Submitted by:

Jasmin Akter Liza

Submitted to:

About bKash

bKash Limited, a subsidiary of BRAC Bank, started as

a joint venture between BRAC Bank Limited,
Bangladesh and Money in Motion LLC, USA. In April
2013, International Finance Corporation (IFC), a
member of the World Bank Group, became an equity
partner and in April 2014, Bill & Melinda Gates
Foundation became the investor of the company.

bKash is a safe, convenient and easy ways to make

payments and money transfer services via mobile phones
to both the unbanked and the banked people of
Bangladesh.
Through partnerships with all major mobile operators of
Bangladesh, bKash's technology allows 98% of the
country's mobile users to access its service via very basic
handsets.
Objective: The ultimate objective of bKash is to ensure
access to a broader range of financial services for the
people of Bangladesh. It has a special focus to serve the
low income masses of the country.

History of bKash
bKash service launched in Bangladesh in the second half
of 2011, grew to 2 million accounts by the end of 2012 and
shot up to 11 million registered accounts by the end of
2013. Unlike large mobile money business in the other
countries , bKash is a mobile network operator and did not
have an existing customer base to which it added mobile
financial services. bkash acquired each client on its own.
Bangladeshs central bank has approved more that 20
licenses to offer mobile financial service. Among them
more than 80 percent of financial transaction are done
through a single company. That is bKash Limited.

Services of bKash
Cash in
To avail bKash service we need to have money stored in our
bKash wallet. For putting money in our wallet we need to follow
the step below:
1.Go to any bKash agent
2. Let him know the amount you want to Cash In
3. Write down your wallet number and the Cash In amount in
Agent register
4. Pay the amount of money you want to cash in

Cash out
If we have sufficient credit in our bKash wallet, we can withdraw
cash anytime from anywhere. To Cash out from your wallet :

Services of bKash (Cont..)

1. Go to any bKash agent
2. Let him know the amount you want to cash out
3. Write down your wallet number & the amount in Agent register
4. Dial *247# on your mobile for bKash menu
5. Choose Cash Out
6. Choose From Agent
7. Enter Agents wallet number (ask the agent)
8. Enter the amount
9. Enter your wallet PIN
10. Done! You and the Agent both will receive confirmation message

Send Money
We can also transfer money to other's bKash wallet
following the step:

by

Services of bKash (Cont..)

1.Go to bKash Menu by dialing *247#
2. Choose 'Send Money'
3. Enter the wallet number amount you want to send money to
4. Enter a reference about the transaction
5. Now enter your wallet PIN to confirm the transaction and done.

Payment
Customer can also make payment from his own wallet to any small
or big business entity who accepts bKash:
1.Go to bKash Menu by dialing *247#
2. Choose 'Payment'
3. Enter the business wallet number you want to pay to
4. Enter the amount you want to pay
5. Enter a reference against your payment
6. Enter the counter number
7. Now enter your PIN to confirm and done.

Interest on Savings
Along with keeping money safe, you can also enjoy up to
4% Interest (per annum)on Savings on your bKash Wallet.
Interest is offered to bKash Customer Wallets only.

International Remittance
bKash brings you the easiest and most convenient way of
sending and receiving International Remittance.

Coverage of bKash
Under a partnership with UNDP and Local Government
Division, bKash is rolling out mobile banking in 4,501
union parishads in the country. bKash has already signed a
deal with a leading mobile operators and is in talks with
others to enable all mobile users. Currently around 7.5 crore
people to have individual bKash digital wallets.

Partners of bKash

Advantages of bKash
Time Saving
bKash service is available anytime, anywhere throughout the country.
So it can save ones time.
Cost Convenient
It is convenient, affordable and much more effective in developing
savings habits, it will make access to banking and advanced payment
transactions at affordable cost.
Trust Worthy
bKash is much safer and safeguard against fraudulent transactions.
User Friendly
Its using system is also easy. Anyone can use it. It also develops to
bring poor people into banking system.
Fast
bKash is dedicated to widening the net of financial inclusion among
the people of Bangladesh by facilitating money transfer through
mobile phones.

Advantages of bKash (Count)

Make Life Easier
bKash service make our life easier by doing all the transactions on
time.
Security
In bKash a confidential pin code is used by the user. PIN ensures
security of money and protects our account. So mobile banking is
fully secured.
Speedy Process
One benefit of bKash is a very speedy process. Transaction can be
done anytime anywhere quickly in less time.
Nationwide
The service is supported by mobile networks of all the leading
MNOs which enables you to access your bKash Wallet even from
the remotest areas of Bangladesh.

Disadvantages of bKash
Compatibility
We need a smart phone to get the bKash service. If you do not own a
smart phone, the types of mobile banking you can do are usually limited.
Cost
The cost of bKash might not appear significant if you already have a
compatible device, but you still need to pay data and text messaging fees.
Some financial institutions charge an extra fee for mobile banking
service, and you may need to pay a fee for software .
Security
Mobile users are especially susceptible to a phishing-like scam called
"smishing." It happens when a mobile banking user receives a fake text
message asking for bank account details from a hacker posing as a
financial institution. Many people have fallen for this trick and had
money stolen through this scam .

Differences with Conventional Banking

bKash is real time on-line banking. As it is online banking it takes less time than traditional
banking. It will make access to banking and
advanced payment, transactions at affordable
cost. People have not to wait by standing in a
long line which is happen in traditional banking
system.

Till now, bKash is the most visible mobile bank in

Bangladesh. It has been running heavy advertising
from the beginning. Bangladesh could benefit from
having more than just one dominant business. Early
fast scale has provided a platform for bKash to take
its next steps and has shown that it is possible to
create a deeper and more competitive market in
Bangladesh. At the same time, lessons from
Bangladesh are being watched by regulators and
businesses in other countries that are thinking about
the benefits of allowing specialized companies to
offer mobile financial services at scale.

Thank
you