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Introduction to CUCME
CUCME is Call Agent running Cisco IOS routers.
Supports up to 450 IP Phones.
Suitable for small offices and enterprise branches.
Supports two types of deployments: Single Site & Multisite.
IP Phones can controlled using either SCCP or SIP
WAN
PSTN
WAN
PSTN
Multi-Site Deployment
CUCME Functions
Call processing.
Directory services.
CUCME Features
Phone Features
Support for the complete line of Cisco single-line and multiline IP phones
Support for analog phones and fax machines on the router analog voice ports and on the Cisco Analog
Telephone
Adaptor (ATA)
Media encryption using Secure Real-Time Transport Protocol (SRTP)
Cisco Extension Mobility
XML services on Cisco IP PhonesXML-based directory services
Call handling:
Paging.
Intercom.
Trunking Features
Direct Inward Dialing (DID) and Direct Outward Dialing
(DOD)
Basic Rate Interface (BRI) and Primary Rate Interface (PRI)
support
Analog: Foreign Exchange Office (FXO), DID
Digital trunk support: T1 and E1
WAN link support: Frame Relay, ATM, Multilink PPP (MLP),
and DSL
Voice VLAN
Voice VLAN helps the traffic from IP Phones and attached PC (daisy chained) to flow in different VLANs
Switch(config)#interface FastEthernet0/1
Switch (config-if)#switchport mode access
Switch (config-if)#switchport voice vlan 10
Switch (config-if)#switchport access vlan 20
Switch (config-if)#spanning-tree portfast
Switch# show vlan brief
Switch#show interfaces fa0/1 switchport
DHCP
DHCP provide IP parameters to the IP Phones.
IP Phones get the following configuration parameters from a DHCP server:
IP Address
Subnet Mask
Default Gateway
IP address of DNS server(s)
Domain Name
IP address (option 150) or Name (option 66) of the TFTP server
TFTP Server
TFTP server hosts the device specific configuration file and firmware (image) file for the
IP Phones
IP Phones get the IP address (or name ) of the TFTP server from the DHCP server.
IP Phones download the configuration file first in which it will be listed parameters to
connect to the CUCME or CUCM and the firmware files required
Then IP Phones download the firmware files from the TFTP server
Note: the alias command is required if the firmware files are stored in sub directories in the flash
Ephone
Ephone represents a Cisco IP Phone which is registered with CUCME.
Each ephone is created using a tag number to identify in the configuration.
Ephone is associated with physical phone using MAC address.
Ephone-dn
Ephone-dn is the directory number that is associated with an IP Phone.
Each ephone-dn is created using a tag and given number to provide the reachability.
There are three different types of ephone-dns:
Single Line: One active call at a time.
Dual Line: Two active call at a time. Used for features like call waiting, consultative transfer,
and conference.
OctoLine: Eight calls at the same time.
Configuring Ephone-dn
Dual Line Ephone-dn
Router(config)# ephone-dn 1 dual-line
Router(config-ephone-dn)# number 1001 secondary 4911001
Router(config-ephone-dn)#name Abdul Rasheed
Router(config-ephone-dn)#label Abdul Rasheed x1001
Router(config-ephone-dn)#description 4911001
Configuring Ephone
Router(config)#ephone 1
Router(config-ephone)#mac-address 000F.2470.F8F1
Router(config-ephone)#button 1:1
Router(config-ephone)#reset
1:1 Associating ephone-dn 1 to the first button of this phone (the first 1 is the button
number, : is the separator, and second 1 is the ephone-dn tag
SIP Phones
Router(config)#voice register pool pool-tag
Router(config-register-pool)#voice register pool 1
Router(config-register-pool)# id mac 8CB6.4F56.9230
Router(config-register-pool)# type 7965
Router(config-register-pool)# number 1 dn 1
Router(config-register-pool)# username 1005 password cisco