The 3 aspects of

Network Performance
Management
www.opmanager.
com
ManageEngine
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Agenda
Network Management Vs Network
monitoring
Why network performance management?
What affects the network performance?
The 3 aspects of network performance
management and how to manage them?
Where to start?
Q & A session

Network management Vs. monitoring

Monitoring helps you benchmark
the performance.
If not managed properly, the outcome will be
constant

You optimize the performance by

managing
Network Management: Planning, Designing, Provisioning, Operating,
Administrating and Maintaining the network infrastructure
Network Monitoring: Measures availability and performance of network
infrastructure & reacts to operational faults

Images courtesy 123rf.com

Network management Vs. monitoring

Network monitoring is a subset of Network Management

Network performance:
Monitoring helps you gauge
Management helps you progress
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Why?
Virtualization of servers, desktops &
storage
Managing VLANs and IP addresses
Bandwidth constraints
Managing devices meant for virtualization purpose
Question: "With respect to server virtualization, which of the following is your
organization's biggest technical challenge?: (Jon Oltsik in NetworkWorld)
33%: Adds, moves, and changes in the network
27%: Provisioning/configuring VLANs
20%: Managing virtual switches
13%: Managing increasing network traffic
7%: Managing an increasing number of physical devices
Ref: http://www.networkworld.com/community/blog/server-virtualization-complicates-network-man

Why?
VoIP/ Unified communications
Bandwidth constraints

Proliferation of branch offices and

datacenters
WAN connectivity and bandwidth management

Increasing adoption of Cloud (Public/

Private) and Hosted apps
Performance hiccups are directly pointed to network

What affects the network performance?

Device/ Link availability

Latency or delay
Packet Loss and Retransmissions
Errors and Discards
Device starving for resources
Bandwidth/ Traffic
Configuration changes

Device

Link

Traffic
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Components and Key aspects

Device
Availability
Overburdened device or Resource deficiency
Configuration change

Link/ Interface

Availability
Packet Loss/ Retransmission
Errors/ Discards
Latency
Jitter, MOS for VoIP Infrastructure

Traffic Utilization
Unwarranted use or Resource shortage

The 3 aspects

Network Performance Management

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Few good practices, tips and tricks

Device Resource constraints

Upgrade or share the load

Check the resource usage trend on a routine basis
Have standby mechanism in place, if it is a critical device
Replace legacy device when you have some budget
Use SNMP TRAP and Syslog processing tools

Device Change & Configuration Management

Do not share root password with every team member

Backup configuration before initiating a change
Automate change detection and configuration backup (Most Preferred)
Ensure the startup and running configurations are in sync always
Enforce change management workflow
Use templates to push configuration to multiple devices

Images courtesy Cisco.com

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Few good practices, tips and tricks

Link/ Interface health hiccups
Measure path-wise Round-Trip-Time (RTT) and spot which Hop
induced maximum latency
Avoid interfaces with too many errors and discards
Use packet sniffing to analyze high Packet Loss and
Retransmission situation
Use redundant paths for high availability

Images courtesy Cisco.com

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Few good practices, tips and tricks

High utilization of traffic
Implement QoS policies to avoid congestion and prioritize the
business traffic and bandwidth hungry apps
Regularize traffic usage by using Bandwidth throttling and capping
(If possible)

Schedule bulk traffic operations during off peak hours such as siteto-site backup operations
Blacklist certain websites or provide least precedence to nonbusiness traffic
If you are Cisco shop leverage monitoring and management
technologies such as NetFlow traffic analysis, NBAR, IP SLA,
CBQoS
If your devices support sFlow, J-Flow or IP FIX start leveraging
them to analyze the traffic usage

Images courtesy Cisco.com

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Network Performance Management

Using
ManageEngine OpManager

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Network Performance Monitoring

Device/ Interface availability and health monitoring

Supports over 500 network infrastructure devices
Start monitoring them right away
Device/ Interface templates: Includes various parameters to gauge
device/ interface health & performance
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Network Performance Monitoring

Device availability and

health monitoring
A sample screenshot

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Network Performance Monitoring

Link/ Interface
availability & health
monitoring
A sample screenshot

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Network Performance Monitoring

Link Latency, Jitter and MOS monitoring

OpManager uses Cisco IP SLA
A sample screenshot from WAN RTT and VoIP monitoring
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Bandwidth monitoring and Traffic Analysis

OpManager NetFlow Plug-in:

Flow based traffic analysis Provides you

Traffic IN and OUT

Applications-wise traffic used
Source and Destination-wise bandwidth consumed
Top conversations IN and OUT
DSCP and ToS Values
Cisco Shops can leverage CBQoS and NBAR as well.
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Network configuration management

OpManager NCM plug-in:

Automates change and configuration management
Enforces change management workflow
Push configuration to multiple devices using templates
Ensure compliance at each configuration updates
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Where to start?

For managing an active network A good

start is always to begin monitoring
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Tons of features not talked about

ManageEngine OpManager is comprehensive,

easy-to-use network monitoring & management
software.
For free trial visit www.opmanager.com
For product demos Mail us at eval@manageengine.com
Call at +1 888 720 9500

Automatic network discovery

Layer 2/ Layer 3 Network Mapping
Custom Maps
Server Monitoring (Windows/ Linux/
UNIX flavor OSes)
ESX VMware Monitoring
MS Exchange, SQL and Active
Directory Monitoring
Service Monitoring, Process and
File/ Folder monitoring
Website monitoring
Processing SNMP TRAPs, Syslogs
& Event Log
Monitors any ping-able and SNMP
enabled device
Alerts through Email, SMS,
TitterDM, RSS Feeds
Smartphone GUI
Customizable Dashboards &
more
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About ManageEngine
ManageEngine is the only IT Management vendor focused on bringing a
complete IT Management portfolio to the mid-sized enterprise.

Trusted by over 50,000 customers including 3 out of every 5 Fortune 500

companies.
More at www.manageengine.com
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Summary
Network Monitoring and Network Management What makes
the difference?
Why Network Performance Management? Server
Virtualization, Cloud Infrastructure, VoIP and Unified
Communication adoptions
Aspects which affects the Network Performance and
components
3 Network performance management aspects and how to
manage them
Monitor: Availability and Performance monitoring of
devices, links and traffic and Fault Management
Analyze: Fault Analysis, Traffic Analysis and Remediation
options
Remediate: Network Change and Configuration
Management , HW and software upgrades
Network performance management with ManageEngine
About ManageEngine and its various IT management
OpManager
products
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Questions?

Thank you
opmanager-marketing@ManageEngine.com