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Documente Profesional
Documente Cultură
MANAGEMENT
(MGT 162)
CHAPTER 1: INTRODUCTION TO
MANAGEMENT
Learning Objectives
After completing this chapter, students
should be able to:
Define what management is
Identify and explain the basic managerial
functions
Understand the roles that managers play
Describe the three levels of managers in
terms of the skills that they need and the
activities in which they are involved
INTRODUCTION TO MANAGEMENT
DEFINITION OF MANAGEMENT
The process of administering and coordinating resources effectively,
efficiently, and in an effort to achieve the goals of the organization
(Lewis)
Provide careers
Organization also provide us with career opportunities. Some of
us work in banks, others in some other organizations. Those
organizations provide individuals a place to go for work & earn
salary every month
Cont'd
GOALS
MEASURING MANAGERIAL PERFORMANCE
Performance can be measured by looking at 2 criteria:
Performance efficiency (doing things right)
The ability to do the things right. An efficient manager is a manager
who can achieve outputs/ results as expected. Managers who are able
to utilize & minimize the cost of resources such as staff, finance,
equipment & raw materials
efficient. Some
(Efectiveness)
LEADS TO
make implementation
decision. E.g.: Marketing
Manager, H.R. Manager
Responsible
for a single
area of
activity. E.g.:
Finance
manager,
Marketing
manager
Responsible
for more
complex units
that include
many
functional
areas of
activity. E.g.:
Plant manager
MANAGEMENT SKILLS
There are 3 basic skills required by
managers:
RELATIVE SKILLS NEEDED FOR EFFECTIVE
PERFORMANCE AT DIFFERENT LEVELS OF
MANAGEMENT
H T C
H C
T
C
H T