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COMMERCE 2BA3
ORGANIZATIONAL
BEHAVIOUR
Class 2
Personality & Learning
Perception, Attribution, & Judgment
GR 12" AVE
GESG
SEGG
GEGS
GGES
Last Class
3
THIS CLASS
Personality and learning
Perception, attribution, and judgment
Agenda
4
Personality traits
Experiment on learning
Learning theories
Attribution and Perceptual errors
Nupath Case
CH 2: PERSONALITY AND
LEARNING
Question
6
True? False?
Why? What do you think?
Personality
7
Question
8
What is Personality?
9
The Dispositional
Approach
10
The Situational
Approach
11
The Interactionist
Approach
12
Situational Strength
13
Individual Exercise
14
Do a personality test
Answers all 60 questions
Use the scoring key to find your average
score for each personality trait
***Remember that some questions are
reverse scored or worded negatively
(answer is marked with an R). So that
means if you answered 4, you would
change the answer to 2.***
15
16
Question
17
Personality
18
Honesty / humility
Integrity
or morality
Sincere, Not conceited, truthful, unpretentious
(modest)
Individual Personality
Results
19
Locus of Control
20
Question
21
Self-Monitoring
22
Self-Esteem
23
Question
24
True? False?
Why? What do you think?
25
Quiz Question
26
27
QUESTIONS?
What is Learning?
28
What do Employees
Learn?
29
Practical skills:
Intrapersonal skills:
Interpersonal skills:
Cultural awareness:
Experiment
30
31
Increasing Probability of
Behaviour
Positive Reinforcement
32
Video Clip
33
Negative Reinforcement
34
Experiment Debrief
35
Reducing Probability of
Behaviour
36
Extinction
Punishment
Extinction
37
Punishment
38
Problems using
Punishment
39
Question
40
Modelling
Self-efficacy
Self-regulation
Modelling
42
Job shadow
Self-Efficacy
43
Question
44
Self-Efficacy Theory
45
Enacted Mastery
You have done the task before
Verbal Persuasion
You have been told you can do it
Vicarious experience
You have watched someone else complete
the task successfully
Physiological State
You are not unduly frightened by the task
Self-Regulation
46
Quiz Question
47
48
QUESTIONS?
49
CH. 3: PERCEPTION,
ATTRIBUTION, AND
JUDGMENT
What is Perception?
51
Target
Situation
Perceiver
52
Attribution Theory
53
Attribution Theory
54
Distinctiveness
Consistency
Consensus
Biases in Attribution
55
Perceptual Errors
56
Halo Effect
Perceptual Errors
57
Contrast Effect
Projection
Perceptual Errors
58
Stereotyping
Self-fulfilling Prophecy
59
QUESTIONS?
Summary
61