PRESENTED BY:

Shifana Ali
Asima Abdul Rahman
Lubna Hassan
Dheena Hussain
Shifana Abdul Raheem

INTRODUCTION
Ooredoo means I want
Ooredoo is one of the telecom operator in
Maldives.
Ooredoo Maldives formerly known as
Wataniya Telecom Maldives.
Ooredoo Maldives launched its service in
the Maldives on 1 August 2005.

CONTINUE
OOREDOO HAS GROWN RAPIDLY THROUGH
ACQUISITIONS IN:
1. Kuwait
2. Saudi Arabia
3. Tunisia
4. Maldives
5. Algeria
6. Palestinian territories
7. Myanmar
8. Bosnia
9. Herzegovina (merger of HT eronet and BH Telecom).

VISION AND MISSION

VISION
Enriching peoples lives as a leading
international communications company.
MISSION
Through customer centricity, innovation,
passion & success, we will develop a FAN
base of our customers & stake holders.

SERVICES
SERVICES INCLUDE
Mobile services
Broadband services
Value Added services
International services

FORMS OF COMMUNICATION
USED IN OOREDOO
1. ORAL COMMUNICATION
Face to Face
Phone calls
Audience channel

CONTINUE
2. WRITTEN COMMUNICATION
E-mail
Fax
Leaflets
Print media

CONTINUE
3. VISUAL COMMUNICATION
Presentations
Campaigns
Events

VERBAL COMMUNICATION
1. FORMAL COMMUNICATION
Meetings
Seminars
Board meetings
Department meetings

CONTINUE
2. INFORMAL COMMUNICATION
Upward: Staffs to managers
Across: Within peers
Downward: Directors to managers
Diagonal: Within departments

MAIN FORMS OF
COMMUNICATION
1. EXTERNAL COMMUNICATION
Face to Face
Print media
Broadcast media
Electronic media
Examples: customers, investors, debtors,
creditors

CONTINUE
2. INTERNAL COMMUNICATION
Facilitates relationships
Knowledge sharing across the group
Consultative advice and support

SUCCESS FACTORS
Achieved Best Telecommunication Award
in 2013
Achieved Best Innovative Service in 2013
Providing the service for many countries
Increasing the number of customers in a
short while
Friendly environment

BARRIERS OF COMMUNICATION
Lack of knowledge
Service disconnections leads to large
losses
Maldives is surrounded by sea
New hires

REFERENCE

Designation: Ali Abdul Rahmaan, Lagoon, H.Dh.Kulhudhuffushi (Senior

power technician operation, Kulhudhuffushi branch)
http://www.ooredoo.qa/en/EPROC_INTRODUCTION#
http://en.wikipedia.org/wiki/Ooredoo
https://ooredoo.mv/about
https://www.linkedin.com/company/wataniya-telecom-maldives
https://ooredoo.mv/value-added-services
http://www.ooredoo.com/en/section/connect-with-us
http://www.gulftalent.com/home/Assistant-Director-Marketing-Communica
tions-jobs-in-Qatar-92324.html
http://www.ooredoo.com/en/career/details/vacancyId/72520?page=2&pare
ntId=1560
https://www.boundless.com/communications/textbooks/boundless-communic
ations-textbook/introduction-to-public-speaking-1/elements-of-speechcommunication-21/channel-98-4183
/