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How to Conduct

and Prepare a
Competitive
Analysis
1

feasibility study...prepared
by:Mohammad Marwan Al
ashi(section2-3)

WHAT TO EXPECT
An in-depth investigation and analysis of your
competition is one of the most important
components of a comprehensive market
analysis. A competitive analysis allows you to
assess your competitor's strengths and
weaknesses in your marketplace and
implement effective strategies to improve your
competitive advantage. This Business Builder
will take you through a step-by-step process of
competitive analysis, helping you to identify
your competition, determine and weigh their
attributes, assess their strengths and
weaknesses, and uncover their objectives and
strategies in your market segment.
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feasibility study...prepared
by:Mohammad Marwan Al
ashi(section2-3)

What Types of
Organizations Should I
Consider as Competitors?

Any business marketing a product similar


to, or as a substitute for, your own
product in the same geographic area is a
direct competitor. Firms offering dissimilar
or substitute products in relation to your
product or service are considered indirect
competitors. Indirect competition would
exist between the manufacturer of butter
and a manufacturer of margarine selling
to the same customers.
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feasibility study...prepared
by:Mohammad Marwan Al
ashi(section2-3)

Why is a Comprehensive
Competitive Analysis an
Important Part of a Marketing
?Plan
To achieve and maintain a competitive
advantage in reaching and selling to your
target market, you must possess a thorough
knowledge of your1 of 17competition. An indepth competitive analysis will provide you
with the following:
1.An understanding of how your existing and
potential customers rate the competition.
2.A positive identification of your competitor's
strengths and weaknesses.
3.A mechanism to develop effective competitive
strategies in your target market.
4

feasibility study...prepared
by:Mohammad Marwan Al
ashi(section2-3)

Do I Need to Analyze All of


My Competitors?
There are several markets where it is
relatively easy to name every competitor.
These are concentrated markets where
only a handful of competitors exist. If this
is the scenario for your product or
service, you will need to develop an
analysis for each competitor. The steel
industry and automobile industry are
examples of these types of markets.
5

feasibility study...prepared
by:Mohammad Marwan Al
ashi(section2-3)

Do I Need to Analyze All of


My Competitors?
If you are selling in a market with many
competitors, your job of analyzing the
competition becomes a little more difficult. Since
it is unrealistic to collect and maintain
information on dozens of competitors , you will
be able to save yourself valuable time, without
sacrificing the integrity of your competitive
analysis, by using the old 80/20 rule. In
fragmented markets with many competitors, it is
most probable that 80%of the total market
revenues are accounted for by 20% of the
competition.It's the 20% you would examine
most closely.
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feasibility study...prepared
by:Mohammad Marwan Al
ashi(section2-3)

CONDUCTING AND
PREPARING YOUR
COMPETITIVEANALYSIS
1.
2.
3.
4.

Conduct Research
Gather Competitive Information
Analyze Competitive Information
Determine Your Own Competitive
Position

feasibility study...prepared
by:Mohammad Marwan Al
ashi(section2-3)

Conduct
Research
Professional marketing
research, such as focus

groups and questionnaires, can provide you with


valuable information about your competition.
While a marketing research firm can save you
time and legwork, it can be quite expensive and
simply not a possibility for new and growing
businesses. Much of the information you need in
order to profile your competitors is readily
available to all business owners. As your business
grows and expands, you should consider
supplementing your own research efforts with
some formal research conducted for you by an
outside firm. Before you begin seeking out the
sources listed below, keep in mind that you need
to obtain answers to the following questions:

feasibility study...prepared
by:Mohammad Marwan Al
ashi(section2-3)

Conduct Research

Who are my top three competitors?


On what basis am I able to compete?
What is the range of products and services they offer?
Are their products or services aimed at satisfying similar target
markets?
Are my competitors profitable?
Are they expanding? Scaling down?
How long have they been in business?
What are their positive attributes in the eyes of customers?
What are their negative attributes in the eyes of customers?
How do current customers view us compared to the competition?
How can I distinguish my company from my competitors?
Do they have a competitive advantage; if so, what is it?
What is their marketing strategy?
What is their promotional strategy?
What are their pricing structures?
feasibility study...prepared
by:Mohammad Marwan Al
ashi(section2-3)

Gather Competitive
Information
Secondary sources of information are recommended as an
excellent starting point for developing a competitive and
industry analysis . Secondary sources include information
developed for a specific purpose but subsequently made
available for public access and thus alternative uses. For
example, books are secondary sources of information as are
articles published in journals. Marketing reports offered for
sale to the4 of 17general public also are considered
secondary sources. Although, they have been created for a
purpose other than your current need, they are still excellent
sources of information and data. With the ever increasing
speed of document identification and retrieval through
electronic means , secondary sources are not only an
inexpensive source of information but are readily available
soon after publication. Sources of information include:
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feasibility study...prepared
by:Mohammad Marwan Al
ashi(section2-3)

Gather Competitive
Information

11

Advertising
Sales Brochures
Newspaper and Magazine Articles
Reference Books and Databases
Annual Reports
Your Sales Force
Other Employees
Trade Associations
Direct Observation
feasibility study...prepared
by:Mohammad Marwan Al
ashi(section2-3)

Analyze Competitive
Information
Once you've gathered all of the
competitive data you have been able
to locate, it's analysis time. You
should analyze to determine product
information, market share, marketing
strategies , and to identify your
competition's strengths and
weaknesses.
12

feasibility study...prepared
by:Mohammad Marwan Al
ashi(section2-3)

Product Evaluation
You should know from your sales staff
and customer feedback what product
features and benefits are most
important to your customers and
potential customers. A product's or
service's competitive position is
largely determined by how well it is
differentiated from its competition
and by its price.
13

feasibility study...prepared
by:Mohammad Marwan Al
ashi(section2-3)

Product Evaluation
Other factors you may want to
evaluate include:
1.Quality
2.Durability/Maintenance
3.Image/Design/Perceived Value
4.Social Image/(politically correct)

14

feasibility study...prepared
by:Mohammad Marwan Al
ashi(section2-3)

Competitive Objectives and


Strategies

For each competitor in your analysis,


you should try to identify what:

their market objectives are and determine what


types of strategies they are using to achieve
them. Are your competitors trying:
1.To maintain or increase market share?
2.To maximize short-term or long-term profits?
3.To introduce technologically improved products
into your market?
4.To establish themselves as the market leaders?
5.To protect their market share under attack by
strong competition?
6.To develop new markets for existing products?
15

feasibility study...prepared
by:Mohammad Marwan Al
ashi(section2-3)

Identify the Competitions


Strengths and Weaknesses
In order to develop effective competitive
strategies, you need to make a realistic
assessment of your competitors'
strengths and weaknesses, as viewed by
the market. You need to ask yourself
what each of your competitors do very
well, better than your own company?
Then, ask yourself in what areas are each
of your competitors weak. Construct a
simple chart. The copier company's
might appear like this:
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feasibility study...prepared
by:Mohammad Marwan Al
ashi(section2-3)

Determine Your
Competitive Position in the
Marketplace

By now it should be fairly clear to you


if you are a: market leader, one of
several followers, or new to your
market place. Once you have
identified and analyzed your
competition, and understand your
competitive position, you are ready
to do the following:
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feasibility study...prepared
by:Mohammad Marwan Al
ashi(section2-3)

CONTINUE : Determine Your


Competitive Position in the
Marketplace
Identify and discuss key areas of competitive

advantage and disadvantage. Review the


competitive environment for your product or
service. Comment on both similar and substitute
products or services.
Summarize the major problems and opportunities
facing your firm which may require action. Issues
which should be considered include types of
market penetration, distribution coverage, product
line needs, price revisions and/or cost reductions.
Integrate your analysis of the competition with
demographic analysis of your market to develop
and implement a marketing strategy that will
strengthen your market position.
18

feasibility study...prepared
by:Mohammad Marwan Al
ashi(section2-3)

A FINAL WORD
Schedule a competitive analysis on a regular basis, as
you do for inventory and other business functions.
Depending on what market you're operating in it
could be every two months or once a year. Consider
employing a college student for the summer or create
student internship positions to fulfill the task. You
must remember that your competitive research and
analysis is never finished. This is on-going, rather
than a one-time process. Your competition can
change quickly, new players can emerge tomorrow,
the economy may upswing or downswing at any
moment. It's only when you clearly understand your
competition that you can evaluate your own market
position. Only then can you exploit their weaknesses
to your competitive advantage and seek to improve
your own marketing efforts.
19

feasibility study...prepared
by:Mohammad Marwan Al
ashi(section2-3)

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