Documente Academic
Documente Profesional
Documente Cultură
Mission
MISSION:Facilitate the growth and development of the
Abu Dhabi media industry through the implementation
of conducive, transparent, consistent and effective
regulations, and strategic media initiatives, which in
turn positively contributes to Abu Dhabis GDP.
Vision
REGULATIONS
My duties
7. Assure that staff is provided with proper training,
instruction, tools, and methods to perform their jobs. 8.
Lead and motivate staff in handling change, building
trust, and partnership. Encourage and build a team
environment. 9. Perform timely performance
evaluations, as well as appropriate disciplinary actions.
Evaluate all Customer Service Staff on communication
skills and technical knowledge.10.Ensure that all
Customer Service Representatives have up-to-date
benefit information. 11.Ensure Customer Service followup methods and procedures are complete and meet
time standards. 12.Develop and train senior staff to
provide a high level of support.
Solution
The elements that lead to employee satisfaction and customer
retention are said to have fundamental implications for corporate
profitability. Unlike much of the mainstream literature, which
generally focuses on the relationship between two of these three
subjects (employee satisfaction, customer retention, and
corporate profitability), this paper considers the effects,
importance and reliance between all three. Based on published
research, completed case studies, and interviews, the paper
emphasizes the effects of employee satisfaction and customer
retention on corporate profitability, otherwise known as the
Service-Profit chain. It especially highlights the importance of the
link, and subsequent success of each area. It argues that, in order
to be effective, a complete understanding of the link between
employee satisfaction and its relationship to customer retention
and corporate profitability must be understood and practiced.
An assessment of the
internship
As a result, the training and development of employees is
an essential part of their satisfaction and longevity and
should be made a priority of the organization. Continued
training and programs not only help to bolster employee
satisfaction, but also produce tangent benefits for the
organization. Training initiatives should be well planned,
funded, and designed to meet organizational goals. This
section will consider the effects of well- designed,
comprehensive training programs. Included in this
analysis will be the effects of training on employees,
benefits of employee training to the organization, types of
training programs, and the required commitment needed
for a successful training and development program.
Conclusions
Public relations (PR) are about
managing reputation. A career in PR
involves gaining understanding and
support for clients, as well as trying
to influence opinion and behaviour.
PR officers use all forms of media
and communication to build,
maintain and manage the reputation
of their clients. These range from
public bodies or services, to
References
http://www.mzaabudhabi.ae/en/
http://
www.prospects.ac.uk/public_relations_officer_
job_description.htm
http://
www.gradschools.com/masters/marketing-adver
tising/advertising-public-relations/becomea-public-relations-manager
http://