Check one week trend Check Issue occurred at

Accessibility Trouble
Is the issue chronic. particular time period
Shooting No
Yes

Els Check for Alarm/

e HW fault.
Observed Configuration /
RRC Failure Failure ERAB Failure
physical Change.
Neighboring site
issue.
Check any
Identify UE CSFB MT call Trace Analysis change in volume
High Signaling Issue Failure due to identify the / user trend
RF coverage Admission
load S1 Failure to RAT Freq failure cause
Issue control
Check TAC Missing or code
Uplink RSSI boundary license
Issue. Reselection missing.
MP load
Check setting
control
hourly causing Ping-
Overload
trend with Pong.
and High traffic load
connected S1 Alarm
highload Check High failure High failure not
users. PDCCH correlate
PRB/PDCCH / specific to call specific to call
Reselection admissi RRC Connected alarm with setup reason setup reason
Settings. on failure
uses trend.
IRAT control trend
License Check for
resection High failure Failure
Limitation overshooting.
settings. at MOS Cause
Check scope
Over Code
for load
shooter
balancing
within carriers Identify IMSI Issue
or neighboring Authentication
Identify MME
cell. . Issue. having high
If RF shaping / Roaming user
failure
load balancing issue
not possible
implement Hi-
Cap settings.
Coordinate with Core Performance team for the
resolution
 Check one week trend Check Issue occurred at
Retainability Trouble
Is the issue chronic. particular time period
Shooting No
handover failure Yes
Ref to Mobility
Analysis Flow Check for Alarm/
ENB Abnormal Els
Chart HW fault.
Release e
Configuration /
S1 interface is initiated
physical Change.
lost or S1 bearer
Neighboring site
error indication
is received
MME issue.
Check any
change in volume
Check S1 Alarm Investigate Poor RF resulting in higher / user trend
correlate alarm drop. Verify RLF / HOF timer settings.
with failure trend Multi RRC reestablishment feature
UE Lost tuning.
Identify failure cause code for further
investigation.

High Uplink
IRAT, Over shooter
RSSI
IFHO, IFO Check hourly trend with connected users.
and IFLB
Settings.
Is during the sluggish No Is cell fall Check UL Power
Traffic the RSSI is under Parameters
high? Hi-Cap settings
category Yes
Yes
Check PRB/PDCCH / RRC Connected uses
trend.
Check the Power and UL Check for overshooting.
attenuation settings. Check scope for load balancing within
Check Neighboring Cell carriers or neighboring cell. .
RSSI. If RF shaping / load balancing not
If also high, Investigate to possible implement Hi-Cap settings.
confirm the probable
interference.
 Check one week trend Check Issue occurred at
Mobility Trouble
Is the issue chronic. particular time period
Shooting No

Check for Alarm/

HW fault.
Configuration /
physical Change.
Preparation
Execution Neighboring site
Failure
Failure issue.
Check any
change in volume
Identify the / user trend
HO Prep SR Non Identify the
relation having HO Prep SR Non
Zero relation having
the issue Zero
the issue

HO Prep SR Zero Target Cell having HO Exec SR Zero High UL RSSI at

Through out admission issue due to Through out Target Node.
24hrs resources limitation. 24hrs RACH RaR failure at
Overload protection target due to
limiting incoming HO in PCI Conflict access beyond cell
TAC wrongly
Target Cell causing range.
configured at the
TermPointToMME Preparation RACH failure due to
External cell
configuration difference in attempt to wrong poor RF.
relation(S1 HO).
the source and target cell and later
TermPoint to eNb
eNb. Execution failure.
Locked(X2 HO).
RACH RaR failure
Availability issue at the
at target due to
target eNb.
access beyond
Target Cell reserved for
cell range.
incoming HO.