NUST BUSINESS SCHOOL

MANAGEMENT INFORMATION SYSTEMS PROJECT

SHIFA INTERNATIONAL HOSPITAL INFORMATION SYSTE
GROUP MEMBERS
Sunia Shoaib
Shahrukh Khan
Mohsin Zia
Asiya Mehmood
Hamza Bin Saud

COMPANYS INTRODUCTION

Incorporated onSeptember 20, 1987as a Private Limited Company and

converted into Public Limited Company on October 12, 1989.

Offers services in medical and surgical specialties along with laboratory tests,
x-ray, ultrasound, dentistry, and an onsite pharmacy.

54 departments

Shifa family constitutes of :

Shifa Foundation
Shifa College Of Medicine
Shifa College Of Nursing

HISTORY
Health care system (manual)
Last 4 -5 years indigenous ERP
Moving towards professional ERP
models(ORACLE)

SHIFA MANAGEMENT
INFORMATION SYSTEM
Around 20 Modules
ORACLE software used for all modules ( division under each
module)
These modules include:
o
o
o
o
o
o
o
o
o

HR
Marketing
Bio medical
Finance
Medical School
Medical Records
Maintenance
Quality Control
Materials Management

MATERIALS MANAGEMENT
It acts as a facilitator between end user and supplier.
It assess the end users need timely.
It receives all materials and send them to their respective
departments.
Store keeping responsibility

MATERIALS MANAGEMENT PROCESS

USER

DIVISIONAL
HEAD

HOD

MATERIAL
MANAGEMENT

VENDOR

PROCUREMENT

CFO

CO

SHIFA MATERIALS MANAGEMENT SYSTEM

(SMMS)
ORACLE Software

Inventory Accounts (OHS, CHS, NHS)

Coding & Sub coding Inventory
Profile & Dashboard (Username & password to all users)
Departments link
Auto reports (Check & balance of inventory)
Auto Notification (Requisition approval at what stage)

VALUE DERIEVED THROUGH SMMS

Connectivity

MATERIALS
MANAGEME
NT

Paperless
Environment

Information
Sharing

Reduce Cost

Time
Planning &
Control

End User
Satisfaction

CURRENT ISSUES
No training for MIS
Lack of focus towards System error (glitches)
Inventory theft
Lengthy process (approvals)
Long Investigation process for old items re-order

RECOMMENDATIONS
RFID
Training/workshops for MIS
Efforts to resolve system errors (continuous
improvement/responsiveness towards complaints)
Eliminate redundant processes (multiple approvals)
MMIS (Material management information software)

RECOMMENDED PROCESS
DIVISIONAL
HEAD

USER

MATERIAL
MANAGEMENT

VENDOR

CFO

PROCUREMENT

VALUE ADDED THROUGH RECOMMENDED

SOLUTION
Redundant processes reduced.
Time efficiency.
Better inventory control
Reduced Inventory loss.
Long term cost reduction.

RISKS INVOLVED
Cost (RFID, Software MMIS, Opportunity)
Training Cost
Time Risk
Organizational Politics (Departmental conflict)