This is Logica

This is Logica

• Leading business and technology service company, employing

39,000 people

• Revenues of £3.7 billion in 2009

• Providing business consulting, systems integration and outsourcing

to clients around the world, including many of Europe's largest
businesses.

• Creating value for clients by successfully integrating people,

business and technology

• Committed to long term collaboration, applying insight to create

innovative answers to clients’ business needs

• Listed on both the London Stock Exchange and Euronext

(Amsterdam).
No. 2
 Logica at a glance

Top 50
42%
(FY2008
32%)
FS 15%

Clients
Sectors

FY’09 revenue
£3,702m

Services
Geographies

International
15%

No. 3
24 February 2010 FY09 results and business update
 Delivering value to clients, shareholders and our people
1. Client engagement programme 1. Shape the Future (Engagement
2. Business consulting CLIENT programme)
3. Repositioning Logica ENGAGEMENT 2. Develop exceptional people
4. Collaborative innovation 3. Right people with the right skills in the
right place
4. Enable brilliant performance

DELIVERING
SUSTAINABLE CLIENT-
VALUE FOR
VALUE FOCUSED
MONEY CREATION PEOPLE

1. Delivering value
2. Industrialised blended delivery
(Connect) 1. Strategic client themes
3. Competitive overheads (HR, 2. Sector innovation
Finance) CLIENT 3. Technology practices
VALUE 4. Ecosystem development
4. Risk management (BidSmart)

No. 4
Engaging with our clients

Client intimacy means

understanding our clients’
business ecosystems and
anticipating their needs to
deliver the best total
service. It’s not about
pursuing transactions; it’s
about cultivating
relationships. It’s about
sharing a point of view with
our clients in a true
dialogue. It’s about
engaging in discussion and
debate.
No. 5
A sample client ecosystem

Foundation Partners

IT Services Infrastructure

Specialty
Targeted Industry Solutions Differentiated Technologies Independent Advisory Skill Augmentation Niche Infrastructure Knowledge & Research

No. 6
 Client Value Proposition
For organisations who recognise that great results come
from sustained team work
Logica is the business and technology service company

that creates value by successfully integrating people,

business and technology into effective, sustainable
ecosystems  
because we are committed to long-term collaboration with you
and your partners, supporting your success as your
organisation evolves
our people apply insight to create innovative answers to
your business needs. We understand your business and
culture and have an expert, practical knowledge of
technology and systems
we openly engage on all levels, listening and exploring.
We deliver what you need, seamlessly wherever you
need
so that we can be brilliant together with you, your customers,
suppliers and the communities in which we all operate.

No. 7

IN STRICTEST CONFIDENCE
Some of our clients

No. 8
Investing in a service strategy focused on the client

Client
Governance
Focused via
client and country teams
Service management

In Business consulting
no
va Cloud Sustainability Security
tio
Sector thought leadership
n

Technology practices and

partnerships

Outsourcing Systems integration

(AM, IM, BPO) Projects
Professional services

No. 9
Our sector thought leadership
We are focusing sector innovation efforts based on collaborative
innovation with our key clients
Utilities
SmartWorld
Customer care and billing
Energy efficiency and sustainability
Oil and Gas
Fuel cards and
real time metrics for downstream
marketing
Energy trading and risk
management services
Public Sector
Citizen centric services
Shared service centres
Government led sustainability
Public safety and security
Transport and Logistics
Intelligent transport systems
Infrastructure asset management
Business intelligence
Financial Services
Technology enabled insurance
transformation
Alternative “payments as a service”
models for transaction banking
Regulatory risk and compliance
Telecoms and Media
End to End business support system
transformation
SoA operations support system
transformation
Machine to Machine enabled solutions
No. 10
Our technology practices and partnerships

Practice leaders harness company-wide expertise as well as

ecosystems and partnerships to bring best practice and innovation to
programmes and projects

Practices help reduce implementation risk, cost and time to market,

partly through industrialised blended delivery

An important area of focus continue to be sector and client specific

applications
Enterprise
EA/SOA Content Business
e.g. Service Management Intelligence
architectures e.g. Citizen and client e.g. Analytics
portals

Microsoft
SAP
e.g. Unified Oracle
e.g. Risk and
communication & e.g. Case management
compliance
collaboration

No. 11
Our Presence
70
• Our widespread presence
means we have the capability 9,600
to sell and deliver down the UK Nordics
road from where our
customers work and live
21 5,400
26 2,200
• Speaking the same language 13 5500 Germany
gives us strong customer and Benelux
cultural intimacy
8 200
23 8,900 CEE
• Combining these skills with France
blended delivery is a platform
to deliver services in the most 7 900
efficient way to our customers Portugal

No. 12
Our presence
…blended with an international capability

Philippines
• 300 people, serving UK, US, Sweden and Benelux
• BPO, ERP Services and Application Development
Malaysia
• 100 people serving Malaysia, Philippines, Hong Kong, Taiwan and Indonesia
• Application Management, Development and testing services, ERP Services and offshore services
Morocco
• 650 people, serving France, Morocco and Belgium
• Application Management, Development and Testing, ERP services, BPO
India
• 3550 people, serving Australia, Belgium, Nordics, France, Germany, Saudi Arabia, Malaysia, Morocco
and Philippines
• Application Management, Development and testing, ERP services, BPO, Infrastructure Management,
Quality Assurance, Product engineering, Transition management, Marketing and Business development
CEE
• 300 people serving Germany, Switzerland, Benelux, Slovakia, Hungary, Ukraine, Russia, Romaina,
Bulgaria, Czech Republic, Montenegro, France, Morocco
• Application management, development and testing services, ERP services and product engineering

No. 13
 An organisation which underpins our strategy

Jean-Marc Lazzari Wilbert Kieboom Stefan Gardefjord João Baptista Serge Dubrana Craig Boundy
CEO, France CEO, Benelux CEO, Sweden CEO, N & C Europe CEO, Int’l CEO, UK

Joe Hemming
CEO, Outsourcing Services

Patrick Guimbal
CEO, Business Consulting

Serge Dubrana
CEO, Global Operations

Amanda Mesler Steve Kelly

Chief Client Officer Chief People Officer

Crister Stjernfelt Andy Green Seamus Keating

EC Advisor Chief Executive Officer Chief Financial & Operations Officer
Executive Director Executive Director Executive Director

No. 14
Our positioning in our markets

No. 15
Our values

Committed
Innovative
Open

No. 16
Employee Value Proposition

For driven people who recognise that great results come

from sustained team work . . .
Logica is an ambitious international team passionate
about people, business and technology
That offers you the opportunity to shape the future for
our clients and yourself
Because we are committed to your development,
offering opportunities and exposure to business challenges
We want you to be innovative, so we’ll encourage you
to be bold in your thinking always taking us that next
exciting step; this way you’ll be part of a business that
is famous for the work it does and the way that it thinks
So that we can be brilliant together with our clients, their
customers and the communities in which they operate

People Strategy Pre-read material No. 17

 The future's not
what IT used to be

AGE 65 AGE 65
1960 2020
Thank you