3.configuring Cisco CME

Configuring Cisco CallManager
Express (CME)
Cisco Networking Academy Program
IP Telephony
2005 Cisco Systems, Inc. All rights reserved.
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Overview of Cisco CME
IP Telephony
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What is Cisco CallManager Express?

Cisco CME
Trunks
PSTN
WAN
Call processing for small to medium sized

deployments
VoIP integrated solution
Up to 120 IP phones
IOS based solution
IP Telephony
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What is Cisco CallManager Express?

(Cont.)
Select IOS based platform
Multiservice access routers
2600XM
3700
IP Telephony
1700
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How Does Cisco CallManager Express

Work?
Connection(s) to PSTN
Analog
Digital
PSTN
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How Does Cisco CallManager

Express/Cisco Unity Express Work? (Cont.)
PSTN
H.323 between Cisco

CME systems
H.323
H.323
WAN
WAN
H.323
PSTN
SIP
PSTN Gateway
and IP to IP
Gateway
functionality
PSTN
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Differences between Traditional

Telephony and VoIP
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Basic Components of a Telephony

Network
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Central Office Switches
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What Is a PBX?
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What Is a Key System?
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Basic Call Setup
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Digitizing Analog Signals

1. Sample the analog signal regularly
2. Quantize the sample
3. Encode the value into a binary expression
4. Compress the samples to reduce bandwidth
(multiplexing), optional step
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Nyquist Theorem
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Quantization
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Quantization Techniques
Linear
Uniform quantization
Logarithmic quantization
Compands the signal
Provides a more uniform signal-to-noise ratio
Two methods
-law (most countries)
-law (Canada, U.S., and Japan)
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Voice-Compression Techniques
Waveform algorithms
PCM
ADPCM
Source algorithms
LDCELP
CS-ACELP
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Example: Waveform Compression

PCM
Waveform coding scheme
ADPCM
Waveform coding scheme
Adaptive: automatic companding
Differential: encode changes between samples only
ITU standards:
G.711 rate: 64 kbps = (2 x 4 kHz) x 8 bits/sample
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Example: Source Compression

CELP
Hybrid coding scheme
High-quality voice at low bit rates, processor

intensive
G.728: LDCELP16 kbps
G.729: CS-ACELP8 kbps
G.729A variant8 kbps, less processor intensive, allows
more voice channels encoded per DSP
Annex-B variant VAD and CNG
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G.729 and G.729A Comparison

Both are ITU standards
Both are 8 kbps CS-ACELP
G.729 more complex and processor intensive
G.729 slightly higher quality than G.729A
Compression delay the same (10 to 20 ms)
Annex-B variant may be applied to either
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Real-Time Transport Protocol

Provides end-to-end network functions and delivery
services for delay-sensitive, real-time data, such as
voice and video
Works with queuing to prioritize voice traffic over
other traffic
Services include:
Payload type identification
Sequence numbering
Timestamping
Delivery monitoring
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Real-Time Transport Control Protocol

Monitors the quality of the data distribution and
provides control information
Provides feedback on current network conditions
Allows hosts involved in an RTP session to
exchange information about monitoring and
controlling the session
Provides a separate flow from RTP for UDP
transport use
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RTP Header Compression
RTP header compression saves bandwidth by

compressing packet headers across WAN links
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When to Use RTP Header Compression
Narrowband links
Slow links (less than 2 Mbps)
Need to conserve bandwidth on a WAN interface
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Challenges and Solutions in VoIP
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Reliability and Availability

Traditional telephony networks claim 99.999%
uptime
Data networks must consider reliability and
availability requirements when incorporating voice
Methods to improve reliability and availability
include:
Redundant hardware
Redundant links
UPS
Proactive network management
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Bandwidth Implications of Codec
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Impact of Voice Samples
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Data Link Overhead

Ethernet: 18 bytes overhead
MLP: 6 bytes overhead
Frame Relay: 6 bytes overhead
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Total Bandwidth Required
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Effect of VAD
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Cisco CME Features and Functionality
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Supported Protocols and Integration

Options (Cont.)
FAX
ATA
V
H.323
ATA
Analog
Skinny
Skinny
Analog Phones
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Options
Skinny Client Control Protocol (SCCP)
Cisco proprietary
Call Control protocol
Lightweight protocol
Low memory requirements
Low complexity
Low CPU requirements
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Options (Cont.)
Skinny Protocol Caveats
QoS, bandwidth and CAC support are not built into
the Skinny protocol
Complex connection paths can cause QoS
problems
Remote registration of IP phones and ATAs is not
supported
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Options (Cont.)
Cisco CME does not support remotely registered
phones
CME
PSTN
WAN
Local Phones
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X X
Remote Phones
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Options (Cont.)
H.323 Protocol
Supports Voice, Video, and Data
Industry Standard
Complex protocol
Higher complexity than Skinny protocol
CAC functionality is part of the protocol
Authentication is part of the protocol
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Options (Cont.)
CallManager
Cluster
H.323 Connections
Vmail
PSTN
H.323
CME
H.323
H.323
WAN
H.323
CME
Recommended
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Options (Cont.)
Cisco CME can register to a H.323 gatekeeper thereby
ensuring the WAN is not oversubscribed
H.323
WAN
Register
1000
2095551000
Register
Gatekeeper
Register Extension number

and/or E.164 number
IP Telephony
2000
3095552000
Register Extension number
and/or E.164 number
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Options (Cont.)
SIP Protocol
Emerging standard
Vendor specific in most cases
Higher complexity than Skinny protocol
Authentication is part of the protocol
Based on other well known protocols
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Options (Cont.)
CallManager
Cluster
SIP Connections
Vmail
PSTN
H.323
CME
SIP
SIP
WAN
SIP
CME
H.323 is recommended today

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Cisco CallManager Express Requirements

Feature license
Seat license
IOS platform
12.3(7)T or greater is recommended
IP Voice
Cisco CME software and files

GUI files
Firmware
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Cisco CallManager Express Restrictions

Cisco CME 3.1 caveats
TAPI v2.1
Cisco JTAPI
Cisco IP Softphone
Remote SCCP phones across a WAN
G.729 conferences
MGCP
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Cisco CallManager Express Restrictions

(Cont.)
TAPI Lite Functionality
Supported:
Operation of multiple independent clients (e.g. one client per
phone line)
Windows phone dialer
Outlook contact dialer
Third party applications
Not Supported:
TAPI based softphone
Multiple-user or multiple-call handling (Required for ACD)
Direct media- and voice-handling
JTAPI
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Cisco CME Network Parameters
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Auxiliary VLANs
Prevent unnecessary IP address renumbering
Simplifies Quality of Service (QoS) configurations
Separates Voice and Data traffic
Requires two Virtual Local Area Networks (VLANs)
one for Data and one for Voice
Requires only one drop down Ethernet for the
CallManager Express IP phone and the PC plugged
into the phone
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Auxiliary VLANs (Cont.)

IP Addressing Deployment Options
IP Phone + PC on same
switch ports
Recommended
171.68.249.100
171.68.249.100
171.68.249.101
10.1.1.1
Public IP addresses
IP Phone uses private Network
IP Phone + PC on separate switch ports

171.68.249.101
171.68.249.100
Public IP addresses
IP Telephony
IP Phone + PC on same switch

ports
IP Phone + PC on separate switch ports

10.1.1.1
171.68.249.100
IP Phone uses private network

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Configuring Auxiliary VLANs

An access port able to handle 2 VLANs
Native VLAN (PVID) and Auxiliary VLAN (VVID)
Hardware set to dot1q trunk
Tagged 802.1q (Voice VLAN)
Untagged 802.3 (Native VLAN)
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Configuring Auxiliary VLANs - Switching

Review
Address learning
Forward/filter decision
Loop avoidance
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Configuring Auxiliary VLANs (Cont.)

Example 3550 switch or EtherSwitch Network Module
Console(config)#interface FastEthernet0/1
Console(config-if)#switchport trunk encapsulation dot1q
Console(config-if)#switchport trunk native vlan 1
Console)config-if)#switchport access vlan 12
Console(config-if)#switchport mode trunk
Console(config-if)#switchport voice vlan 112
Console(config-if)#spanning-tree portfast
802.1q trunking is enabled on the port

The access VLAN is used for the PC plugged into the IP phone
The voice VLAN is used for voice and signaling that originates
and terminates on the IP phone
Spanning tree portfast enables the port to initialize quickly
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Configuring Auxiliary VLANs (Cont.)

Switch# show interface fa0/17 switchport
Name: Fa0/17
Switchport: Enabled
Administrative mode: trunk
Operational Mode: trunk
Administrative Trunking Encapsulation: dot1q
Operational Trunking Encapsulation: dot1q
Negotiation of Trunking: Disabled
Access Mode VLAN: 0 ((Inactive))
Trunking Native Mode VLAN: 12 (VLAN0012)
Trunking VLANs Enabled: ALL
Trunking VLANs Active: 1-3,5,10,12
Pruning VLANs Enabled: 2-1001
Priority for untagged frames: 0
Override vlan tag priority: FALSE
Voice VLAN: 112
Appliance trust: none
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Configuring Auxiliary VLANs - Router

Configuration
802.1q trunk
Trunk on a router
interface fastethernet 1/0.1
encapsulation dot1q 10
VLAN 10
ip address 10.10.0.1 255.255.255.0

interface fastethernet 1/0.2
encapsulation dot1q 20
ip address 10.20.0.1 255.255.255.0
VLAN 20
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...
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DHCP Service Setup

Dynamic Host Configuration Protocol
Assigns an IP addresses and subnet masks for one
or more subnets
Optionally can assign a default gateway
Optionally can assign DNS servers
Optionally can assign other commonly used servers
The DHCP scope can be customized to assign a
TFTP server to IP phones
Best practice is to configure a DHCP scope for the
IP phones
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DHCP Service Setup (Cont.)

DHCP Service Options
Single DHCP IP Address Pool
Separate DHCP IP Address Pool for Each Cisco IP
Phone
DHCP Relay Server
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DHCP Service Setup (Cont.): Phone Bootup

The IP phone powers on
On the Cisco CME router a DHCP

Scope can be configured. The
scope should define the following:
The phone performs a

Power on Self Test (POST)
Range of available IP addresses
The phone boots up
A default gateway
Through CDP the IP phone learns

what the auxiliary VLAN is
The address of the TFTP server
The subnet mask
DNS server(s)
The phone initializes the IP stack
Continued next slide
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DHCP Service Setup (Cont.): Phone Bootup

(Cont.)
IP phone send DHCP Discover

broadcast requesting an IP address
DHCP server selects a free IP
address from the pool and sends
along with the other scope
parameters as a DHCP Offer
The IP phone initializes applies the
IP configuration to the IP stack
The IP phone requests it
configuration file from
the TFTP server
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CMERouter(config)#
ip dhcp excluded-address start-IP end-IP
Sets a range of addresses to be excluded from the

configured scopes
CMERouter(config)#
ip dhcp pool pool-name
Creates and enters a the DHCP scope mode

CMERouter(dhcp-config)#
network subnet subnet-mask
Defines the range of addresses that will be used to

assign to DHCP clients
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option option-number ip IP-address
Defines a custom option and its value

default-router IP-address
Sets the default gateway that will handed out to the

DCHP clients
dns-server primary-IP [secondary IP]
Sets the DNS server(s) that will assigned to the DHCP

clients
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Configuring DHCP on an IOS router
CMERouter(config)#ip dhcp exluded-address 10.90.0.1 10.90.0.10
CMERouter(config)#ip dhcp pool mypool
CMERouter(dhcp-config)#network 10.90.0.0 255.255.255.0
CMERouter(dhcp-config)#option 150 ip 10.90.0.1
CMERouter(dhcp-config)#default-router 10.90.0.1
CMERouter(dhcp-config)#dns-server 10.100.0.1 10.100.0.2
CMERouter(dhcp-config)#exit
Option 150 sets the TFTP server on the IP phone

The TFTP server contains the configuration files
and firmware for the IP phone
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IP Phone Registration
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Files
Files critical to the IP phone
Firmware
SEPAAAABBBBCCCC.cnf.xml
XmlDefault.cnf.xml
SEP
XML
TFTP Server
SCCP-dictionary.xml
Phonemodel-dictionary.xml
Phonemodel-tones.xml
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Files (Cont.): Firmware

7905
Firmware
7940
Firmware
7960
Firmware
CMERouter1#show flash
-#- --length-- -----date/time------ path
1
399514 Mar 1 2002 12:56:28 P00305000301.sbn
2 22649180 Mar 1 2002 12:38:00 c3725-ipvoice-mz.123-7.T.bin
3
321939 Mar 1 2002 12:55:58 CP7902010200SCCP031023A.sbin
4
317171 Mar 1 2002 12:56:06 CP7905010200SCCP031023A.sbin
5
317968 Mar 1 2002 12:56:10 CP7912010200SCCP031023A.sbin
6
700651 Mar 1 2002 12:56:18 CiscoIOSTSP.zip
7
369950 Mar 1 2002 12:56:22 P00303020214.bin
8
333822 Mar 1 2002 12:56:30 P00403020214.bin
9
47904 Mar 1 2002 12:56:54 S00103020002.bin
10 301298 Mar 1 2002 12:56:56 ata18x-v2-16-ms-030327b.zup
11 496521 Mar 1 2002 12:57:22 music-on-hold.au
12 1908762 Mar 1 2002 12:56:54 P00503010100.bin
13
21 Mar 1 2002 12:56:18 OS7920.txt
14 839984 Mar 1 2002 12:57:18 cmterm_7920.3.3-01-06.bin
33
34
307067 Mar 1 2002 12:56:02 CP79050101SCCP030530B31.zup

710144 Mar 1 2002 12:57:06 cme-gui-3.1.1.tar
Firmware is installed in flash RAM with the Cisco CME software

or individually as needed
Served up by the TFTP server on the Cisco CME router
The command tftp-server flash:firmware-file-name
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Files (Cont.): Device Configuration XML File

SEPXXXXXXXXXXXX.cnf.xml
SEP
XML
* XXXXXXXXXXX = to the
MAC address
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<device>
<devicePool>
<callManagerGroup>
<members>
<member priority="0">
<callManager>
<ports>
<ethernetPhonePort>2000</ethernetPhonePort>
</ports>
<processNodeName>10.15.0.1</processNodeName>
</callManager>
</member>
</members>
</callManagerGroup>
</devicePool>
<versionStamp>{Jan 01 2002 00:00:00}</versionStamp>
<loadInformation>P00303020214</loadInformation>
- <userLocale>
<name>English_United_States</name>
<langCode>en</langCode>
</userLocale>
<networkLocale>United_States</networkLocale>
<idleTimeout>0</idleTimeout>
<authenticationURL />
<directoryURL>http://10.15.0.1/localdirectory</directoryURL>
<idleURL />
<informationURL />
<messagesURL />
<proxyServerURL />
<servicesURL />
</device>
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Files (Cont.): Default XML File

XMLDefault.cnf.xml
Default
XML
* Notice there is
no ATA or 7914
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<Default>
<callManagerGroup>
<members>
<member priority="0">
<callManager>
<ports>
<ethernetPhonePort>2000</ethernetPhonePort>
</ports>
<processNodeName>10.15.0.1</processNodeName>
</callManager>
</member>
</members>
</callManagerGroup>
<loadInformation6 model="IP Phone 7910">P00403020214</loadInformation6>
<loadInformation124 model="Addon 7914"></loadInformation124>
<loadInformation9 model="IP Phone 7935"></loadInformation9>
</Default>
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Files (Cont.): Language Specific XML Files

7960-dictionary.xml
SCCP-dictionary.xml
Language
XML
Contents will vary based
upon language selected with
the user-locale command
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<?xml version="1.0" encoding="ISO-8859-1" ?>

<phrases>
<phrase i="173" t="Login"/>
<phrase i="172" t="Flash"/>
<phrase i="171" t="Acct"/>
<phrase i="170" t="Incompatible device type"/>
<phrase i="169" t="Another Barge exists"/>
<phrase i="168" t="Failed to setup Barge"/>
<phrase i="167" t="Barge" />
<phrase i="166" t="Network congestion,rerouting" />
<phrase i="165" t="CallBack" />
<phrase i="164" t="SAC" />
<phrase i="163" t="DND" />
<phrase i="162" t="TrnsfVM" />
<phrase i="161" t="SetWtch" />
<phrase i="160" t="Intrcpt" />
<phrase i="159" t="ImmDiv" />
<phrase i="158" t="Voicemail"/>
<phrase i="157" t="RmLstC"/>
<phrase i="156" t="Unknown Number"/>
<phrase i="155" t="Not Enough Bandwidth"/>
<phrase i="154" t="Private"/>
<phrase i="153" t="Park Number"/>
<phrase i="152" t="Conference"/>
<phrase i="151" t="Error Mismatch"/>
<phrase i="150" t="Error Unknown"/>
<phrase i="149" t="Error Pass Limit"/>
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Files (Cont.): Call Progress XML File

7960-tones.xml
Call
Progress
XML
Contents will vary based
upon call progress tones
selected with the networklocale command
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<tones>
<tone c1="30831" i1="-2032" c2="30467" i2="-1104" d="2"
t="ringing">
<part m="on" t="2000"/>
<part m="off" t="4000"/>
<repeat c="65535"/>
</tone>
<tone c1="30467" i1="-1104" c2="28959" i2="-1404" d="2"
t="reorder">
<part m="on" t="250"/>
<part m="off" t="250"/>
<repeat c="65535"/>
</tone>
<tone c1="30467" i1="-1104" c2="28959" i2="-1404" d="2"
t="busy">
<part m="on" t="500"/>
<part m="off" t="500"/>
<repeat c="65535"/>
</tone>
<tone c1="30743" i1="-1384" c2="29780" i2="-1252" d="2"
t="odial">
<part m="on" t="65535"/>
<repeat c="65535"/>
</tone>
<tone c1="30831" i1="-2032" c2="31538" i2="-814" d="2"
t="idial">
<part m="on" t="65535"/>
<repeat c="65535"/>
</tone>
</tones>
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IP Phone Information
No 7914 in the
XMLDefault.cnf.xml
Default
XML

<loadInformation124 model="Addon 7914"></loadInformation124>
The 7914 expansion module cannot auto register

Require the use of the type command entered by
the administrator
All other valid devices can be recognized
automatically by the Cisco CME system
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Download and Registration

Power over Ethernet
Step 1 - Switch sends a Fast Link Pulse (FLP)
FLP
Step 2 - The phone returns the FLP to the
switch due to a completed circuit
FLP
Step 3 - Power is applied
Step 4 - Link is detected on

switchport
Step 5 - The IP phone boots up
Step 6 - The amount of power really needed is passed
through CDP from the IP phone to the switch
CDP
Power needed
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Download and Registration (Cont.)

DHCP
DHCP Server
or
DHCP Relay
Step 7 - CDP is used to
send the auxiliary VLAN
information from the
switch to the IP phone
CDP
Voice VLAN
DHCPDiscover
Step 8 - The IP phone initializes the

IP stack and sends a DHCPDiscover
broadcast message
Broadcast
Step 9 - The DHCP server hears the
DHCPDiscover message and
selects an IP address from the
scope and sends a DHCPOffer
DHCPOffer
IP address, Subnet Mask, Default
Gateway, and TFTP server (option 150)
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Existing IP Phone
MAC 000F.2470.AA32
Cisco CME is
the TFTP
Server
Step 10 - Phone applies
addressing information
obtained through DHCP to
the IP stack
Step 11 - Using the address of the TFTP server learned from the option 150
in the DHCPOffer the phone looks for and downloads the file named
SEPAAAABBBBCCCC.cnf.xml (where AAAABBBBCCCC is the MAC
address), if the file is found the phone will register
SEP
XML
TFTP request for the SEP000F2470AA32.cnf.xml file

SEP000F2470AA32.cnf.xml file
If no SEP XML file is found go to Step 14

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Unknown IP Address
MAC 000F.2470.AA32
Cisco CME is
the TFTP
Server
Step 12 - If the firmware version currently on the phone is different

than the version specified in the SEPAAAABBBBCCCC.cnf.xml file
then the firmware is downloaded from the TFTP server
7960
Firmware
TFTP request for firmware if needed
Firmware file
Step 13 - IP phone will reboot if the
firmware was updated
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Unknown IP Phone
Unknown IP address with
MAC 000F.2470.AA32
CallManager
Express is the
TFTP Server
Step 14 - If no SEP XML file was found then download

from the TFTP server the XMLDefault.cnf.xml file
Default
XML
TFTP request for the XMLDefault.cnf.xml file

XMLDefault.cnf.xml file
Step 15 - The phone will register to CallManager Express but without

any assigned extension. No calls will be able to be placed or received
and a SEP file will be created on the CallManager Express router
or
Step 16 - If auto assign is enabled or the phone has been configured then the new
IP phone will register to the CallManager Express and given an extension number
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Ephone-dn and Ephone
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Ephone-dn
A DN and Extension number
are equivalent
Line and voice port are
equivalent
Has a unique tag or
sequence number assigned
when the ephone-dn is
created
Can have one or more
telephone numbers
associated with it
Can have one voice channel
or two voice channels
Creates one or more
telephony system pots dial
peers when the ephone-dn
is initially configured
Primary extension number

on a single line ephone-dn
that can make or receive
one call at a time
DN1
ephone-dn
Primary/Secondary
extensions configured on a
single line ephone-dn where
the primary is an internal
extension number and the
secondary is an E.164
number
DN1 and
DN2
ephone-dn
One phone extension on a

dual line ephone-dn for
ephone-dns that need call
waiting, consultative
transfer and conferencing
DN1
DN1
ephone-dn
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Ephone-dn (Cont.)
router(config)#
ephone-dn dn-tag [dual-line]
This command is used to create an extension

(ephone-dn) for a Cisco IP phone line, an intercom
line, a paging line, a voice-mail port, or a messagewaiting indicator (MWI).
router(config-ephone-dn)#
number dn-number secondary dn-number [no-reg [both |

primary]]
This command is used to associate a DN number with

the ephone-dn instance
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Ephone
Software configuration of a
physical phone
Has a unique tag or sequence
number assigned when the
ephone is created
Can be an IP phone, analog phone
attached to an ATA
The MAC of the IP phone or ATA is
used to tie the software
configuration to the hardware
The hardware is auto detected for
all supported models except the
ATA and 7914 expansion module
Can have one or more ephonedn(s) associated with the ephone
Number of line buttons will vary
based on the hardware
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Button 1 DN
Button 4
DN
Button 2
DN
Button 5
DN
Button 3
DN
Button 6
DN
MAC 000F.2470.F92A
7912
Button 1 DN
MAC 000F.2470.F92B
ATA 188
Analog 1 DN
MAC 000F.2470.F92D
Analog 2 DN
MAC 000F.2470.F92E
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Ephone (Cont.)
router(config)#
ephone phone-tag
Creates an ephone instance and enters ephone

configuration mode
router(config-ephone)#
mac-address mac-address
Assigns the physical IP phone by MAC address with

this instance of an ephone
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Ephone (Cont.)
button button-number {separator} dn-tag [[button-number

{separator} dn-tag]]
Associates the ephone-dn(s) with a specific button(s)

on the IP phone
type {7940 | 7960} addon 1 7914 [2 7914]
Defines the device as a 7914 module(s)
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Ephone (Cont.): Basic Example

MAC 000F.2470.F8F8
ephone 1
1001
Button 1
ephone-dn 7:
one virtual port
000F.2470.F8F8
CMERouter(Config)#ephone-dn 7
CMERouter(Config-ephone-dn)#number 1001
CMERouter(config)#ephone 1
CMERouter(config-ephone)#mac-address 000F.2470.F8F8
CMERouter(config-ephone)#button 1:7
IP Telephony
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Ephone (Cont.): Example Multiple Ephones
1004
1004
1004
1005
1005
1005
1006
1006
1006
V
1007
ATA-186/188
Four physical phones

Four ephones defined
1007
1007
Four ephone-dns defined

IP Telephony
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Ephone (Cont.): Example Multiple Ephones

Configuration
Configuration example
CMERouter(config)#ephone-dn 10 dual-line
CMERouter(config-ephone-dn)#number 1004
CMERouter(config)#ephone-dn 12dual-line
CMERouter(config-ephone)#mac-address 000F.2470.F8F1
CMERouter(config-ephone)#mac-address 000F.2470.A302
CMERouter(config-ephone)#mac-address 000F.2470.66F6
CMERouter(config-ephone)#mac-address 000F.2470.7B54
CMERouter(config-ephone)#type ata
IP Telephony
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Ephone (Cont.): Multiple Ephone-dns
Button 1
1008 on line 1
1009 on line 2
Button 2
1008
1008
1009
1009
1010 on line 1
1011 on line 6
Button 1
Two physical phones
Button 6
1010
1010
1011
1011
Four dual line ephone-dns defined

Two ephones defined
IP Telephony
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Ephone (Cont.): Multiple Ephone-dns

Configuration Example
Multiple line ephone configuration example
CMERouter(config-ephone)#mac-address
CMERouter(config-ephone)#mac-address
IP Telephony
000F.2470.FAA1
2:15
000F.2470.A7E2
6:17
Cisco Public
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Type of Ephone-dns: Overview

Six types of ephone-dns
Single-line ephone-dn
Single line
1002
Dual line
Dual-line ephone-dn
Primary and secondary
extension on ephone-dn
Shared ephone-dn
Multiple ephone-dns
Overlay ephone-dn
Primary and
secondary extension
on a single or dual
line ephone-dn
Shared single or
dual line ephone-dn
Multiple single or
dual line ephonedns on one or more
ephones
Overlay ephonedns on an ephone
IP Telephony
1001
1002
1004 and
1005
1006
1006
1003
1003
1003
1003
1007
Cisco Public
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Single Line Ephone-dn

One virtual
voice port
One channels
1001
The ephone-dn creates one virtual voice port
One call to or from this ephone-dn at any one time
IP Telephony
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Dual Line Ephone-dn

One virtual
voice port
Two channels
1002
1002
CMERouter(Config)#ephone-dn 2 dual-line
The dual-line keyword indicates two voice channels for calls to terminate on
an ephone-dn extension
Use on ephone-dns that need call waiting, consultative transfer, or
conferencing on one button
Cannot be used on ephone-dns used for intercoms, paging, MWI or MoH
feeds
IP Telephony
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Primary and Secondary Extension Number

on Ephone-dn
One virtual
voice port
One channels
1005 and
2065559005
CMERouter(Config-ephone-dn)#number 1005 secondary 2065559005 no-reg primary

Two different directory numbers can be dialed to reach this ephone-dn
One call connection allowed if configured as a single-line ephone-dn
Two call connections allowed if configured as a dual-line ephone-dn
Allows two numbers to be configured without using an extra ephone-dn
The secondary number will be registered to the H.323 gatekeeper
IP Telephony
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Shared Ephone-dn
Button 1
1006 on line 1
1006
1006
1100 on line 2
Button 2
1100
1007 on line 1
1100 on line 2
Button 1
One ephone-dn applied on two different ephones

Only one phone can use the ephone-dn at a time
Both phones ring when a call arrives at the ephonedn
Only one ephone can pick up the call ensuring
privacy
If a call is placed on hold either ephone can retrieve
the call
IP Telephony
Button 2
1007
1007
1100
Cisco Public
88
Shared Ephone-dn Configuration Example

Shared line appearance configuration example
CMERouter(config)#ephone-dn 9
CMERouter(config-ephone)#mac-address 000F.2470.FAA1
CMERouter(config-ephone)#button 1:7 2:9
CMERouter(config-ephone)#mac-address 000F.2470.A7E2
IP Telephony
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Two Ephone-dns with one extension

number
Multiple ephone-dns
Ephone 3
On the same ephone

Used when more than two
calls to the same extension
are needed
1003
Button 1
1003
1003
Button 2
1003
preference 0
no huntstop
preference 1
huntstop
On different ephones
Used when two different
ephones need the same
number
Not a shared line
Only one ephone will ring at a
time
A call on hold can be
retrieved only by the ephone
that put the call on hold
IP Telephony
Ephone 4
1004
Button 2
1004
preference 0
no huntstop
Ephone 5
1004
Button 2
1004
preference 1
huntstop
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90
Preference and Huntstop Commands
preference {0-10}
Sets the dial-peer preference order

huntstop [channel]
Discontinues the call hunting behavior for an

extension (ephone-dn) or an extension line (dual-line)
IP Telephony
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Huntstop
1020 DN
Preference 0
no huntstop
Call arrives at first

ephone-dn
Ephone-dn 10
no huntstop channel Channel 1

Busy
Channel 2
1020 DN
Preference 1
no huntstop
Ephone-dn 11
Busy

Busy
Channel 2
1020 DN
Preference 2
huntstop
Ephone-dn 12
Busy

Busy
Channel 2
1020 DN
Ephone-dn 13
Channel 1
Preference 3
* Same DN on the ephone-dns

IP Telephony
Channel 2
X
* Ring no answer timeout
of 10 seconds set globally
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Huntstop Channel
1020 DN
Preference 0
no huntstop
Call arrives at first

ephone-dn
Ephone-dn 10
huntstop channel Channel 1
Channel 2
Busy
1020 DN
Preference 1
no huntstop
Ephone-dn 11
huntstop channel Channel 1
Channel 2
Busy
1020 DN
Preference 2
huntstop
Ephone-dn 12

Busy
Channel 2
1020 DN
Ephone-dn 13
Channel 1
Preference 3
Channel 2
IP Telephony
X
* Ring no answer timeout
of 10 seconds set globally
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Two Ephone-dns/One Number/Same

Ephone
1003 on line button 1
Ephone 3
1003
Button 1
1003
1003
Button 2
1003
preference 0
no huntstop
preference 1
huntstop
If either of the two voice channels are available, the ephone-dn assigned to
line button 1 will be used when an incoming call is setup
When the two voice channels on the ephone-dn are being used on line button
1, an incoming call will roll to the ephone-dn assigned to line button 2
A fifth call will receive busy treatment when both voice channels on both
ephone-dns are being used on line button 1 and 2
The preference of 0 is more preferred than a preference of 1. The default is 0
The no huntstop on the line button 1 ephone-dn allows the call to hunt to
the second ephone-dn when the first ephone-dn is busy
The huntstop on the line button 2 ephone-dn stops the hunting behavior
and applies the busy treatment
IP Telephony
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Two Ephone-dns/One Number/Same Ephone

Two ephone-dns with one number on the same
ephone configuration example
CMERouter(config-ephone-dn)#preference 0
CMERouter(config-ephone-dn)#no huntstop
CMERouter(config-ephone-dn)#huntstop
CMERouter(config-ephone)#mac-address 000F.2470.FAA1
IP Telephony
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Two Ephone-dns/One Number/Diff Ephones

Ephone 4
Button 2
1004
preference 0
no huntstop
Ephone 5
Button 2
1004
preference 1
huntstop
Ephone 4 will be used first if available

When the first ephone-dn is being used on ephone 4, an incoming call will use
the ephone-dn assigned to ephone 5
A third call will receive busy treatment when both ephone-dns are being used on
line ephone 4 and 5
The preference of 0 is more preferred than a preference of 1; the default is 0
The no huntstop on the ephone-dn on ephone 4 allows the call to hunt to the
second ephone-dn on ephone 5 when the first ephone-dn is busy
The huntstop on the ephone-dn on ephone 5 stops the hunting behavior and
applies the busy treatment for the third call
Unlike a share line appearance, if a call is placed on hold, only the original
phone will be able to retrieve the call
IP Telephony
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Two Ephone-dns/One Number/Diff Ephones

Two ephone-dns with one number on different
ephones configuration example
CMERouter(config)#ephone-dn 5 dual line
CMERouter(config)#ephone-dn 6 dual line
CMERouter(config-ephone-dn)#huntstop
CMERouter(config-ephone)#mac-address 000F.2470.F131
CMERouter(config-ephone)#mac-address 000F.2470.FA5B
IP Telephony
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Overlay Ephone-dn
Button 4
1101
Preference 0
no huntstop
1101 on line 4
1101 on line 4
Button 4
1101
Preference 1
huntstop
1101 on line 4
Button 4
1101 on line 4
1101
Preference 0
no huntstop
1101
Two or more ephone-dns applied to the same ephone line
Preference
1
Button 4
button
huntstop
Up to ten ephone-dns per line button on the phone
All ephone-dns in the overlay set must be either single-line or all must be dual-line
The ephone-dns are usually applied on more than one phone

Allows up to ten calls (depending on the number of ephone-dns) to the same phone
number that resides on multiple ephones
Call waiting and call pickup not supported
A call placed on hold can be retrieved by only the phone that placed the call on hold
IP Telephony
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Type of Ephone-dns (Cont.)

Overlay Configuration Example
Overlay configuration example
CMERouter(config-ephone)#mac-address 000F.2470.FA31
CMERouter(config-ephone)#button 4o10,11
CMERouter(config-ephone)#mac-address 000F.2470.A2E2
CMERouter(config-ephone)#button 4o10,11
IP Telephony
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Number of Ephone-dns max-dn Command

router(config-telephone)#
max-dn max-dn
Sets the maximum definable number of ephone-dns

that may be configured in the system
The maximum number of ephone-dns supported is

a function of the license and hardware platform
The default is zero
IP Telephony
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Number of Ephone-dns (Cont.)

DN
DN
DN
DN
DN
DN
DN
DN
DN
DN
CMERouter(config-telephony)#max-dn 10
Attempting to create an 11th

ephone-dn will fail
IP Telephony
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101
Ephone-dn (Cont.): Basic Configuration

One virtual
voice port
One Line
or channel
1001
Assigns a primary extension number to an ephone-dn
IP Telephony
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Cisco CME Files
IP Telephony
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Cisco CallManager Express Files

FLASH
TFTP or
FTP server
GUI files
firmware
Music on Hold
IOS
copy tftp flash

or
copy ftp flash
Load firmware for IP phones and devices

Used to upgrade Cisco CME
Load music on hold files
IP Telephony
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Cisco CallManager Express Files (Cont.)

Bundled Files
Bundled Cisco CME File
IP Telephony
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Bundled Files
GUI Files
cme-gui-3.1.1.zip
Cisco TAPI file

CiscoIOSTSP.zip
Firmware files
ATA
7902
cme-3.1.1.tar or
cme-3.1.1.zip
extracted yields
7905
7912
7914
7914 Expansion Module
7920
7935
7936
7940
7960
Music on Hold
music-on-hold.au
IP Telephony
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Individual Files
Individual Cisco CME Files
Firmware files
Basic Cisco CME tar
GUI tar
IP Telephony
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GUI Files
GUI Files
IP Telephony
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GUI Files
XMLTemplate
xml.template
GUI files
admin_user.html
admin_user.js
CiscoLogo.gif
Delete.gif
cme-gui-3.1.1.tar
extracted yields
dom.js
downarrow.gif
ephone_admin.html
logohome.gif
normal_user.html
normal_user.js
Plus.gif
sxiconad.gif
Tab.gif
telephony_service.html
uparrow.gif
xml-test.html
IP Telephony
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TAPI Integration
Cisco CME - TAPI Integration
IP Telephony
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110

TAPI Integration
CiscoIOSTSP1.2.zip
IP Telephony
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Additional Files
music-on-hold.au
Use the music-on-hold.au audio file to provide
music for external callers on hold when you are not
using a live feed
xml.template
Use the xml.template file to allow or restrict the GUI
functions that are available to an optional customer
administrator
IP Telephony
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Initial Phone Setup
IP Telephony
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113
Phones Setup in Cisco CallManager

Express System
Three ways to setup phones:
Manual
Numerous commands from the CLI
Requires knowledge of Cisco CME commands
Phones entered manually
Partially automated
Numerous commands from the CLI
Requires knowledge of Cisco CME commands
Simplifies deployment of many IP phones
Automated
Few commands needed from the CLI
Requires little knowledge of Cisco CME commands
Simplifies deployments
IP Telephony
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Automated Setup: Overview

Automated Setup
Simple to configure
Question and answer interface
Good for inexperienced administrators
Created IOS commands in the background
Deployment and configuration are automated
Must be no existing telephony service configuration
IP Telephony
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115
Automated Setup (Cont.)

Configure NTP prior to
running the setup utility
Load the firmware files
into flash RAM prior to
running the setup utility
Enter the automated
setup mode by entering
the command
telephony-service
setup
A question and answer
session will start asking
for basic parameters
CTRL + c keystroke can
be used at any time to
break out of the setup
mode
No changes are
committed until the end
IP Telephony
CMERouter1(config)#telephony-service setup
--- Cisco IOS Telephony Services Setup --Do you want to setup DHCP service for your IP Phones? [yes/no]: y
Configuring DHCP Pool for Cisco IOS Telephony Services :
IP network for telephony-service DHCP Pool:10.90.0.0
Subnet mask for DHCP network :255.255.255.0
TFTP Server IP address (Option 150) :10.90.0.1
Default Router for DHCP Pool :10.90.0.1
Do you want to start telephony-service setup? [yes/no]: y
Configuring Cisco IOS Telephony Services :
Enter the IP source address for Cisco IOS Telephony Services :10.90.0.1
Enter the Skinny Port for Cisco IOS Telephony Services : [2000]:2000
How many IP phones do you want to configure : [0]: 10
Do you want dual-line extensions assigned to phones? [yes/no]: y
What Language do you want on IP phones :
0 English
6 Dutch
1 French
7 Norwegian
2 German
8 Portuguese
3 Russian
9 Danish
4 Spanish
10 Swedish
5 Italian
[0]: 0
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Automated Setup (Cont.)

When configuration
is committed the
settings show up in
the running-config
IP Telephony
Which Call Progress tone set do you want on IP phones :

0 United States
1 France
2 Germany
3 Russia
4 Spain
5 Italy
6 Netherlands
7 Norway
8 Portugal
9 UK
10 Denmark
11 Switzerland
12 Sweden
13 Austria
14 Canada
[0]: 0
What is the first extension number you want to configure : [0]: 9000
Do you have Direct-Inward-Dial service for all your phones? [yes/no]: y
Enter the full E.164 number for the first phone :2095559000
Do you want to forward calls to a voice message service? [yes/no]: y
Enter extension or pilot number of the voice message service:9999
Call forward No Answer Timeout : [18]: 10
Do you wish to change any of the above information? [yes/no]: n
---- Setup completed config ---
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Automated Setup (Cont.): Results

ip dhcp pool ITS
DHCP pool created
network 10.90.0.0 255.255.255.0

default-router 10.90.0.1
Firmware available
to TFTP server
Flash is searched
and if firmware is
found it will be
loaded
option 150 ip 10.90.0.1

tftp-server flash:P00303020214.bin
telephony-service
load 7910 P00403020214
load 7960-7940 P00303020214
Creates SEP XML

files at boot up and
load to RAM
create cnf-files
max-ephones 10
max-dn 10
Telephony-service
configuration
results
DID configuration
Firmware is
searched and if
MoH is found this
entry is made
The selected
number of ephonedns are configured
IP Telephony
ip source-address 10.10.0.1 port 2000

voicemail 9999
auto assign 1 to 10
dialplan-pattern 1 2095559... extension-length 4 extensionpattern 1...
moh music-on-hold.au
ephone-dn 1 dual-line
number 401
call-forward busy 9999
call-forward noans 9999 timeout 10
Cisco Public
118
Partially Automated Setup: Overview

Partially Automated Setup
Is the same as a manual setup except for deploying
phones
Deployment of IP phones is automated
Uses the auto assign command
All ephone-dns must be the same type (single-line
or dual-line)
IP Telephony
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Partially Automated Setup (Cont.)

Auto Assign Command
CMERouter(config-telephony-service)#
auto assign start-dn to stop-dn [type model] [cfw number

timeout seconds]
Automatically assigns the ephone-dns configured to

new ephones
Auto assign usage guidelines

Can take up to 5 minutes for phones to register
Wait for all phones to register before saving the
configuration
cfw setting defines the call forward busy number
and timeout value for phones that register
IP Telephony
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120
Phones Setup in Cisco CallManager

Express System
New phone plugs in
telephony-service
auto assign
1 to 10 type 7920
auto assign 11 to 20 type 7940
When an new IP phone registers with the

auto assign 21 to 40 type
Cisco CME system, this creates a new
auto assign 41 to 50
ephone with the MAC address of the IP
...
phone
A pre-existing ephone-dn is assigned to the
number 1000
new ephone; this is selected from the range
...
defined for the type of phone
The lowest unassigned ephone-dn in matching statement range will
be used
If all ephone-dns in a range have been assigned, some phones may
not receive an ephone-dn or may overflow to the general auto assign
without a type
If the new IP phone does not match any auto assign with a type, then
the auto assign without a type will be used
IP Telephony
7960
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121
Manual Setup: Overview

All commands can be entered from the CLI
Good for experienced administrators
Leverages IOS knowledge
Full functionality through IOS commands
Deployment of IP phones can be batched or
scripted through a text file
IP Telephony
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122
Manual Setup (Cont.): Commands Overview

Commands needed to configure a basic
telephony service
tftp-server flash:filename
telephony-service
max-ephones max-ephones
max-dn max-directory-numbers
load phone-type firmware-file
ip source-address ip-address [port port]
create cnf-files
keepalive seconds
dialplan-pattern tag pattern extension-length length
extension-pattern pattern
IP Telephony
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Manual Setup (Cont.): tftp-server Command

CMERouter(config)#
tftp-server flash:filename
Allows a file in flash to be downloadable with TFTP

7940/60
Firmware
Available through TFTP
7920
Firmware
7910
Firmware
tftp-server flash:cmterm_7920.3.3-01-06.bin
IP Telephony
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Manual Setup (Cont.): Telephony Service

Commands
CMERouter(config)#
telephony-service
Enters telephony service mode

max-ephone maximum-ephones
Sets the maximum number of ephones that may be

defined in the system (default is 0)
max-dn maximum-directory-numbers
Sets the maximum number of ephone-dn that may be

defined in the system (default is 0)
IP Telephony
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Manual Setup (Cont.): Firmware Association

load model firmware-file
Associates a firmware file with the model of IP phone

telephony-service
7940/60
Firmware
7940/7960
load 7960-7940 P00303020214

load 7920 cmterm_7920.3.3-01-06.bin
load 7910 P00403020214
7920
Firmware
Filenames are case-sensitive
IP Telephony
7910
Firmware
7920
7910
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Manual Setup (Cont.): Source IP and Port

ip source-address ip-address [port port]
Identifies the address and port through which IP

phones communicate with Cisco CME
Default
XML
10.90.0.1
telephony-service
IP Telephony
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Manual Setup (Cont.): Create XML Files

create cnf-files
Builds the specific XML files necessary for the IP

phones
SEP
SEP000F2473AB14.cnf.xml
XML
000F.2473.AB14
10.90.0.1
telephony-service
create cnf-files
IP Telephony
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Manual Setup (Cont.): Keepalive

keepalive seconds
Sets the length of the time interval between keepalive

message from the IP phones to Cisco CME
telephony-service
keepalive 10
Keepalive
Keepalive
Default is 30 seconds, range is 10 65535 seconds

If 3 keepalives are missed in a row, the device will
have to register again
IP Telephony
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Manual Setup (Cont.): DID Configuration

Commands
dialplan-pattern tag pattern extension-length length

extension-pattern pattern [no-reg]
Sets a dial plan pattern which can expand extension

numbers to E.164 numbers that can be used for DIDs
DN 1000
PSTN
ISDN PRI
DIDs assigned
2015559000
thru
DN 10XX
DN 1099
2015559099
telephony-service
dialplay-pattern 1 20155590.. extension-length 4 extension pattern 10..
IP Telephony
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Manual Setup (Cont.): Example

Manual Setup of the Cisco CME
telephony-service
load 7910 P00403020214
load 7960-7940 P00303020214
create cnf-files
max-ephones 10
max-dn 10
dialplan-pattern 1 2095559... extension-length 4 extension-pattern 1...
Manually
configured
see module
3 lesson 3
number 401
call-forward busy 1999
call-forward noans 1999 timeout 10
ephone 1
mac-address 000F.2745.2AD8
button 1:1
IP Telephony
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Setup Troubleshooting: Verify IP

Addressing
Verify the IP addressing on the IP phone
Use the Settings button and select Network
Configuration
Verify IP and subnet mask are correct
Verify the TFTP server is the Cisco CME router
Verify the default gateway is correct
IP Telephony
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Setup Tips (Cont.): Verify the Correct Files

in Flash
Show flash
CMERouter#show flash
-#- --length-- -----date/time------ path
1
399514 Mar 1 2002 12:56:28
22649180 Mar 1 2002 12:38:00
c3725-ipvoice-mz.123-7.T.bin
321939 Mar 1 2002 12:55:58
CP7902010200SCCP031023A.sbin
317171 Mar 1 2002 12:56:06
CP7905010200SCCP031023A.sbin
317968 Mar 1 2002 12:56:10
CP7912010200SCCP031023A.sbin
369950 Mar 1 2002 12:56:22
P00303020214.bin
333822 Mar 1 2002 12:56:30
P00403020214.bin
47904 Mar 1 2002 12:56:54
S00103020002.bin
301298 Mar 1 2002 12:56:56
P00305000301.sbn
ata18x-v2-16-ms-030327b.zup
10
496521 Mar 1 2002 12:57:22
music-on-hold.au
11
1908762 Mar 1 2002 12:56:54
P00503010100.bin
12
21 Mar 1 2002 12:56:18
13
839984 Mar 1 2002 12:57:18
cmterm_7920.3.3-01-06.bin
14
307067 Mar 1 2002 12:56:02
CP79050101SCCP030530B31.zup
OS7920.txt
...
IP Telephony
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Optional Parameters: Locale Parameters

Allow changes to:
Language of phone display
Danish
Italian
Locale for call progress

tones and cadences
Spanish
Dutch
Norwegian
Swedish
French
Portuguese
English
German
IP Telephony
Russian
Federation
Cisco Public
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Optional Parameters: Locale Parameters
user-locale language-code
Specifies the language for display on an IP phone

network-locale language-code
Specifies the set of call progress tones and cadence

on the IP phone
IP Telephony
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Optional Parameters: Date and Time
date-format {mm-dd-yy | dd-mm-yy | yy-dd-mm | yy-mm-dd}
Sets the date format for IP phone displays

time-format {12 | 24}
Specifies the set of call progress tones and cadence

on the IP phone
IP Telephony
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Rebooting Cisco CallManager Express

Phones
Reset Command
Restart Command
Hard reboot
Soft reboot
Phone firmware changes
Phone buttons changes
User locales changes
Phone lines changes
Network locales changes
Speed-dial number changes
URL parameters changes
No DHCP or TFTP invoked
DHCP and TFTP invoked
System message changes
Takes longer than restart
IP Telephony
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Router Configuration: Two Commands

(Cont.)
reset {all [time-interval] | cancel | mac-address |

sequence-all}

CMERouter(config-ephone)#
reset
Resets a specific ephone
IP Telephony
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Router Configuration: Two Commands

(Cont.)
restart {all [time-interval] | mac-address}

CMERouter(config-ephone)#
restart
Restarts the ephone
IP Telephony
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139
Setup Troubleshooting
Troubleshooting setup overview
Verify that a correct IP address and scope options
are received on the IP phone
Verify the correct files are in flash
Debug the tftp server
Verify phone firmware install
Verify locale is correct
Verify phone setup
Review configuration
IP Telephony
Cisco Public
140
Verifying Cisco CallManager Express Phone

Configuration
Verify ephone-dn Configurations
show running-config
telephony-service
load 7910 P00403020214
load 7960-7940 P00303020214
max-ephones 10
max-dn 10
auto assign 1 to 10
create cnf-files dialplan-pattern 1 2015559... extension-length 4 extension-pattern 1...
voicemail 9999
max-conferences 8
!
ephone-dn
dual-line
number 9000
!
ephone
mac-address 000F.2470.F8F8
button
IP Telephony
1:1
Cisco Public
141
Setup Tips (Cont.): Debug tftp events

command
Debug tftp events command
CMERouter#debug tftp events
Mar
2 19:32:59.333: TFTP: Looking for OS79XX.TXT
Mar
2 19:32:59.337: TFTP: Looking for SEP000F2470F8F8.cnf.xml
Mar
2 19:32:59.681: TFTP: Opened system:/its/XMLDefault7960.cnf.xml, fd 0, size 784 for

process 131
Mar
2 19:32:59.685: TFTP: Finished system:/its/XMLDefault7960.cnf.xml, time 00:00:00 for

process 131
Mar
2 19:33:02.713: TFTP: Looking for SEP000F2470F8F8.cnf.xml
Mar
2 19:33:02.713: TFTP: Opened system:/its/XMLDefault7960.cnf.xml, fd 0, size 784 for

process 131
Mar
2 19:33:02.745: TFTP: Finished system:/its/XMLDefault7960.cnf.xml, time 00:00:00 for

process 131
Can verify if the SEP file for the phone is found

Can verify the downloading of the correct firmware
IP Telephony
Cisco Public
142

Configuration (Cont.)
Verify Phone Firmware Installation
debug ephone register
Mar 2 15:16:57.582: New Skinny socket accepted [1] (2 active)
Mar 2 15:16:57.582: sin_family 2, sin_port 49692, in_addr 10.90.0.11
Mar 2 15:16:57.582: skinny_add_socket 1 10.90.0.11 49692
Mar 2 15:16:57.766: %IPPHONE-6-REG_ALARM: 20: Name=SEP000F2470F8F8 Load=3.2(2.14) Last=Phone-Keypad
Mar 2 15:16:57.766: Skinny StationAlarmMessage on socket [1] 10.90.0.11 SEP000F2470F8F8
Mar 2 15:16:57.766: severityInformational p1=2368 [0x940] p2=184551946 [0xB000A0A]
Mar 2 15:16:57.766: 20: Name=SEP000F2470F8F8 Load=3.2(2.14) Last=Phone-Keypad
Mar 2 15:16:57.766: ephone-(1)[1] StationRegisterMessage (1/2/2) from 10.90.0.11
Mar 2 15:16:57.766: ephone-(1)[1] Register StationIdentifier DeviceName SEP000F2470F8F8
Mar 2 15:16:57.766: ephone-(1)[1] StationIdentifier Instance 1
deviceType 7
Mar 2 15:16:57.766: ephone-1[-1]:stationIpAddr 10.90.0.11

Mar 2 15:16:57.766: ephone-1[1]:phone SEP000F2470F8F8 re-associate OK on socket [1]
Mar 2 15:16:57.766: %IPPHONE-6-REGISTER: ephone-1:SEP000F2470F8F8 IP:10.90.0.11 has registered.
Mar 2 15:16:57.766: Phone 0 socket 1
Mar 2 15:16:57.766: Skinny Local IP address = 10.95.0.1 on port 2000
...
Mar 2 15:16:57.766: Skinny Phone IP address = 10.90.0.11 49692
Mar 2 15:16:57.766: ephone-1[1]:Date Format M/D/Y
Mar 2 15:16:57.766: ephone-1[1][SEP000F2470F8F8]:RegisterAck sent to ephone 1: keepalive period 30
IP Telephony
Cisco Public
143

Verify Locale-Specific Files
CMERouter1#show telephony-service tftp-bindings
tftp-server system:/its/SEPDEFAULT.cnf
tftp-server system:/its/SEPDEFAULT.cnf alias SEPDefault.cnf
tftp-server system:/its/XMLDefault.cnf.xml alias XMLDefault.cnf.xml
tftp-server system:/its/ATADefault.cnf.xml
tftp-server system:/its/united_states/7960-tones.xml alias United_States/7960-tones.xml
tftp-server system:/its/united_states/7960-font.xml alias English_United_States/7960-font.xml
tftp-server system:/its/united_states/7960-dictionary.xml alias English_United_States/7960dictionary.xml
tftp-server system:/its/united_states/7960-kate.xml alias English_United_States/7960-kate.xml
tftp-server system:/its/united_states/SCCP-dictionary.xml alias English_United_States/SCCPdictionary.xml
tftp-server system:/its/XMLDefault7960.cnf.xml alias SEP000F2470F8F8.cnf.xml
tftp-server system:/its/XMLDefault7960.cnf.xml alias SEP000F23FC9CF0.cnf.xml
IP Telephony
Cisco Public
144

Verify Cisco IP Phone Setup
CMERouter1#show ephone
ephone-1 Mac:000F.2470.F8F8 TCP socket:[1] activeLine:0 REGISTERED
mediaActive:0 offhook:0 ringing:0 reset:0 reset_sent:0 paging 0 debug:1
IP:10.10.0.11 49692 Telecaster 7960
button 1: dn 1
number 1000 CH1
keepalive 29 max_line 6
IDLE
CH2
IDLE
ephone-2 Mac:000F.23FC.9CF0 TCP socket:[2] activeLine:0 REGISTERED

mediaActive:0 offhook:0 ringing:0 reset:0 reset_sent:0 paging 0 debug:1
IP:10.10.0.13 52633 Telecaster 7960
button 1: dn 2
IP Telephony
number 1001 CH1
keepalive 135 max_line 6
IDLE
CH2
IDLE
Cisco Public
145
IP Telephony
Cisco Public
146

3.configuring Cisco CME

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3.configuring Cisco CME

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Configuring Cisco CallManager

Cisco Networking Academy Program

2005 Cisco Systems, Inc. All rights reserved.

Overview of Cisco CME

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What is Cisco CallManager Express?

Call processing for small to medium sized

2005 Cisco Systems, Inc. All rights reserved.

What is Cisco CallManager Express?

2005 Cisco Systems, Inc. All rights reserved.

How Does Cisco CallManager Express

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How Does Cisco CallManager

H.323 between Cisco

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Differences between Traditional

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Basic Components of a Telephony

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Central Office Switches

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What Is a Key System?

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Basic Call Setup

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Digitizing Analog Signals

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Example: Source Compression

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G.729 and G.729A Comparison

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Real-Time Transport Protocol

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Real-Time Transport Control Protocol

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RTP Header Compression

RTP header compression saves bandwidth by

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When to Use RTP Header Compression

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Challenges and Solutions in VoIP

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Reliability and Availability

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Bandwidth Implications of Codec

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Impact of Voice Samples

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Data Link Overhead

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Total Bandwidth Required

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2005 Cisco Systems, Inc. All rights reserved.

Cisco CME Features and Functionality

2005 Cisco Systems, Inc. All rights reserved.