Concepts of US Staffing

Human Resources
What is Recruitment?

Recruitment is the process of finding and

attracting capable applicants for employment.
In other words recruitment is about finding the
right talent, for the right job at the right time.
What is US Staffing?

US Staffing is a Talent Acquisition Industry which

brings together HR Departments of the Clients,
the VMS and the managers of staffing companies
to hire the best talent for the vacant jobs in
shortest possible time.
Key Participants in US Staffing

Following are the people who play major role in

US Staffing industry.
Client
Account Manager or Delivery Manager
(Onshore Coordinators of Staffing Agency)
Candidate
VMS
We, the Recruiters !!!
Some Key Facts about US Staffing

After the great recession of 2009, US Staffing industry has

created more jobs than any other industry.
This happened because staffing and recruiting industry is more
resilient to any other industry when it comes to economic
expansions and contractions.
The other main reason why staffing business is ever so
expanding is because of exponential rise in demand of
contractual workers.
The average tenure of an employee within staffing and recruiting
industry is around about 24-36 months which is 35 to 40% higher
than the average tenure of an employee within any other sector.
The above statistics are just few pointers which indicate what is
in store for people who are willing to make a career in this
industry.
Qualities of a Good Recruiter

Influencing and negotiating

Persistence
Willingness to Excel and Achieve
Judgment and Decision Making
Coachablity and Openness to Feedback
Day - Day Activity of a Recruiter

Picking up the Job (Requirement)

Identifying the Candidates through various job portals and
job engines.
Calling Prospective Candidates
Screening them as per the Requirement
Reserving the best match candidates to the given job, and
sending them Right to Represent (RTR).
Once RTR is received, preparing the submission of the
resume (formatting, preparing summaries).
Submitting the resume to the a/c manager.
 US Rendezvous

In this section we will be introduced to following

aspects of United States of America
Demographics
Culture
Geography
Work Visa and Permits
Map for US
Some Facts about US

It is commonly known as US, United States, America or

States.
It is the worlds economy with a GDP of $15.11 trillion with
per capita income being six highest.
With a diverse population ethnicity, most of the residents
are Native American, Europeans, Asians and Caucasians.
Some of the global industry giants have their headquarters
in this country like Apple, Microsoft, Johnson & Johnson,
UPS, Google, Facebook, Boeing, Colt etc to name a few.
It is the home to several well known federal agencies in
the world like the FBI, NASA, White House, UN, World Bank
etc.
Major Cities of US

New York City, NY

Dallas, TX
Los Angeles, CA
Houston, TX
Washington, D.C
Princeton,NJ
Boston, MA
Chicago, IL
Richmond, VA
Las Vegas, NV
Political Division and Time Zones

US is divided politically into following zones

East, West, North, South, Mid-East and Mid West.
Due to its huge land area, US is divided into given
time zones EST, CST, MST and PST.
In terms of time difference, EST is 1 hour ahead of
CST, 2 hours ahead of MST and 3 hours ahead of
PST.
For example Atlanta, GA (EST) will be 1 hour
ahead of Dallas, TX (CST), 2 hours ahead of
Denver, CO (MST) and 3 hours ahead of Los
Angeles, CA (PST).
Day Light Saving

The concept of Daylight Saving Time is the

practice of advancing of clocks so that evenings
have more daylight and mornings have less. In
this, typically clocks are adjusted one hour
forward at the start of spring and are adjusted
one hour backwards near the start of autumn.
Normally in US, the daylight saving is applied or
starts at the last week of February and ends at
the end of last week of October following
Halloweens day.
Major Holidays of US

New Years Day

Presidents Day
Memorial Day
Independence Day
Labor Day
Veterans Day
Thanksgiving Day
Christmas
Work Visa and Permits

Visa is an entry clearence certificate that is

placed in a travel or passport document, which
gives us permission to enter into an applied
country.
In US, there are two categories of Visa which
exist.
Immigrant Visa
Non Immigrant Visa
Types of Visa

Immigrant Visa - It is for those people who intend

to live permanently in US
Types of Immigrant Visa
Green Card (GC) An official document issued
by US Government to alliance allowing them to
work permanently in US.
Permanent Resident An allocation of
residency to the incoming immigrants done on
the random basis other than the Green Card
allocation.
Types of Visa (contd.)

Non Immigrant Visa This Visa is given to those immigrants

whose permanent residence is outside US, however they wish to
stay in US on a temporary basis for a certain purpose tourism,
medical treatment, business, temporary work or study.
Types of Non Immigrant Visa
H1B It is a work permit under US immigration in which
people can enter in US for three years if they work in a
specialized field and their employers cannot fill the position
locally. It is initially granted for a period of three years and
can be extended up to a period of another years, hence the
H1B visa is valid up to a duration of six years.
The programmers and other technically skilled people
especially related to Computers is enter US under this Visa
Category.
Types of Visa (contd.)

H4 It is granted to the dependents of immigrants

who are on H1B work permit. People on this category
are not allowed to work in US.
J1 Basically provided for someone from home
country to US for training which should be useful for
home country.
L1 / L2 Intra Company Transfer / Dependent Visa L1
is a Non Immigrant Visa which allows companies
operating both in US and abroad to transfer certain
class of employees from its foreign operations to US
operations for a period of maximum up to seven years.
The employee must have worked for a subsidiary or
parent company of our US company for at least a
period of one year out of last three years.
`
Types of Visa (contd.)

EAD Employment Authorization Document

An Employment Authorization Document
(EAD) is work permit that authorizes an
immigrant to work in US for a period of time,
usually one year.
There are two categories of EAD available :
I485 EAD (Green Card EAD)
OPT EAD
Types of Visa (contd.)

Border Visas As US shares its borders with two

different countries, Canada and Mexico, there are
two work permits which allows people from these
countries to work within US.
TN 1 Visa (Canada)
TN 2 Visa (Mexico)
US Recruitment Process
Contents

In the following slides we will study

What is the recruitment process in US Staffing
How to understand the requirement
How to make a search string and search for resume?
Boolean Search Strings
Tax Terms
W2 Contract
W2 Salaried
1099
C2C or Corp to Corp
The Concept of Per Diem
How to screen a candidate while speaking to him over the
phone?
Establishing Rapport and Negotiating with the Candidate.
Closing the Candidate for a particular requirement
Red Flags while screening the candidate.
Job Boards and ATS (Applicant Tracking System)
Steps in Recruiting Life Cycle

Client
Account Manager
Assignment of Requirement to recruiter
Requirement Understanding
Formulating Search String (Keywords, Boolean Search)
Calling up candidates
Getting updated resume
Checking the Quality of Resume and Matching it to the Requirement
Format the Resume and Submitting the resume to Account Manager
Account Manager consults the candidate for further clarifications, if
required.
Resume is submitted to the client.
Client provides feedback / interview request.
Recruiter arranges the interview and confirms it with the client.
Closure.
Requirement Understanding

To understand the requirement is the key to find the right

talent for the right job at the right time.
When looking at the requirement, the recruiter should look
for following skills and attributes.
Location.
Duration
Rate
Primary and Secondary Skills
Start Date and End Date of Assignment
Job Description
Roles and Responsibilities
Client
Searching Resume

When Searching for Resume, the recruiter must

use either of the following methods to locate a
resume.
Keyword Search In this method, the recruiter
looks for a particular resume through Job Title,
Position Name or Specific Skill or Function in a
Job Board (Monster, Dice, Career Builder). This
method is useful particularly for any functional
position and low level jobs (Technician,
Business Analyst and Project Managers etc.)
Boolean Search
Boolean Search

Boolean searches allow you to combine words and phrases using the
words AND, OR AND NOT (otherwise known as Boolean operators) to
limit, widen, or define your search. Most Internet search engines and
Web directories default to these Boolean search parameters anyway, but
a good Web searcher should know how to use basic Boolean operators.
Examples
Using AND Operator, search results are narrowed, as explained below
(Portland) AND (Oregon)
Using OR Operator, search results are broadened, as explained
below
(Dog) OR (Wolf).
Using NOT Operator, search results are narrowed, as explained
below
(Manager) NOT (Program)
Some more Boolean Search

(TECHNICIAN ) AND (RF ) AND (TES OR TESTING

OR SCRIPTING) Within 75 miles of 92101.
(MANAGER ) AND (ANALYSIS OR ANALYST OR
ANALYTICS ) AND(DATA ) Within 75 miles of 92101
, BUT NOT = (PROJECT OR PROGRAM ).
(TECHNICIAN) AND ("TIER 1" OR "TIER I") AND
("MS OFFICE SUITE" OR MS-OUTLOOK) WITHIN 75
MILES OF 92101.
(RF ) AND (DESIGN OR FABRICATE ) AND(MOBILE
OR WIRELESS ) Within 75 miles of 92101
 Boolean Search on Google to find the
Resume
Boolean Search can be applied on Google to find the
resumes too. As we know that people make their
personal profiles and also post resumes on Internet
in large numbers, it is always a good idea to check
Google for recruiting purposes too.
The Syntax for finding a resume on Google is
(intitle: Resume OR inURL: Resume OR intitle: CV or inURL:
CV) AND ( Manager OR Supervisor) AND (Test OR Testing
OR Test Case OR Test Plans) jobs samples sample
resume Resume writers (CA OR California)
(intitle: Resume OR inURL: Resume OR intitle: CV or inURL:
CV) AND ( Mobile OR Wireless AND Chips OR
Semiconductors) AND (Test OR Testing OR Test Case OR
Test Plans) jobs samples sample resume Resume
writers (CA OR California)
Tax Terms

There are three tax terms which are prescribed in US

Recruitment.
W2
1099
C2C (Corp to Corp).

W2 When a person is paid in form of W2, the employer

automatically withholds a part of his pay and pays all the
necessary taxes on his own as per the required norms of
Federal Government. These Taxes include Federal Income
Tax, State Income Tax, Social Security and Medicare Tax. It is
further classified in two parts
W2 Salaried
W2 Hourly
Tax Terms

W2 Salaried In this the employer pays the candidate

on a daily rate basis. This means that the consultant will
be billed on 800 hours instead of 880 hours on a
monthly basis. The candidate is normally paid benefits
(Medical Insurance, Paid Time Off, National Holidays and
401K Contribution). The candidate is not qualified for
overtime in this type of payroll.
W2 Hourly In this, the employer pays the on an hourly
basis. This means that the candidate will be billed for full
880 hours (8 hours a day * 5 days a week * 22 days a
month). There are no benefits or minimal benefits
provided with this type of payroll. The candidate is
eligible for overtime.
Tax Terms

1099 When a person is paid in 1099 payrolls, all money

earned by the candidate is paid on an untaxed basis. It is
then the responsibility of the candidate to file and pay the
appropriate taxes.
C2C or Corp to Corp In this a sub vendor to your staffing
company does a 1099 type of contract and then pays to
his consultant on W2 Payrolls.
To do a 1099 or C2C contract, a subvendor or the self
contractor needs to have following insurances.
General Liability Amount of $1 million (Mandatory,
Always ask the candidate or vendor when dealing a
1099 or C2C case).
Errors and Omissions
Workermens Compensation
Per Diem

Per Diem is basically an allowance given to candidate in case

the candidate is relocating from his home location to the
client site to work for an assignment. For Per Diem to be
applicable, following conditions must be fulfilled.
The candidate should own a house / should be renting a
house at his home location. (Proof of Ownership / Rent
Agreement will be asked at the time of paper work.)
Distance between the location should be 50 miles or more.
He should have enough expenses to maintain the two
houses.
Per Diem will be provided to the candidate for the first year
of the contract only. If the contract extends for more than
12 months, Per diem will be stopped after completion of
12th month.
Screening the Candidate Over the
Phone
Phone Screening the Candidate is the most critical step in
identifying and hiring the candidate for the a given requirement.
While hiring the candidate the recruiter generally follows following
steps.

Greets the Candidate on opening of the call.

Introduces himself and his staffing company.
Seeks the permission from candidate to speak about the
position.
Gives the Details about the position (Title, Location, Client,
Duration and nature of job ) and discusses the candidates
experience to qualify the resume for the assigned requirement.
Negotiate for Pay Rate / Salary Range and Summarizes the
details for the call to confirm the candidates interest
Closes the Call and Sends him a RTR (Right to Represent) mail
to reserve the candidate for the assigned position.
 Closing the Candidate for a particular
Requirement
After sourcing and screening the candidate, the
recruiter can go ahead and get the candidates
resume submitted to the client.
If the resume is short-listed depending on the clients
feedback, and client forwards an interview request,
the recruiter gets in touch with the candidate,
discusses the interview schedule with him.
If the candidate is appointed by the client, it then
adds up to a closure (Purchase Order or PO) in the
recruiters name.
Once the candidate officially starts his assignment, it
is regarded as a placement in recruiters name and
the recruiter is awarded incentive accordingly.
Red Flags While Screening the
Candidate
While Screening the Candidate, it is mandatory that certain
check points are ruled out in order to confirm that candidate
in all probability is a willing candidate and will join the job,
provided client offers it following the interview.
Commute
Pay Rate
Willingness to Join
Willing to Perform a Background Check and Credit Check
as per the clients requirement
An Ex Employee of the same client
Any Pending Interviews or Back-up Offers
Qualification and Experience are neither under or over
qualified
Job Boards used in US Recruitments

Job Boards are basically websites where job seeking

candidates post their resumes and Employers look for a
potential candidate who can be hired for their requirement.
There are various Job Boards available in market where
people from US post their resumes. Some of the Job Boards
are:-
Monster US
Dice.com
Careerbuilder.com
Hotjobs.com
Sologig.com
Netemps.com
Applicant Tracking System

There are some portals available in US Recruitment market

which source resumes from all major job boards and act as
a one stop solution to have large database of candidates for
various type of skill sets.
Some of the such major job portals are
Bullhorn
LinkedIn Recruiter
JobDiva.com
QCOM
JobDiva.com
Taleo.net
Thank You