Documente Academic
Documente Profesional
Documente Cultură
Executive Overview
Jim Venable
October 2008
1
Agenda
Project Background
Redesign Strategy
User Experience
Functionality
Custom Applications
Bells & Whistles
Launch Plan
Confidential l 2
History – What were we solving?
Yesterday Tomorrow
Multiple sites and web based solutions One Global Site
– No interface b/w sites Best practice driven
– Inconsistent user experience
Content Management System (CMS)
Sites were not scalable environment
– Outdated & uncommon language – We control and administer content
– Inconsistent platforms updates faster and cheaper
Inconsistent User Experience User experience brought to life
– Content – Multimedia – Interactivity
High cost to run and maintain
– At mercy of vendor for maintenance at Drive Revenue
premium rates – Call to action on every page
– Not able to keep pace w/ our growth • Locate a Doc (consumer)
Lost revenue - Loss of traffic • Request more info (Dr)
– Limited SEO in current platforms – Robust Search Functions
– Frustrating user experience = high • Site search – find if fast
abandon rate • Organic site traffic – SEO compatible
Confidential l 3
Bells & Whistles – Custom and Enhanced Functionality
Cutting edge Locate a Doc search Engage users via multi-media content
– Predominate placement on every page throughout the site
– Menu of search filters – Patient testimonials
– Range of parameters – Media center / PR coverage
– Dr specific tracking
Event Marketing / Mgt to the next level
Media rich Photo Gallery
– More features
– Filter by treatment type
–
– More tracking and metrics
Search by condition, treatment or body part
– Easy uploads via CMS Easy access webinar links
– Progression photos
–
Robust Search capabilities
Multi media interactivity
Maximize lead gen through on-line strategies CMS platform
and permission based dialogues – Real time updates by business owners
– “Request more info” predominate on every page – Maximize and adapt for SEO, SEM
– On line survey – Foundation for social community (e.g.
– Add whitepapers to marketing mix Fraxel forum)
– RSS feeds – Platform for Sales and Distributor portals
Confidential l 4
Launch Timeline – Key Milestones
Site Delivered X
Reliant QA
Internal Presentations
Launch Communication X
-e-blast (sales)
-e-last (customers)
-e-blast (prospects)
Site Enchantments
• RSS X
• Event Mgt X