3rd year (In this case we provide service by 7000hrs)
-2.We will provide 7500hr, 8000hr maintenance parts without service
-3.Payment by end of 3rd year

Scenario[4]
If you sell machines in 3 years, you can terminate the condition.
1st year
Machine HR
Service
Payment

2nd year

3rd year

4th year

3000hr

-1. The discount amount for labor and parts shall be recalculated.
-2. If the actual charges are higher in this case, HCMM will payback the over payment.
-3. If the actual charges are lower in this case, HCMM will charge the shortfall in the last month.
Hitachi Construction Machinery Co., Ltd. 2013. All rights reserved. 16