Electronic Commerce

Education and Information

Outline

E-Commerce in India
Human Skills Required for EC
Country Issues
Government Initiatives
Conclusion

E-Commerce in India
INDIA - GROWTH OF E-COMMERCE
Year
Total E-Commerce Transactions
(in Million $)
1998-99
31.138
1999-00
103.848
2000-01*
489.154
2001-02*
1595.066
2002-03*
4253.509
2003-04*
8507.018
* Projections (Ref: Nasscom-McKinsey study)
3

E-Commerce in India
INDIA - GROWTH OF INTERNET
Date Internet Connections Users
(in million)
(in Million)
Aug 15,1995 0.002
0.01
Mar 31,1996 0.050
0.25
Mar 31,1997 0.090
0.45
Mar 31,1998 0.140
0.70
Mar 31,1999 0.280
1.40
Mar 31, 2000 0.900
2.80
Dec 31, 2000 1.800
5.50
4

E-Commerce in India
Population

1012 Million

As

of December 2000, there was a PC base of 5 million

PCs.

More

than 120 private ISP's operational by March

31, 2001

More

than 86 percent of top 100 corporate (who

responded to the survey conducted in January 2001)
have endorsed the Internet and electronic commerce
as being an integral part of their corporate strategic
framework for next year
5

E-Commerce in India
The

Internet and E-Commerce industry employs

approximately 82000 people( ref: Industry
association study 1999) which include
Web Developer, Web Designers, System Analysts,
ISP Infrastructure Providers, Marketing Staff, ESoftware professionals etc.,
It is projected that by March 2003, the Internet and
E-Commerce industry would employ over 3,00,000
people.
6

E-Commerce in India
As per NASSCOMs HRD survey, there
were 3,40,000 software professionals
employed in the country as on 31st
March 2000
By 2008 we would require 2.2 Million IT
professionals 1.1 Million in the hard
core IT sector and another 1.1
Million for the IT enabled services.
7

E-Commerce in India
Supply of manpower
There are 1270 colleges (776 colleges awarding
degrees in Engineering and Technology and 494
colleges awarding MCA as on 04.05.2000) in the
country with a total intake of 2,05,153(1999-2000).
1032 (81.25%) of them offer IT courses with an
intake of 66,214 (32.17%).

Country Issues
Telecommunication

Infrastructure

Bandwidth
PC

penetration/Internet penetration
Legal Framework
PKI
Electronic delivery of public services
Payment gateways
Education and awareness
9

Human skills required for EC

Developing Electronic Commerce solutions

successfully across the Organisation means
building reliable, scalable systems for
security,
E-Commerce payments,
supply-chain management,
sales force, data warehousing, customer
relations
integrating all of this with existing back-end
operations.
10

Human skills required for EC

It's not just about E-commerce;
It's about redefining business models,
Reinventing business processes,
Changing corporate cultures, and
Raising relationships with customers and
suppliers to unprecedented levels of
intimacy
11

Human skills required for EC

Internet-enabled Electronic Commerce:
Web site development
Web Server technologies
Security
Integration with existing applications
and processes
12

Human skills required for EC

Information Technology for Integrated
Electronic Commerce:
LAN/WAN infrastructure planning
implementation Internet/Intranet Electronic
Commerce solutions

13

Human skills required for EC

Security:
Security issues for buying and selling
over the Internet and approaches for
business

14

Education and Awareness on

EC
Private

Institutes

Online

education through web

Government

Institutes/Colleges

Conferences/Exhibitions
15

Government Initiatives

Indian Government constituted National Task

Force on IT & SD

Institutional setup
EC Council of India
India EDIFACT Committee
Technical Assessment Group

HRD Group constituted

16

Government Initiatives
Message Development

Customs

Ports

Airports

Finance

Private sector
EDIFACT

standards

Groups for

standards declared as national

17

Government Initiatives
On

going awareness programs

Legal backup to EC/EDI documents
Process re-engineering committees
Sectoral implementation committees
Establishment of Article Numbering & Bar
Coding Institution

18

Government Initiatives
Indian

Institute of Foreign Trade(IIFT),

Federation of Indian Export Organisation
(FIEO), All India Management Association
(AIMA), National Informatics Centre (NIC)
nominated for creating education and
awareness

Courses

for various level of management were

structured
19

Government Initiatives
Financial

assistance given for setting up

Electronic Commerce laboratories

AICTE

recommended to include Electronic

Commerce as an essential part of every
technical and management program

20

Government Initiatives
Conference

and Exhibition on EC is organized

on regular basis

Session

on EC for CEOs of top Indian

companies is organized during every
conference

21

Government Initiatives
Launch

of Auto EC Pilot project

Pilot

EC projects for healthcare and other

sectors

22

Government Initiatives
Internet
Web

based EC

based application

Internetworking

of VANs

23

Government Initiatives
Industry leaders in sectors like
Pharmaceuticals, Chemicals, Gems &
Jewelry, textiles, Trading etc., are
encouraged to start pilot EC projects.
Ministry of Commerce to provide
support for all pilot EC projects.
24

Government Initiatives
All Trade bodies like CII,
ASSOCHAM, FICCI etc.., encouraged
to start Awareness and Education
programs on EC/EDI for their
members for which services of AIMA,
NIC, IIFT and FIEO could be availed.

25

Conclusions
Education and information on EC has a very
vital role to play specially in the developing
countries where most of the players are in SME
sector. Two main challenges before us are to
provide the required numbers and improve
quality to raise productivity and moving up the
value chain.

26

Conclusions
Governments jointly with private sector need to
take adequate measures for the promotion and
propagation of EC to make trade and industry
competitive in the global trade.

27