The Broad Problem Area and

Defining The Problem

Statement
Anggota Kelompok 2
Dimas Prasetia
15/391616/PEK/21062
Ketut Sonya Adnyani
15/391644/PEK/21090
Melati Yusma
15/391651/PEK/21097

The Broad Problem

Area
Problem

Feasible Research
Topic
Select
Perspective
(Academic)
Preliminary
Information
Gathering

When there is gap exist between

actual and desired ideal

Spesific
Focused
Precise
Draw upon a rich body of literature
Shape our own thinking
Spark valuable insights on the issue

Premilinary Information
Gathering

Background
Information
Literature

Types of Data
Secondary
Data
Primary
Data

Problem Statement

Research Objective
Example:
To identify the factors that
influenfce the passengers
waiting experience.

Research Question
Example:
What are the factors that
affect the perceived
waiting experience of
airline passengers and to
what extent do these
factors affect the
perception of waiting
times?

Characteristics of Good
Problem Statement
Problem

statement is meaningful
from managerial perspective,
academic perspective or both.
Relevant and feasible.
Interesting.

Problem Statement from

Two Perspectives

Managerial perspectives

Problem that currently exists in an organization setting

Area that manager believes needs to be improved in
organization.

Academic perspectives

Nothing is known about a topic.

Much is known about the topic, but the knowledge is
scattered and not integrated.
Much research on the topic is available, but the results
are (partly) contradictory.
Established relationship do not hold in certain situations.

Research Proposal
Working title
Background of the study
The problem statement:

The purpose of the study

Research question

The scope of the study

The relevance of the study
The research design, offering details on:

Type of study exploratory, descriptive, and/or casual

Data collection methods
The sampling design
Data Analysis

Time frame of the study

The budget
Bibliography

Managerial
Implications
Manager

Inpu
t

Researcher

To define the broad problem and

situational factors
Manager involved throughout the
entire process
Enhance the managerial relevance and
the quality of the research effort

Ethical Issue in the Preliminary

Stages of Investigation
Preliminary
Information

Narrow the
broad problem
Define specific
problem
statement

Sources of Preliminary
Information
Decision Makers
Managers
Other Employees

Define the
Capabilities

Does not have the skill decline the

project
Carry out the project inform all the
employees

The Right of
Employees

Protected from physical and

psychological harm
Privacy and confidentiality

TERIMA
KASIH