Adhe Okthalia

Asri Nur Fathi Zahir

Magfira H. Umar

DATA FLOW DIAGRAM OF

HOTEL MANAGEMENT
SYSTEM

HOTEL MANAGEMENT SYSTEM

BOOKING:
Customer- Normal, Company
Customer fill in his information in the register.
Check availability & Customer choice.
Advance booking Status.
SERVICE VOUCHER:
Provide departmental journals. Service Food, Room, Rate.
OUTSTANDING BILL:
Company, Customer,
PROCEDURE:

Identifying Problems, Opportunities, and Objectives

Problem : The hotel management system doesnt have any coorporation with other company like
travel agency
Opportunities
: Entering new market segment
Objectives : To branding the hotel, customer easier to book the hotel

Determining Human Information Requirements

Find a link to register our hotel to travel agency
Conduct a survey about the current system
Held a meeting to discuss about making the new system
Giving Quissionaire to the customers about the current system
The survey was conducted to see the viewpoint of employees and the customers against the hotel
management system and also to improve it.

 Analyzing System Needs

Analyze our hotel management system by using System
Analysis Design. By knowing the Contact Diagram, Data Flow
Diagram and ERD, we can easily analyze and find what system
we have to improve

Designing the Recommended System

Design the database system, backup procedures, data control,
and also design human ccomputer interface. It should be
applied when designing the hotel management system, so the
manager will know about the hotel situation.

Developing and Documenting Software

Develop a software that relates with hotel management system, like making
a website for booking online, or cooperate with travel agency
Programming a design of technology to remove the errors
Develop a software that help to make reservation easier and will updating
the report automatically to the hotel database system
Develop the website with website develope
By doing this, it will make our system more effective and better than the
previous system. What happens during the rest of the software's life: changes,
correction, additions, move to a different computing platform and more

 Testing and Maintaining the System

Test and manage the information system
Maintain the system
Maintain the data flow
Maintain the documentation and make a report
Test and maintain the Website
By testing and managing the information system, we
can notice the problem easily and make fast response
to the problem by solving it, and also we will know
what program should be updated.

Implementing and Evaluating the System

Train users about the program/software and the Hotel
websites (employees and customers)
Review and evaluate new hotel management system
Analyst plans smooth conversion from old system to
new system
By implement and evaluating, we can improve our
system becoming better and better through time.
Because the system must be always updated to
manage and reduce problems in the future.

Context Diagram (CD) Level 0:

Enquiry details

CUSTOMER

Customer details

RESTAURANT

a la

Se
rv
i

av

ce

de

ta
i

ls

t
en
ym
Pa
i bi
li t y

Room details
offering
Bill details
All service details

Rate details

Tax details
Hotel
Management MIS Reports
System

MANAGEMENT

Controlling prosedure

Room Details available

Service availed details

HOUSE KEEPING

DATA
FLOW
DIAGRAM
(DFD),
LEVEL 1

DFD
LEVEL 2
OF
BILLING
PROCESS

DFD
LEVEL 3
OF
CREDIT
TRANSAC
TION;
BILLING
PROCESS

DFD
LEVEL 4
OF BANK
PROMO &
DISCOUNT;
CREDIT
TRANSACT
TION.

DFD
LEVEL 5 OF
COMPANY
PARTNERSHIP;
BANK PROMO &
DISCOUNTS.

ENTITY
RELATION
SHIP
DIAGRAM
(ERD)

Service Details and Room Details:

Serv_co Dat Uni Room_

Room_De Room_ty Room_c

Room_Ra

de

sc

te

No

pe

Room Details and

Room_ Room_D Room_ty Room_c Room_R
Restaurant:
No

esc

pe

ap

ate

Restaurant Details:
Voucher_No

date

unit

Item_code

ap

Voucher_ dat uni Item_cod

No

Booking Details:
Reg
_ no

Cust_ Pass_ phon natio

addres detail
e
nality
s
s

Cust_
name

Book_ Check Check Comp_

type
in
out
code
date
date
&time &time

Vouch
er_No

Booking and Billing Details:

Re
g_
No

Cust_ Pass phon nationa Cus Boo

addre _
e
lity
t_
k_
ss
deta
na
type
ils
me

Che
ck
in
date
&ti
me

Chec
k out
date
&tim
e

Co
Bil
mp_ l_
cod no
e

amou Payme Payme Tax

nt
nt_mo nt_det _amoun
de
ails
t