Metron Consulting

Does Your Istore Load Quick Enough

Rajavel Ramalingam
Sami Vellaiyan

Jan 21, 2008

ABOUT US
Metron Consulting Specializes
in

Oracle Applications Implementations

SOA and Web Services Development
Java & OA Framework Development
OBIEE Development
Web 2.0 Developments using LAMP
technologies
Custom Reporting Solutions (Using Oracle
tools and open source technologies)

Agenda
Does Your Istore Load Quick
Enough
Proposed Solution
Demo Solution
Istore Setup
Q&A

Istore Media Loading Issue

Speed continues to be a critical issue when serving up
Media Objects in iStore. Slow loading objects contribute
significantly to customer abandonment and low overall
customer satisfaction.
Caching Media Objects increases loading speed and
improves overall robustness of your iStore. This case-study
describes caching media objects that enabled the customer
to improve the site performance and reduce the overhead.
The approach encompasses the best format for handling the
media objects in an efficient manner o
Discuss how to achieve faster media object loading in
iStore oUnderstand how caching media objects can
improve the site performance and reduce the overhead
oUnderstand how to cache media in a flexible way.

Proposed Solution
Caching Media Objects increases loading speed and improves overall
robustness of your iStore. Caching media objects will enable the customer
to improve the site performance and reduce the overhead.
By caching Media Objects, you realize:
Faster Media object loading
A reduction of database overhead
Media refresh time can be based on store level
Media can be removed from cache as needed
Flexible on/off caching
Easy to maintain and secure media objects
Easy to update media objects
Memory usage that is based on server level
This solution provides the attractive opportunity for istore enabled
organizations to increase the site performance and reduce the over head
and improve the customer satisfaction.

Proposed Solution

Demo Solution
Demo

iStore Summary

Oracle iStore enables the creation and maintenance of high

quality web stores which is based on Oracle Database with
full integration with Oracle E-Business Suite 11i. Since
Oracle iStore has look and feel of a website, it allows easier
collaboration with customers, suppliers,
distributors etc.
Oracle iStore is fully integrated with Oracle Order
Management. Oracle iStore use Java Server Pages (JSP)
technologies to implement web features.
Using same product database based on Oracle inventory,
Oracle iStore provides development of different
websites for different customers

iStore User interfaces

Site Administration Application:
The Site Administration Application allows site administrators to create and maintain
multiple sites, catalogs, and related business rules, as well as access business and
operational reports.
Administrative Application is used for
Create Unlimited Number of Sites
Setup Pricelists, Shipping Methods etc.
Build Product Catalog using Oracle Inventory
Change site look and Feel by selecting different Section Templates and Product
Display Templates
View and Configure Workflow notifications
View Business and Operational Reports
Customer Application
This is the customer-facing application which features shopping carts and lists, cart
sharing, a full range of order taking and tracking capabilities, e-mail notifications of
user events, quote retrieval and updates, marketing, guided selling, and more.

iStore Components
Business Objects- The schema for storing customer orders, product
catalog and presentation element (IBE & ASO Database Schema)
Runtime Services & APIs- These include PLSQL and Java based APIs
which manipulate the Business Objects (Data)
Configurable Customer Application Templates- All customer
application menus and pages are customizable using logical
template names
Processing and Routing Templates- In combination with display
templates, these templates contain logic and appropriate business
flows
Oracle BLAF (Browse Look And Feel) compliant user interface for
Administrative and customer application

Display Templates

The bulk of the Customer Application display is presented

through the hundreds of Display Templates that are seeded
in Oracle iStore.
Display Templates are of various types, depending upon
which areas of the Customer Application they are meant to
display. For example, some templates display the shopping
cart pages, some display the catalog pages, and other
templates display the order tracking pages.
Each template used in the online sites links to a JSP which
provides the actual display content. By mapping your own
JSPs to the seeded templates, you can provide your own
customized content in the sites.

Content Components and

Oracle iStores content components and media objects are
Media
Objects
reusable content placeholders in the seeded JSPs that allow

you to define content for the Customer Application beyond

that provided by section or product description information.
This content can be image or html files that you associate
with a section or product in order to provide your customers
with additional information. It also can be text messages
used to prompt or guide the user.

Deep Dive Catalog and

configuring the catalog display

To implement iStore

You would create a customer site that any given customer

has access to.
Each site has a catalog
Each catalog has sections
And each section displays products under it along with
access to search functionality.

Setting Up Home Page Tabs

Top-level sections of a sites root node become tabs across
and
Subtabs
the top of the Site Home Page.

The second level sections become the subtabs across the

top of the Site Home Page.
The number of tabs and subtabs is controlled by these
profile options:

IBE: Number of Menu Tabs --- Specifies the number of menu

tabs across the top of the Site Home Page.

Fixed layout:

Configurable Layout

A Display Template

This choice determines which section elements (name,

description, content components) display for each section
and how the section looks.
One template could show the section to display such that
only the navigable subsections show up as links so that you
can navigate:

Responsibilities Needed
iStore Administrator -Required for Setup content, section,
site, templates etc
iStore Concurrent Program Administrator-Required for Execute
concurrent programs for data refresh
IBE_CUSTOMER :-Required for Placing Orders using iStore
website
CRM HTML Administrator (with all available ROLES):-Required
for Setting business users and associate them to appropriate
receivables account, Create Roles
Application Developer:- Required for Setting message codes
and message text
Application Developer Common Modules (AK_DEVELOPER):Setup regions, region items/attributes used for Post Sales
(Order Tracking)

iStore Setup Concurrent

Programs

Login as iStore Concurrent Program Manager

Execute Following Concurrent Programs
iStore Search Insert (To Populate iStore Item Search
Table)- Generally executed only once or for complete
refresh
iStore Section Search Refresh (Can be executed multiple
times)

iStore Setup -Web Server

Oracle iStore is a JSP based application hence there is a

need of bouncing of Web Serverfor various occasions
Setting up defaulting rules in order management
Modifying text messages in oracle forms
Modifying lookups in oracle forms
Running Oracle Pricing Concurrent Programs, Building
sourcing rules
Adding new items to inventory as well as attribute
changes
Setting Site level profile options
Setting up discoverer reports
Applying Patches

iStore Customizations- Tips

If User Interface requirements are not fulfilled by seeded templates the JSP customizations will
be required.
The new JSPs will be created based on seeded JSPs which will be attached to seeded Display
Templates using Template Manager screen of iStore Administrative site
To reflect any changes in JSPs, Item Attributes, Prices etc. Web server will have to be bounced.
To view source code of class files used in JSPs developer needs to have following tools
Java Decompilers e.g.DJ Java Decompiler 3.9, Jcavaj , JSP editor like JDeveloper or even text
editor editplus is sufficient
To get information about JSP is getting displayed (which is not necessarily same as jsp name in
URL) while using iStore site, use following steps
Copy the hard coded texts from JSP page e.g. field label etc.
Login to Oracle Applications as Application Developer and navigate to message maintenance
screen
All hard codes labels/texts in iStore are store as Messages in Database with message code
starting from IBE%
Get the appropriate message code by querying messages screen
Login to UNIX and change directory to $COMMON_TOP/html
Use grep command to file given message code in iStore JSPs which willwill give list of all JSPs
containing given message code e.g.
grep -l "IBE_YOUR_PRICE_COL" ibe*.jsp

Important Tables
Views in iStore
Table/View Name

Purpose

IBE_DSP_ATTACHMENTS_V

Stores JSP names attached to

various templates

IBE_CT_IMEDIA_SEARCH

Product Search

IBE_SECTION_SEARCH

iStore Section information

IBE_DSP_SECTION_ITEMS

Sections and Associated Items

IBE_MSITE_INFORMATION

iStore Site Information

ASO_QUOTE_HEADERS_ALL

iStore Order Header

ASO_QUOTE_LINES_ALL

iStore Order Lines

ASO_SHIPMENTS

iStore Order Shipment information

FND_NEW_MESSAGES

All iStore hardcode messages

Q&A
Q&A