Documente Academic
Documente Profesional
Documente Cultură
BUSINESS PLAN
GROUP MEMBERS:
1. NG LEK YUEN [0324010]
2. CLARA LEE [0324495]
3. LIM PEIDI [0324272]
4. SHAZLEEN [0324367]
5. NAZRUL KAMSOL [0325540]
BUSINESS BACKGROUND
OUR MISSION
To provide a platform to educate, engage and
create a community through board games.
OUR MOTTO
Board games are life, learning and
fun in a box or out of the box.
CAF LOCATION
Lot no 124, Jalan Cerdas, Taman Connaught,
Cheras, 56000, Kuala Lumpur, W.P, Malaysia.
Size of
1. Students
secondary school students (SMKTC)
University students from UCSI
2. Working People
Business shop owners
Bank clerks
Doctors and nurses
3. Family people
Stay in residential areas less then 200 m away
Customer Background
Place of Residence
Apartments
2-storey terrace house
Bungalow
COMPETITORS
AROUND OUR CAFE
Comparison Table
Name of
Price
caf\
Affordable
characterist
ic
Serve main
Dishes
Leaf and
Bean Caf
Yes
Bookmark
Caf
yes
Food taste
nice
Strength
Weakness
Yes
Fast take
away
beverage
service
Not much
space for
parking
during peak
hours
Yes
Good coffee
art
Small shop
Yes
Listens to
Very slow
customer
service
feedback and
constantly
changing
menu
BOOKMARK CAF
Strength:
1. Good Coffee Art. Will do what you request
for.
2. Nearer to UCSI.
3. Serve main dishes.
4. Price is affordable.
Weakness:
5. Small shop.
6. Not enough parking space during peak
hours.
STARBUCKS COFFEE
Strength:
1. Super good coffee.
2. Provide good study environment.
3. A lot space and tables for customers.
4. Famous.
5. Very near to UCSI.
Weakness:
1. Does not serve main dishes such as
Lunch and Dinner dishes.
2. Expensive.
MA CASTLE
BOARDGAME CAF
(CLOSED)
A board game caf used to open near UCSI
but it is closed now.
Reasons of close down:
1.
2.
3.
4.
WHAT IS SO
GOOD
ABOUT US
Memberships
Customer Pricing
MEMBERSHIP PRICING
RM 4/hr
RM 6/ 2hrs
NON-MEMBERSHIP PRICING
RM 6/hr
Food Pricing
Coffee
Americano [hot /ice]: RM8
Expresso: Single RM 6
Cappuccino [hot /ice] : RM9
Latte [hot /ice] : RM9
Latte: RM 12
Drinks
Lemon Tea / Honey Green Tea/ Honey
Lemon [hot/cold] : RM7
Soda Pop [Coke/Sprite/ Mountain Dew]
: RM6
Beer
Carlsberg : RM15
Hoegaarden : RM21
Somersby Apple Cider : RM21
Milkshakes
Vanilla Milkshake RM15
Chocolate Milkshake RM15
Strawberry Milkshake RM15
Milkshake RM16
Main Course
Fried Rice: RM 9.50
Chicken Rice: RM 9.00
Pasta [ Cabonara / Tomato Sauce] : RM 10.00
Chicken Chop
[ Mushroom/ Black Pepper Sauce] : RM 13.50
Snacks
Nachos Premium Hot Salsa / Cheese Dip RM 9
French Fries RM5
Potato Wedges - RM 7
Chicken Nuggets RM5
Fish Bites - RM 5
Chicken Fingers RM 7
Marketing Strategies
[ Marketing strategy has the fundamental goal of increasing sales and achieving a sustainable competitive advantage. ]
Marketing strategy
Sales strategy
Promotional Activities
Advertising
$ales $trategy
30% discount
10% discount is given for every single receipt
valid for a month time from purchase.
Additional 10% discount with minimum spend of RM50.
An extra 10% discount for member card holders.
Promotional
Activity
Advertising
[ How to attract customers to our product ]
Promotional Ads
Instagram reviews
from
CELEBRITIES
Website link
Our Website
s
Gain followers
Menu
Show promotional
activities
Interior
MANAGEMENT
STRATEGIES
Business Legal
Structure
Why PARTNERSHIP?
Obtain the Capital
Make decision or inspires great ideas
Decrease the risk
Management Structure
Operating
Department
Food Department
Finance DepartmentMaintenance
Department
General Manager
Survey on competitors
caf and come out with
better business plan
Accomplish target set
Maintain customer
satisfaction
Clara Lee
Nazrul Kamsol
Ng Lek Yuen
Shazleen Shafiqah
Lim Peidi
Chef
Board Game
Keeper
Cashier
Lower-Level Employees
Cleaner
Waiter/
Waitress
Financial Management
Priority
is to give customer the best luxurious
service with a budget
Capital Needed
RM 500 000
Cash share by shareholder (MYR)
Ng Lek Yuen
100,000
Nazrul
100,000
Lim Pei Di
100,000
Clara Lee
100,000
Shazleen
100,000
Weekly Income
Income (MYR)
Gaming [ Weekdays]
5000
Gaming [ Weekends]
8000
5100
Total
13 000
Monthly Income
Income (MYR)
Gaming [ Weekdays]
20 000
Gaming [ Weekends]
32 000
20 400
Total
72 400
Use of Funds
Item
Price
Shop Rent
RM 10 000
Man Power
RM 40 000
RM 500
Renovations
RM 30 000
Advertising
RM 5000
RM 28000
TOTAL
RM 113 500
10 000
Man Power
40 000
500
Advertising
5000
Food
2000
Total
57 500
Monthly Profit
MYR
Money Earned
72 400
Money Spend
57 500
Profit
14 900
Income
RM 868,800 /year
Cost
RM 690,000 / year
Profit
RM 178,800/ year
RM 35,760
Nazrul
RM 35,760
Clara Lee
RM 35,760
Lim Pei Di
RM 35,760
Shazleen
RM 35,760
to be a BETTER caf
References
1. Anonymous (February 2016) Restaurant General Manager
Job Description Sample | Monster.com. Retrieved from: http://
hiring.monster.com/hr/hr-best-practices/recruiting-hiring-ad
vice/job-descriptions/restaurant-general-manager-job-descrip
tion-sample.aspx
2. Snag Job (Published Date Unknown) Maintenance Worker Job
Description. Retrieved from:
http://www.snagajob.com/job-descriptions/maintenance-work
er
/
3. Gemma H. (December 2014)Financial manager job profile |
Prospects.ac.uk. Retrieved from: https://
www.prospects.ac.uk/job-profiles/financial-manager
References
4. Carmen Yin. (December 2015). Openrice: Bookmark
Coffee. Retrieved from: http
://my.openrice.com/klangvalley/restaurant/bookmark-cof
fee-cheras-kuala-lumpur/526558
5. Author Unknown. (Febraury 2016). Facebook:
Bookmark Coffee. Retrieved From: https
://www.facebook.com/bukkumaku.coffee
6. Author Unknown. (February 2016). Facebook: Life Tree.
Retrieved from: https://www.facebook.com/lifetreecoffee/