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Agenda
1. Approach
2. Industry overview
3. Sector analysis
4. Strategic options
5. Selected strategy
6. Next steps
Phase 2 Review of Strategic Phase 3 Detailed analysis and Phase 4 Final Deliverables and
Phase 1 Strategy Validation
Options strategy formulation Board presentation
Purpose Bring Client X management up to Analysis of 3 strategic options Detailed analysis and formulation Define strategic initiatives and
same level of understanding of available to Client X of Client Xs strategy based on finalise findings
global and regional hotel industry Supporting Client X management the review of strategic options
Discussion of: in deciding on strategic option
market s and segments that
present opportunities for growth
Agree on preliminary list of
countries for further work
Growth opportunities via
M&A/JV/Alliance
Output Minutes from workshop Minutes from workshop Minutes of workshop Final Board presentation
List of markets and segments Chosen strategy and strategic Chosen strategy for Client X summarising data supporting
selected as priority growth initiatives strategic initiatives
Agreed final form of deliverable
opportunities Agreed priority for next phase for Board
List of priority targets
Agreed priorities for next phase
Actions Discussion by Client X Board to Discussion by Client X Board to Confirmation of agreed strategy [Implementation]
agree 3-5 options for further agree option for further study in
study in Phase 2 Phase 3
Agreement of options with Agreement of option with Deloitte
Deloitte
Agenda
1. Approach
2. Industry overview
Market overview
Key considerations
3. Sector analysis
4. Strategic options
5. Selected strategy
6. Next steps
Brand
Mega-trends
Managed
on market conditions
Rarely Rarely
used used
Characteristics Organized on a region/country Organized on a functional basis- Organized by brand or grouping Businesses are self contained and
basisresources required to run most key functions reporting up of brandsmost key functional managed by holding company
business self-contained within through a centralized home office and geographic resources Portfolio companies usually have
geography structure required to run business are self substantially different propositions
Regions have profit-centre Standards tightly managed contained within brand grouping Companies often report directly to
responsibility throughout entire organization Standards within brand the holding company CEO and
Some admin/infrastructure Often have matrixed reporting organization tightly managed often separate from other holding
pushed down to local regions relationships to geographic and Brand grouping has profit-centre company properties
functional/brand leadership responsibility
Advantages Targeted focus on development Brand tightly managed and Each brand team has singular Minimal holding company attention
and execution in the local consistent throughout footprint focus and profit responsibilities required
marketplace Efficiencies drive lower costs Limits risk of any brand dilution or
through use of service centres, confusion in marketplace
common infrastructure, strategic Holding company has opportunity
sourcing, etc. to learn from portfolio company
Challenges Lack of brand standardization Dual reporting relationships can be Cross-brand sales or promotions Cross-brand sales or promotions
across geographies may dilute more difficult to manage are more difficult to coordinate or are more difficult (reservations,
brand value Central control of key functions implement (reservations, reward reward programs, etc.)
Missed opportunities to reduce may slow decision-making programs, etc.) Missed opportunities to reduce
costs through consolidation of Span of control at the executive Missed opportunities to reduce costs through consolidation of
functions and activities level is typically higher than costs through consolidation of functions and activities
regional models functions and activities
Examples
Middle East
and Africa
Potential in Location
A due to increase in
domestic travel
Europe
Latin America
North America
Note: Supply data is based on all global and regionally branded hotels, international visitor spend data is based on average trip spend excluding spend on transport to destination
Source: Lodging Econometrics; World Travel and Tourism Council; Deloitte Analysis
Industry Overview: Demand & Supply Intl Overnight and Dom. Trips
Location A leads Asia-Pacific with the largest number of both domestic and international trips
Benchmark
Note: International demand is determined by international overnight trips for 2007. Domestic trips are for 2007 and are defined as travel of 50 miles or more, each way, which includes an
overnight stay. *Due to rounding of decimal places, totals might not always correspond exactly to the sum.
Source: Euromonitor; World Travel and Tourism Council; Deloitte Research & Analysis. Domestic International
Benchmark
Data not
available
Note: International demand is determined by international overnight trips for 2007. Domestic trips are for 2007 and are defined as travel of 50 miles or more, each way, which includes an
overnight stay.
Source: Euromonitor; World Travel and Tourism Council; Deloitte Research & Analysis. Leisure Business
Hotel Room Supply per Trip by Branded (2006) vs Total Rooms (2007)
Rooms per Thousand Trips
Benchmark
US Branded
UK Branded
Branded Rooms
Source: Euromonitor; Mintel; Lodging Econometrics; World Travel and Tourism Council; Deloitte Research & Analysis. Total Rooms
Branded Rooms
Note: 1. Data used: International trips and branded rooms as at 2007; domestic trips estimated for 2007; total rooms as at 2006
Source: Euromonitor; Mintel; Lodging Econometrics; World Travel and Tourism Council; Deloitte Research & Analysis. Total Rooms
Branded Rooms
Note: 1. Data used as follows: International trips and domestic trips estimated for 2010; branded rooms as at 2007; total rooms as at 2006
Source: Euromonitor; Mintel; Lodging Econometrics; World Travel and Tourism Council; Deloitte Research & Analysis. Total Rooms
Branded Rooms
Note: 1. Data used: International trips and branded rooms as at 2007; domestic trips estimated for 2007; total rooms as at 2006
Source: Euromonitor; Mintel; Lodging Econometrics; World Travel and Tourism Council; Deloitte Research & Analysis. Total Rooms
Note: Supply figure for India does not include lower budget. Total Location D supply figure includes ryokans (Location Dese Inns)
Source: UN Estimates; National Statistics offices; Lodging Econometrics; Mintel; Deloitte Research & Analysis
Industry Overview: Demand & Supply Branded Rooms by Chain Dated 9 June 2008
Scale
The luxury segment accounts for c. 18% of total branded room capacity in Asia Pacific, which
compares to c. 3% and 4.5% in North America and Europe, respectively
Regions Countries
Note: Supply data is based on all global and regionally branded hotels only
Source: Lodging Econometrics; Deloitte Research & Analysis
$292k
5.6%
Source: 2007 Asia Hotel Valuation Index; Deloitte Research & Analysis
Number of brands 7 10 15 12 10
Dominant current
Franchise Franchise Managed Owned/Leased Managed
operating model
Dominant geographic
Americas Americas Americas EMEA Americas
position
Dominant market
Mid-market Budget Upscale Budget Upscale
segment
Dominant historical Initial growth through Initial growth through Initial organic growth and Several brands through Brand growth through
growth strategy acquisitions acquisitions acquisition of new segments acquisitions acquisition
Current growth strategy Managed and franchised Franchise Managed Owned/Managed Managed
System-wide number of
3,949 6,544 2,999 3,871 925
hotels
Pipeline as share of
40% 19% 24% 41% 44%
current supply
Dominant organisational
Regional Global/Functional Global/Functional Brand-centric Global/Functional
model
Financial Results
Note: 1 Due to information availability the figure is based upon the financial statements as at 2004 year end.
Source: Deloitte Research & Analysis
Number of brands 2 1 2 2 2
Dominant operating
Owned Owned Owned Owned Owned
model
Dominant geographic
Location A Location A Hong Kong Thailand India
position
Dominant market
Upper upscale Luxury Luxury Luxury Upper Upscale/Luxury
segment
Number of existing
52 21 9 22 102
hotels
Pipeline as a share of
100% 86% 9% 209% 88%
current supply
Number of brands 8 2 1 2 1 1
Dominant operating
Managed Owned Managed Owned Managed n/a1
model
Dominant geographic
Spain Location D APAC Location A Americas Indonesia
position
Dominant market
Mid-market/Upscale Upscale Luxury Budget Luxury Luxury
segment
Dominant current
Owned/Managed Managed Managed Owned/Managed Managed Owned
growth strategy
Number of existing
328 63 8 232 80 18
hotels
Pipeline as a share of
10% n/a1 160% 15% 152% n/a1
current supply
Financial Results and Key Performance Indicators (2007 unless otherwise stated)
Indicative
Financial Results
Total Revenue, $m 1,002* 558 582 211* 430* 1,583 607 253*
Market Cap, $m 8,341 1,635 2,095 696 1,873 3,700 1,946 3,800*
EV / EBITDA 23.6x 12.8x 19.3x 17.9x 14.7x 7.8x 14.1 No data available
RevPAR, $ 102* 215 316 178* 34** 65 No data available No data available
ADR, $ 146* 291 465 274* 48** 94 No data available No data available
Note: 1 Based on continuing operations, excluding special items; 2 Company operated; 3 Relevant data is not available for JAL, Raffles, and Four Seasons. * Figure is based on 2006
figures due to information availability. ** Jin Jiang figures are based upon their 3-Star brand. This provides a best estimate given the width of their offerings
Source: Company Data; Deloitte Research & Analysis
Agenda
1. Approach
2. Industry overview
Market overview
Key considerations
3. Sector analysis
4. Strategic options
5. Selected strategy
6. Next steps
Operational
Operational Portfolio
Portfolio Play
Play to your
Location
Location Growth
Growth Patterns Talent
Talent
Excellence
Excellence Approaches
Approaches Strengths
Strengths
Most significant driver of A critical driver in delivering Single segment approach Home comfort Many hospitality Global and regional
guest hotel choice financial return With the exception of Four With the exception of Four organisations have natural hospitality organisations
Very few people choose a hotel No value in delivering low Seasons, all luxury single Seasons, all the major global strengths invest significantly in their
brand and then choose a profitability on high occupancy segment operators have built and regional players have Iconic properties talent
location and ADR growth on the foundation of one expanded close to home before
Strong brand names One of most significant assets
Poor performance can destroy or two iconic properties significant global expansion
Deep heritage particularly since property
benefits of strong brand and This is reflected in the assets typically disposed
Returns first, brand fit percentage of property Strong cultural links
location Luxury brands At the heart of operational
second portfolios in their domestic Corporate owners
A key consideration for owners Almost all luxury brands have efficiency
Led to most development markets Access to capital
when selecting operators extended into resorts and At the heart of delivering the
approaches being more tactical Second stage expansion is
than strategic residences (both owned and branded experience
often in overseas regions with
Organisations will have their Number 1 core competency fractional) Successful organisations Becomes more significant the
strong brand or cultural
desired location lists but market Vital that have strong core Resort developments are recognition have developed ways of higher the segment
opportunity often overtakes operations to support future aimed at capturing the leisure harnessing these strengths Large, high quality talent pool
growth organic or acquisition market of their customers required to support growth
Organic growth focused on
In the past 2 years the Home advantage Increasingly in short supply and
locations where there is All successful operators have
capacity within a segment either CEO or COO with many incorporation of a residential Easier to support new hotels predicted to get more so
years operational experience element has been required to from a logistical perspective as Recruitment and retention
Can create tension between
often with same organisation make new builds financially can leverage current suppliers,
Brand and Development
and often starting from very low viable staff redeployment is easier
Led to most brands having Its not just about operational
level and management can maintain
significant range of quality and closer oversight role. There are
Need stable central system to training
locations Multi segment approach also obvious time zone
support growth to enable new Staff engagement is just as
Only strongest brands can Many organisations have a advantages.
properties to be transitioned important feeling emotionally
adopt more strategic approach luxury brand to deliver a halo Need to build critical scale of
into the organisational smoothly connected to the organisation
In the absence of property effect operations before adding
Create pool of expertise that Structured career development
asset value increases, new The core business is mid- additional strains of distant
management contracts are one can be exported to new market and the luxury brand operations
of the key sources of increasing properties to ensure rapid delivers an aspiration for these
adoption of standard processes It is likely that there is stronger
financial return guests brand awareness in countries
and procedures
Development pipeline now THE Few organisations have mid- closer to home and also easier
most important KPI for the tier resort brands to build this brand awareness in
major listed hotel operators weaker countries due to
cultural similarities
Agenda
1. Approach
2. Industry overview
3. Sector analysis
Region
Country
City
4. Strategic options
5. Selected strategy
6. Next steps
Summary
Demand drivers
Supply drivers
Historical performance
Investigate further?
67.3%
$136 $92
Agenda
1. Approach
2. Industry overview
3. Sector analysis
Region
Country
City
4. Strategic options
5. Selected strategy
6. Next steps
Quantification of key success factors Ranking of countries based on key success factors
The key success factors for Client X to be able to enter these countries The grouping has been determined by ranking the each country
have been identified as: from 1 to 11 based on the relative performance of the key drivers,
with 1 being the country with the best performance and 11 being
the country with the worst performance
Economic drivers
Supply drivers
Absolute metrics are included to show relative size of metric
Historical performance
Country Rank
Location A 1
Location B 2
Thailand 3
Location Y 4
Philippines 5
Location D 2.3% 8.3 3.2% 341 1% 216.5 4.6% 1,908 0.3 12.1k
Location A 13.3% 74.7 6.4% 1,196 10% 105.4 16.8% 361 0.2 1.0k
India 11.8% 5.0 6.7% 445 17% 22.4 10.4% n/a 0.1 0.1k
Singapore 5.5% 8.3 4.3% 906 11% 1.2 7.1% 230 1.5 6.8k
Location B 13.8% 2.9 8.8% 17 16% 1.5 8.5% 299 0.3 1.5k
Indonesia 12.3% 5.5 7.5% 226 7% 7.7 12.1% 100 0.1 1.2k
Maldives n/a 0.7 4.7% n/a n/a 0.01 0% n/a 1.4 n/a
Ranked
Note: 1. Excludes business spend as data unavailable
Source: See reference pack
India Low 207 32% 28% 30% n/a n/a 56% n/a n/a
Singapore Medium 141 22% 23% 21% 31% n/a 42% 384 10%
Location B High 96 35% n/a 30% n/a n/a n/a n/a n/a
Maldives Medium 4301 n/a n/a n/a n/a n/a n/a n/a n/a
Ranked
Note: 1. Maldives figures for RevPAR and RevPAR growth are based upon Luxury and Upper Upscale hotels only; 2. GOP Margin is Income Before Fixed Charges based upon capital city
figures with the following exceptions: Location A (Beijing, Hong Kong and Shanghai), India (Mumbai), Indonesia (Jakarta, Bali)
Source: See reference pack
Top 2
Location A High 4 2 74.7 5 1,1961 5 105.4 1 4 3
Middle 5
Location B High 5 1 2.9 1 17 2 1.5 5 7 6
Bottom 4
India Low n/a 4 5 4 445 1 22.4 3 1 1
Top 2
Location A 118 9 n/a 8 5 n/a 2 389 3
Middle 5
Location B 96 1 n/a 2 n/a n/a n/a n/a n/a
Bottom 4
India 207 3 1 1 n/a n/a 1 n/a n/a
Maldives 4301 n/a n/a n/a n/a n/a n/a n/a n/a
Note: 1. Percentage of income received by the 40% of households with middle bracket of income; 2. Location A figures for phase 2 focus on Mainland Location A
Source: UNICEF; Price Waterhouse Coopers; The Economic Intelligence Unit; Deloitte Research & Analysis
Private
Budget / Upscale /
Mid-/scale Luxury
Economy Upper Upscale
Location A
Hong Kong
India
Indonesia
Location D
Malaysia
$123 Philippines
Singapore
Location Y
Thailand
Location B
12.1%
Note: Location D Budget/Economy, Malaysia Upscale / Upper Upscale, and Philippines Upscale / Upper Upscale are all 2006-07 Percentage Change; Growth rates based on local currency data
Source: Smith Travel Research; Deloitte Research & Analysis
Budget / Upscale /
Mid-/scale Luxury
Economy Upper Upscale
Location A
Hong Kong
India
Indonesia
Location D
Malaysia
71.8% Philippines
Singapore
Location Y
Thailand
Location B
1.9%
Note: Location D Budget/Economy, Malaysia Upscale / Upper Upscale, and Philippines Upscale / Upper Upscale are all 2006-07 PP Change; Growth rates based on local currency data
Source: Smith Travel Research; Deloitte Research & Analysis
Business Environment and Travel and Tourism Prioritization Score Card (2007)
Rating (1 = low)
Note: 1. The business environment rankings model examines ten separate criteria or categories, covering the political environment, the macroeconomic environment, market opportunities,
policy towards free enterprise and competition, policy towards foreign investment, foreign trade and exchange controls, taxes, financing, the labour market and infrastructure.
Government prioritization examines the level of government consideration given to travel and tourism in comparison to other industries. 2. The effectiveness of marketing and
branding relates to that used to attract tourists into the country. In both cases, the scale is from 1 to 7; The Business Environment rating scale is from 1 to 10
Source: World Economic Forum: The Travel & Tourism Competitiveness Report 2008; Economic Intelligence Unit: Country Forecast February 2008; Deloitte Research & Analysis
Mid-Market/Upsc. Room Supply and Pipeline (2007-10) Change in Mid-Market/Upscale Room Supply
Percentage, Thousand Rooms Penetration (2007-09)
Rooms per Thousand International and Domestic Travellers
500 5,264
65,690
1,455
489
Note: Supply data is based on all global and regionally branded hotels only
Source: Lodging Econometrics; Deloitte Research & Analysis
$94
$61
65%
Mid-Market Upscale
Location A
Philippines
Location Y
Thailand
Note: Average indicators are based on weighted average and therefore skewed to towards the large Location A mid-market/upscale room numbers Location B
Growth rates based on local currency data; Location B is a combination of upscale and upper upscale KPIs
Source: HotelBenchmark; Lodging Econometrics; Deloitte Research & Analysis
2006
2005
Location Y
Location B
Average 2006: 77
Philippines
Locati
on A
Note: USD RevPAR 2005 and equivalent USD RevPAR 2006 assuming local currency growth
Source: HotelBenchmark; Deloitte Analysis
247.2k
250
245
240
Relative #
~1050 ~12 ~4 ~91 ~102
hotels:
Note: Estimates are based on a number of assumptions and should be seen as illustrative and not regarded or relied upon as a forecast by Deloitte of expected future market behaviour.
Actual outcome could be materially different to that shown
Source: World Travel & Tourism Council; Lodging Econometrics; Hotel Benchmark; Deloitte Research & Analysis
2006
Location Y
2005
Thailand
Location B
Philippines
Location A
Note: Construction costs exclude land costs; IBFC excludes ownership costs (rates, insurance, rent, interest, Annual Income before Fixed Charges per available room,
management fees, depreciation and taxes). Relative yield equals IBFC per key divided by construction costs per key expressed as a percentage of construction costs per Room
Source: Hotel Benchmark; Davis Langdon; Deloitte Research & Analysis
Except for the dent in 2003 Location Ys outbound tourism The domestic travel market The Location Z hotel market The evidence supports that the
which was caused by the market is growing at a dynamic has been growing at a rate of has been stable growing 3.2% outlook for the domestic hotel
outbreak of SARS, the rate of 10.4%, while 13% but is forecasted to slow with inflation at 3%. market is positive as GDP
Location Ytourism market is expenditure is growing at a down to 1.4%. Although the accommodation continues to grow along with
growing at a steady rate of even higher rate of 12% driven There was a dip when the supply is dominated by above PDI
4.2% and is forecasted to grow by the strong Location Z Won. Location Z Won strengthened, mid-market hotels, the budget Additionally a growing
at 4.5% in the near future. However, departure and which was balanced by an hotel sector has been growing number of people are
76% of all visitors come from expenditure growth is increase in international travel. at 17.6% rate for the past five eating out which will
nearby Asian countries such forecasted to slow to 4.4%. years. support hotels F&B
Domestic travel spend
as Location D (37%), Location Asian countries such as increased even when the Luxury/upper upscale hotels proposition.
A (14%) and Location C (5%) Location A, Location B, number of travellers decreased with more than 200 rooms The market for international
and also some from the U.S Location C and Location D indicating a higher spend per represent four percent of the travellers is likely to be remain
(10%). The strongest growth is remain the most popular trip. entire lodging supply only. stable without a fluctuation in
of Location A (16%) and countries to visit, representing the exchange rate.
Increase from 49 k won/trip Despite Client X market
Location C (24%). more than 75% of all outbound
in 2005 to 55.3 k won/trip leading position in Location X,
However, receipts from tourists trips.
in 2006 there are several competitors
of 5.6 Trillion Won is growing with similar propositions.
include the two biggest cities
at 3% which is lower than that Several of them have recently
of Location Z Location E and
of visitors, despite an undergone refurbishment
Location X, represent 50% of
increased length of stay, but programs.
all trips.
because of a decrease in
spend per night
Location A
Philippines
Location Y
Thailand
Location B
Illustrative Total
Country Illustrative yield rating Ease to implement Ranking
opportunity rating (max. 30)
Location A 10 7 8 25 1
Philippines 2 5 4 11 5
Location Y 1 4 10 15 4
Thailand 5 7 6 18 3
Location B 5 10 5 20 2
Illustrative yield rating Illustrative yield for each location, based on investment cost required and indicative profitability 10 1
Ease to implement A subjective rating based on geographical proximity and Deloitte insight on local market conditions
Overall Ranking Relative positioning of locations based on equal weighting of 3 key criteria
Agenda
1. Approach
2. Industry overview
3. Sector analysis
Region
Country
City
4. Strategic options
5. Selected strategy
6. Next steps
City Rank
Shanghai 1
Beijing 2
Bangkok 3
Singapore 5
Hong Kong 6
New York 7=
Tokyo 7=
London 9=
Paris 9=
Overall profitability of luxury hotels is higher than other market sectors both in terms of absolute quantum vs benchmark sample and overall
margin
Financials Luxury focused hotel chains have achieved historic growth in operating margin
Market As an indicator of both analyst and investor confidence in the sector, share prices of luxury hotels have outperformed the index for hotels
Luxury hotels tend to have higher yields than lower rated hotels
Performance of luxury hotels KPIs has shown growth above other segments and (by definition) higher RevPAR levels
KPIs
Historically, luxury segment has outperformed upscale segment throughout the cycle
Currently strong growth in luxury hotel supply in the AsiaPac market creates both opportunity and risk:
An opportunity to get involved in current development or flag an independent or speculative development (e.g. Hong Kong)
Timing Supply growth If the luxury market is not entered now, the increase in luxury product in the AsiaPac market will make it increasingly hard to find
development opportunities or acquisition opportunities at a reasonable price. Additionally it will become increasingly hard to create a new
brand based on competition versus already established brands
Growth in valuations per key of luxury hotels is based on increase in value of real estate and quality of location, brand and product
Real Estate Valuations Real estate of luxury hotels tends to be in prime locations and, if owned, tends to create a further opportunity for value creation. This is the
unique differentiator of luxury versus other segments as premier locations command prices beyond the economic multiples
Vision Growth in luxury hotels is consistent with the vision of the senior management in Client X
Scale Lower number of luxury hotels (compared to mid-market) required to achieve critical mass
Ho Chi Minh City 723 6.6% 2.3 2 13% 17 16% 893 (0.5)% 15
Bangkok 70.5% (1.9)% $168 5.5% $118 2.8% 44.6% (0.1)% 195 1.7%
Beijing 68.9% (0.7)%2 $141 5.0%2 $77 3.9%2 53.7% 1.7% 229 7.0%
Ho Chi Minh City 75.8% 5.0%2 $116 38.8%2 $88 48.6%2 52.4% 3.4% n/a n/a
Hong Kong 83.0% 0.5% $227 10.8% $189 11.6% 40.2% 2.1% 624 4.5%
London 79.5% 1.7% $477 1.7% $379 11.2% 42.8% 4.2% 724 2.7%
New York 83.1% 0.7% $397 13.7% $330 14.7% 37.4% (1.9)% 540 4.0%
Paris 77.9% 2.8% $533 5.8% $415 9.9% 33.1% 4.4% 664 1.6%
Shanghai 68.6% (2.4)% $196 7.8% $135 4.2% 47.1% (0.7) 315 7.5%
Singapore 81.4% 1.8% $187 16.6% $152 19.3% 38.9% 2.5% 384 3.9%
Tokyo 76.1% (2.2)%2 $232 6.3%2 $177 3.3%2 28.3% 0.9% 831 4.2%
Current (2007) and Pipeline (c. 2008-10) Upper Upscale / Luxury Supply by City
Thousand Rooms
Predominantly
independents
Pipeline: 8.7% 15.9% 12.8% 33.6% 5.5% 11.3% 2.8% 24.1% 2.1% 0.8%
Average: $206
Average: 12%
Note: Ho Chi Minh City growth rate for 2005-07; Beijing and Tokyo are 2006-07
Source: Hotel Benchmark; Deloitte Research & Analysis
2006
2005
Note: USD RevPAR 2005 and equivalent USD RevPAR 2006 assuming local currency growth
Source: Hotel Benchmark; Deloitte Research & Analysis
Relative #
~53 ~123 ~15 ~46 ~58 ~62 ~44 ~115 ~14 ~20
hotels:
Note: Estimates are based on a number of assumptions and should be seen as illustrative and not regarded or relied upon as a forecast by Deloitte of expected future market behaviour.
Actual outcome could be materially different to that shown
Source: World Travel & Tourism Council; Lodging Econometrics; Hotel Benchmark; Deloitte Research & Analysis
Average: $501k
Average: 4.1%
Note: USD Valuation 2005 and equivalent USD Valuation 2006 assuming local currency growth. Valuations based on Upper Up-Scale and Luxury only. Figures for Ho Chi Minh City
unavailable. 1 CAGR 2002-06 shows low valuation due to 9/11. New York value taken from 2000-06
Source: HVS International; Deloitte Research & Analysis
2006
2005
Tokyo
Paris
Hong Kong
New York
Relatively high return and low investment costs
Singapore Shanghai
Locati
on X
Bangkok Beijing
Note: Valuation figures not available for Ho Chi Minh City; IBFC excludes ownership costs (rates, insurance, rent, interest, Annual Income before Fixed Charges per available room,
management fees, depreciation and taxes). Relative yield equals IBFC per key divided by valuation per key expressed as a percentage of valuation per Room
Source: Hotel Benchmark; HVS International; Deloitte Research & Analysis
2006
2005
Tokyo
Location X
Hong Kong
Singapore
Bangkok Beijing
Shanghai
Ho Chi Minh
Note: Construction costs exclude land costs; IBFC excludes ownership costs (rates, insurance, rent, interest, Annual Income before Fixed Charges per available room,
management fees, depreciation and taxes). Relative yield equals IBFC per key divided by construction costs per key expressed as a percentage of construction costs per Room
Source: Hotel Benchmark; Davis Langdon; Deloitte Research & Analysis
Demand drivers
Location Z Arrivals
Supply drivers
Historical profitability
Illustrative opportunity
Ability to implement
City Illustrative opportunity rating Illustrative yield rating Ease to implement Total (max. 30) Ranking
Bangkok 6 9 8 23 3
Beijing 10 10 5 25 2
Hong Kong 5 5 5 15 6
London 6 51 2 13 9=
New York 6 6 2 14 7=
Paris 5 6 2 13 9=
Shanghai 10 8 9 27 1
Singapore 2 7 8 17 5
Tokyo 3 3 8 14 7=
Illustrative yield rating Illustrative yield for each location, based on investment cost required and indicative profitability 10 1
Ease to implement A subjective rating based on geographical proximity and Deloitte insight on local market conditions
Overall Ranking Relative positioning of locations based on equal weighting of 3 key criteria
Note: Rating 10 = high, 1 = low. 1. Proxy based on construction cost and local market knowledge
Source: Deloitte Research & Analysis
Agenda
1. Approach
2. Industry overview
3. Sector analysis
4. Strategic options
Overview
Organic
M&A
5. Selected strategy
6. Next steps
Owned/Leased
under Client X
Brand or Client X Entering the mid-market with a Client X brand would If Client X is willing to commit significant investment
Brand Family be high risk due to the lack of an existing brand, and capital into owned/leased hotels, it will be able to
lack of experience and skills in the mid-market. enter gateway cities in the luxury sector
Managed
under Client X
Brand or Client X For the above reasons it would be highly risky to Client X will only be able to secure management
Brand Family attempt to manage hotels under a Client X mid- contracts in the luxury sector in gateway cities (other
market brand. Furthermore, returns are likely to be than potentially in Location X) once it has a proven
higher under a franchised in brand. track record. This will be in the medium to long term.
Owned/Leased
under franchised in
brand Depending availability within each country, Client X Not applicable as luxury operators do not franchise
has the potential to franchise in a global brand and out their brands.
capitalise on their brand, operational experience and
procedures, sales and marketing platform, etc.
Managed
under franchised in
brand Not applicable in short to medium term until Client X Not applicable as luxury operators do not franchise
can prove to owners that it can operate effectively. out their brands.
Source: Deloitte Research & Analysis 67 2008 Deloitte & Touche LLP. Private and confidential
Executive Summary Final Report
Dated 9 June 2008
Brand standards
Architecture and construction services
Development
Development
Providing local development expertise
Financial modelling
Real
Real estate
estate Expertise in maximising real estate values
Location B
Location A 12%
18% 20%
16% 51%
4% Rep. of
Location Z 30%
3% 15%
22% 16%
Philippines
Thailand
13% Approx. # Intl Arrivals
3.0m
11% 1.0m
0.5m
Historical growth &
Note: Reflects major population flows between focus countries only 3% International Arrivals
Source: Euromonitor; Deloitte Research & Analysis 2002-06
Begin development activity (sourcing opportunities) in top target cities simultaneously with a view to opening 1
property in year 3, second in year 4, third in year 5.
Top target cities Shanghai, Beijing, Bangkok, Ho Chi Minh City
Approach Based on current analysis Phase Two opportunities in Years 5-10 should focus on Hong Kong, Singapore and Tokyo
Approach
Market analysis should be repeated within first five years to refine development activity
Need experienced Development Team and this will take time and money to recruit with inherent risk
Due to lack of brand awareness outside of Location Z the management contract model is not appropriate and so the
ownership model is the most viable option
Due to lack of brand awareness outside of Location Z it will be more difficult to acquire assets in these competitive
cities
The expenditure/revenue profile will show:
Comment/Caveat
Comment/Caveat Significant capital outlay in years 1 2 with no revenue
Significant capital outlay in years 3 5 with limited revenue
Significant capital outlay in years 5 8 with moderate revenue
Lack of experienced management talent pool to manage new properties
Lack of stable and efficient operating platform to deliver profitable growth
Lack of operational platform to support profitable growth which is particularly important for the mid-market
Franchise option most attractive as will gain the most important elements of platform such as brand standards,
standard operating procedures, training, central reservations and global marketing
Remaining elements are the easiest to implement locally such as centralised IT systems
Lack of experienced management pool to support growth
Lack of experienced development team
Opportunity to build on existing relationship with Suning
Comment/Caveat
Comment/Caveat
Opportunity for rapid growth through acquisition of small portfolio and moderate growth through conversion of existing
properties in Location A
Precise location in Location A very important as not all secondary cities offer the best opportunities
Review geographical options in year 4 before beginning phase 2
Category Detail
The luxury segment in AsiaPac is out performing other regions and there is still plenty of future growth
Trust the data
Shanghai, Beijing, Bangkok, HCMC, Singapore, Hong Kong offer best market opportunities
Agenda
1. Approach
2. Industry overview
3. Sector analysis
4. Strategic options
Overview
Organic
M&A
5. Selected strategy
6. Next steps
City Illustrative opportunity rating Illustrative yield rating Ease to implement Total (max. 30) Ranking
Bangkok 6 9 8 23 3
Beijing 10 10 5 25 2
Hong Kong 5 5 5 15 6
London 6 51 2 13 9=
New York 6 6 2 14 7=
Paris 5 6 2 13 9=
Shanghai 10 8 9 27 1
Singapore 2 7 8 17 5
Tokyo 3 3 8 14 7=
Illustrative yield rating Illustrative yield for each location, based on investment cost required and indicative profitability 10 1
Ease to implement A subjective rating based on geographical proximity and Deloitte insight on local market conditions
Overall Ranking Relative positioning of locations based on equal weighting of 3 key criteria
Note: Rating 10 = high, 1 = low. 1. Proxy based on construction cost and local market knowledge
Source: Deloitte Research & Analysis
City Rank
All top 6 cities represent attractive and interesting
Shanghai 1 options for Client X to operate hotels in based on
illustrative opportunity, yield and ability to implement,
Beijing 2 The long term goal must remain to have properties in
each of the top 6 cities to provide strong regional
Bangkok 3 coverage across key gateway cities.
Ranking suggests an ideal order based on perfect
Ho Chi Minh City 4 market situation. However given pragmatic realities, it
may not be possible to approach the cities in this order
Singapore 5 and Client X will need to opportunistic as to which
options are achievable in what order
Hong Kong 6
New York 7=
Tokyo 7=
London 9=
Paris 9=
Agenda
1. Approach
2. Industry overview
3. Sector analysis
4. Strategic options
Overview
Organic
M&A
Overview
Majority stake corporate targets
Strategic partnership targets
Iconic property targets
5. Selected strategy
6. Next steps
77 2008 Deloitte & Touche LLP. Private and confidential
Executive Summary Final Report
Dated 9 June 2008
Majority
Majority stake
stake corporate
corporate targets
targets Strategic
Strategic partnership
partnership targets
targets Iconic
Iconic property
property acquisition
acquisition
Existing properties:
Months
Task 0 6 12 18
Evaluation of appropriateness of M&A strategy
Client X is still at the very
- Determine Client X's overall vision and strategy early stages of an M&A
- Determine capacity to invest process. No final decision
on targets can be made at
- Determine aim of M&A strategy (operations, brand, growth)
this stage,
- Evaluate the type of potential M&A targets
Plan M&A
- Appoint management team
- Appoint advisors
- Complete targeting and acquisitions search and analysis
- Formulate an approach strategy
- Agree a preliminary view on valuation and financial structuring Approach only takes
Execution place after careful
planning
- Approach the target using top level contacts
- Initial discussions and determining targets requirements
- Obtaining and analysing targets management information
- Financial due diligence and commercial due diligence
- Negotiations & completion
Post merger integration
- Integrate management teams
- Execute growth strategy
Source: Deloitte Research & Analysis 79 2008 Deloitte & Touche LLP. Private and confidential
Executive Summary Final Report
Dated 9 June 2008
In order to justify any M&A transaction you need to be able to show how the transaction will
Value-added
Value-added generate value for the combined new entity / group. For example, providing access to new
markets or providing investment capital for expansion,
The acquirer will need to be able to demonstrate the capacity to do the deal. This includes
Capacity
Capacity to
to do
do deal
deal
securing both the necessary debt and equity requirements.
The acquirer needs to understand the needs of the vendor, i.e. Whats in it for me in order
Understanding the vendor to be able to present a proposition they will be interested in discussing. For example, is the
vendor looking to exit the business completely, are they looking to expand, etc.
The acquirer and the vendor will need to be able to work together in order to successfully
Chemistry
Chemistry complete a transaction. This is even more important when the vendor has an ongoing interest
in the company (e.g. Joint Venture)
Agenda
1. Approach
2. Industry overview
3. Sector analysis
4. Strategic options
Overview
Organic
M&A
Overview
Majority stake corporate targets
Strategic partnership targets
Iconic property targets
5. Selected strategy
6. Next steps
81 2008 Deloitte & Touche LLP. Private and confidential
Executive Summary Final Report
Dated 9 June 2008
Client X acquires more than 50% of the target company and therefore Client X acquires the target together with a partner. Subsequent to the
Description acquires brands, operations and real estate transaction the real estate is spun off into a propco.
Examples: Competitor A, Competitor D, Competitor E and Competitor C Examples Prince Alwaleed & Four Seasons
Significant investment capital A partner interested in acquiring the real-estate and wanting to partner with
Requirements Client X. In the short to medium term the partner would need to be Samsung
Required to pay 20% - 30% more than current market prices
related (until Client X proves themselves).
Complete control of transaction Significantly reduces acquisition costs for Client X as it acquires operations
only
Acquisition of proven brands and operations
Pros Provides base for future growth if partner continues to invest in real-estate of
Fastest method of expansion new developments
Partner can have real-estate or development expertise
If target is listed Client X will be required to make an offer for 100% of the No real estate appreciation for Client X
equity of the target as a result of most stock exchange regulations
Cons Will need to pay a significant premium over current market prices in order to
Will need to pay a significant premium over current market prices in order to secure majority control.
secure majority control.
Source: Deloitte Research & Analysis 82 2008 Deloitte & Touche LLP. Private and confidential
Executive Summary Final Report
Dated 9 June 2008
Long
Long List
List of
of
targets 36 38
targets
Targets
Targets
meeting
meeting
minimum
minimum 8 9
investment
investment
criteria
criteria
Short
Short list
list of
of Client X has indicated
4 5
targets they do not wish to
targets
pursue a mid-market
M&A strategy
Note: (1) enterprise values is c.$1bn or less; (2) Based on targets brand equity, operational experience and geographical presence in focus countries/cities
Source: Deloitte Research & Analysis
Possibility of a majority acquisition is Unlikely to be a possibility as recently Unlikely to be a possibility unless Client
unknown until approach is made. acquired by DLF who have significant X has access to over $1bn for
Majority Will require the payment of a significant expansion plans. investment. The Hunt family and Maritz
premium. Wolff each own 50% and therefore both
investment
would need to be bought out.
Will need to observe stock exchange
rules (offer to acquire 100% of stock)
Possibility of JV acquisition is unknown This is unlikely to be a possibility as DLF This is a possibility, however, Client X
but likely to be challenging given that have significant funds available for would still need to have access to c.
Joint Banyan is a listed company with a large investment (dont need investment $0.5bn+.
number of investors. partner) and already have a presence in Client X would need to demonstrate the
Venture
Client X would need to prove value-add. Asia Pacific. value it would add to an M&A deal (e.g.
expansion in Asia).
Banyan is a listed investment therefore This is unlikely to be a possibility as DLF Possibility of a minority investment is
minority investment can be acquired have significant funds available for unknown until an approach is made.
through purchasing on the open market investment (dont need investment Client X would need to demonstrate the
or through off-market purchases from partner) and already have a presence in value it would add to an M&A deal (e.g.
Minority significant investors. Asia Pacific. expansion in Asia).
investment Price premium can be limited by careful Client X would need to demonstrate the
planning of open market acquisitions. value it could add to the deal.
Stock exchange rules require disclosure
of interests in excess of thresholds (e.g.
5%)
Note: Morgans has not been included in the above analysis and Client X indicated they do not consider it to be an attractive target. 1. DLF believed to have completed deal to acquire
controlling interest in Aman Resorts group
Source: Deloitte Research & Analysis
84 2008 Deloitte & Touche LLP. Private and confidential
Executive Summary Final Report
Dated 9 June 2008
Hotels: 18 existing
Rooms: 806
Number of Employees: N/A Number of New Hotels Total Number of Hotels
Note: 1. India(1), Sri Lanka(1), Laos(1); 2. Seychelles(1), Morocco(1), Australia(1), Bahrain(1); 3. Data on shaded area not available as Banyan Tree went public in only June 2006
Source: Deloitte Research & Analysis, CIMB Report, Yahoo Finance
Note: 1. As of December 31, 2006 does not include employees of joint venture restaurants
Source: Deloitte Research & Analysis, Yahoo Finance, Oppenheimer
Middle East
Cordevalle
Jumby Bay
RevPAR
Anasazi
Peachtree Las Ventanas Return on Capital Employed
Caribbean Seiyo Ginza
Caneel Bay Return on Equity
Latin Al Khozoma
America EBITDA Margin
Carlyle
Al Faisaliah Profitability Revenue, EBITDA (US$ million)
North 09E 08E 07 06 05 04 03 02
America Rosewood
Revenue 350
EBITDA
Note: 1. Five hotels including Rosewood Corniche, Rosewood Mansion on Turtle Creek, Rosewood Crescent Hotel, Rosewood Little Dix Bay, Rosewood Mayakoba
Source: Deloitte Research & Analysis
Agenda
1. Approach
2. Industry overview
3. Sector analysis
4. Strategic options
Overview
Organic
M&A
Overview
Majority stake corporate targets
Strategic partnership targets
Iconic property targets
5. Selected strategy
6. Next steps
89 2008 Deloitte & Touche LLP. Private and confidential
Executive Summary Final Report
Dated 9 June 2008
Pros Cons
Opportunity to acquire an immediate stake in target (with minimum Only have minority interest in target therefore have limited control over its
premium) and positions Client X well to acquire a majority stake in the direction and strategy.
future.
Value generated by improved performance at existing Client X hotels as a Risk of losing control of Client X Brand.
result of access to targets platform and operational excellence.
Opportunity remains to expand Client X brand (e.g. co-brand with target Potential negative impact on shareholders view of the value of the
where it makes sense. company (i.e. no longer runs its own hotels).
Long
Long List
List of
of
targets
targets
Targets
Targets within
within
Client
Client X 20
investment
investment hotels
capacity
capacity
Short
Short list
list of
of 9
targets
targets hotels
Note: (1) required investment to obtain a 10% interest must be less than $300m; (2) Client X fits within target brands and M&A transaction likely to generate value
Source: Deloitte Research & Analysis
HQ: Singapore
Portfolio Overview Ownership and Share Price
82% Resorts Significant shareholders: Ho Kwon Ping (36.5%), Chiang See
Ngoh Claire (36.5%)
Operating Model: Total # of Hotels # of New Hotels
Enterprise value band: c.1$bn (current) - c.1.6$bn (June 2007)
Key executives: Ho Kwon Ping, Ariel P Vera, Chiang See Ngoh
1997 Asian Claire
Financial
Managed Crisis
Share Price:
Owned 3.0
Note: 1. India(1), Sri Lanka(1), Laos(1); 2. Seychelles(1), Morocco(1), Australia(1), Bahrain(1); 3. Data on shaded area not available as Banyan Tree went public in only June 2006
Source: Deloitte Research & Analysis, CIMB Report, Yahoo Finance
Rooms: 5,580
4
Number of Employees: 4,044 Number of New Hotels Total Number of Hotels Jan 04 Jan 05 Jan 06 Jan 07 Jan 08
Note: 1. information of Great Eagles Holdings Limited, which owns Langham Hotels International Limited;2. The EBITDA is high due to the large increase in fair value changes on
investment properties
Source: Deloitte Research & Analysis
Note: 1. Bangkok, Chiang Mai, Hong Kong (3), Jakarta, Kuala Lumpur, Macau, Manila, Singapore, Tokyo; 2. Data available only for those with significant ownership
Source: Deloitte Research & Analysis, Reuters
16
Hotels: 18 existing & 12 pipeline
14
Rooms: 2,654
Number of Employees: c.18,000 12
Number of New Hotels Total Number of Hotels Jan 08 Feb 08 Mar 08 Apr 08 May 08
Note: 1. Data unavailable for one JV hotel; 2. Available data only; 3. Data of entire group; 4. Data of hotel operations only
Source: Deloitte Research & Analysis, The Stock Exchange of Thailand
Note: 1. As of December 31, 2006 does not include employees of joint venture restaurants
Source: Deloitte Research & Analysis, Yahoo Finance, Oppenheimer
10
Hotels: 9 existing & 1 pipeline
Rooms: 2,874 5
Note: 1. Five hotels including Rosewood Corniche, Rosewood Mansion on Turtle Creek, Rosewood Crescent Hotel, Rosewood Little Dix Bay, Rosewood Mayakoba
Source: Deloitte Research & Analysis
Location A Shangri-La
Profitability Revenue, EBITDA (US$ million)
(inc Hong
Kong) 09E 08E 07 06 05 04 03 02
Revenue 1,219 1,003 842 726 540
EBITDA 478 350 265
Note: 1. Headcount of all the groups managed hotels and resorts; 2. Includes brands of managed hotels; 3. Owned by the Kuok family
Source: Deloitte Research & Analysis, Company website, Yahoo Finance
HQ: Singapore
Portfolio Overview Ownership and Share Price
15% Resorts Total # of Hotels2 # of New Hotels
Significant shareholders: DBS Nominees Pte Ltd(16.05%), C Y
Operating Model: Wee & Co Pte Ltd (13.25%), Wee Investments Pte Ltd (10.12%),
Tye Hua Nominees Pte Ltd (9.34%), Citibank Nominees
Singapore Pte Ltd (7.14%)
Owned
Enterprise value band: US$3bn +
Managed
Acquired Pan Pacific in 2007 for US$4.3 million
Asia 3
Profitability Revenue, EBITDA (US$ million)
Pan pacific
09E 08E 07 06 05 04 03 02
Revenue 474 381 304 273 267
EBITDA
Note: 1. In Singapore only; 2. As of Dece0ber 31, 2007; 3. Singapore (4), Location D(3), Malaysia(3), Location B(3), Thailand(1), Indonesia(1), Philippines(1), Bangladesh(1),
Myanmar(1), Location B(1), Location A(1); 4. Canada(3), US(2)
Source: Deloitte Research & Analysis, company website
Agenda
1. Approach
2. Industry overview
3. Sector analysis
4. Strategic options
Overview
Organic
M&A
Overview
Majority stake corporate targets
Strategic partnership targets
Iconic property targets
5. Selected strategy
6. Next steps
101 2008 Deloitte & Touche LLP. Private and confidential
Executive Summary Final Report
Dated 9 June 2008
Proven
Proven approach
approach Not
Not viable
viable for
for Client
Client X
X Could
Could acquire
acquire Tier
Tier 2
The strategy of buying a truly iconic However, this would appear not to be a There are a number of 2nd tier iconic
property and then building a portfolio viable approach for Client X: properties in Asia that with the right
using the name of this property as the investment and approach could form
brand has been popular in the recent All the truly iconic properties around the part of the organic development
past globe are either part of corporate groups strategy:
or owned by individuals embarking on a
similar strategy
Dorchester Collection Accelerates the increase in the portfolio
Langham
If one was available it is likely that the
Le Crillon Could bring platform and management
valuation would consume most of the
Plaza Athenee experience if independently owned
$1bn investment capital leaving very
Raffles little to fund the growth programme
Waldorf = Astoria Could bring guests as often property
more well known than operator
The high valuation is likely to reduce the
yield to below 4%
Overview
Ownership
Market Position: Luxury
Significant shareholders: HKR International, Payson Cha.
Location: Bangkok, Thailand
Management
Rooms: 210
General Manager Duncan Palmer who previously managed
Built: 1988 two hotels for The Savoy Group. Prior to that he spent twelve
Remodeled in: 2007 years in senior management roles with the Mandarin Oriental
Dining: 7 restaurants & 1 bar Hotel Group
Conference/Banquets: 17 meeting rooms & 2 ballrooms Key Performance Indicators
Spa: Yes 07 occupancy rate: 71%
Other: Squash and tennis courts
Awards
Ranked 8th in Asia for Overseas Leisure Hotels and 10th for
Overseas Business Hotels in the Conde Nast 2003 Readers
Travel Awards
Best business hotel in Thailand by Business Asia Thailand
Overview
Ownership
Market Position: Luxury
Significant shareholders: Ng family
Location: Singapore
Managed by: Sino Group of Hotels
Rooms: 400
Opened: January, 2001
Built in: 1928
Dining: 4 restaurants & 1 bar
Conference/Banquets: 7 meeting rooms & 3 ballrooms
Spa: Yes
Other: The straits room and roof garden
Redevelopment
Acquired by Sino Land Company Ltd from Urban Redevelopment
Authority with US$72.9 million (S$100million) in 1997.
Renovation to convert the historic building into a hotel and
development of 1 Fullerton commercial complex cost US$291.5
million (S$400million) and opened in 2001.
Awards
2008, 2007: Conde Nast Traveller Gold List Hotel
July 2007: Leading Hotels in the World in Travel & Leisures
Worlds Best Awards
October 2006: Ranked #1 in Asia by Conde Nast Traveller
Overview
Ownership
Market Position: A fully member-oriented club
Owned by the National Parks Board of Singapore
Location: Singapore
Leased by: The Legends Fort Canning Park Pte.Ltd., which is
Managed by: Owners owned by: Ms.Goh Min Yen (Executive Chairman daughter
Rooms: None of Mr. Goh Eng Wah), Mr. Oh Chee Eng (CEO), Mr.Goh Eng
Built: 1926 Wah (founder of Eng Wah Organisation)
Remodeled in: 2002 The family is also behind listed cinema operator Eng Wah
Organisation
Dining: 4 restaurants & 2 bars
Conference/Banquets: 8 function rooms & 1 ballroom
Management
Spa: Yes Mr. Oh Chee Eng (CEO), Mr.Herbert M. Hofer (GM)
Other: Tennis courts, members lounge, card rooms
Acquired
The National Parks Board granted the new owners with a 30-
year lease on the 11,148 sq m site for SGD85 million in 2002
Affiliation
Members attain access to The Legends Golf & Country
Resort in South Carolina, US
Overview
Ownership
Market Position: Luxury
Significant shareholders: HKR International, Payson Cha
Location: Sentosa, Singapore
Key Performance Indicators
Rooms: 215
07 Occupancy rate: 68%
Opened: 1991 as The Beaufort Hotel
Renamed in: 2002 as Sentosa Resorts & Spa
Dining: Two restaurants & two bars
Conference/Banquets: 24 meeting rooms & 3 ballrooms
Spa: Yes
Other: Golf club, Seven Eden Wellnes Centre
Relaunch
Previously known as the Beaufort Singapore, it was renamed
as The Sentosa Resort & Spa after a US$10 million
upgrading of the property.
This includes Singapores first destination spa, Spa Botanica
Sentosas branding strategy is to align itself closely to the
destination in which it is located and to earn itself an
independent identify
Agenda
1. Approach
2. Industry overview
3. Sector analysis
4. Strategic options
5. Selected strategy
Foundation stage
Growth stage
Financial implications
6. Next steps
1. Is your vision to be a hotel and brand operator? If yes, then need to follow an organic growth Possible in long term if able to purchase a
strategy majority stake
2. Are you willing to recruit an external CX team inc: If yes, then possible to follow an organic growth If no, Client X will have to pursue strategic
strategy partnership as the risk of failure in organic
- Provide them with autonomy? will be very high given current management
experience
- Provide them with a commensurate package?
- Provide suitable incentives, inc. equity?
- Incorporate and HQ the company outside
Location Y?
3. What is your risk appetite? Requires appetite to be high given uncertainty of Require lower risk as investment in
organic development established company
4. What is your investment capability? Investment capability will determine the approach Level of investment will determine the scale
either pure organic or accelerated growth via of company that can be invested in and the
property acquisitions and therefore the level of amount of control within that company
returns Additionally will determine how much
further investment is available for sliver
equity in real estate development, and
therefore how attractive to a strategic
partner Client X will be
Strategic Partnership
Initial exploration of potential for strategic partnership
ip with luxury hotel company
n ersh
art Estimated timeline of c. 3 months to know whether or
gi cP not this option will achieve Client X goals
ate
Dual track strategy Str
Client X can initially pursue a dual track
strategy, with key benefits:
Ensure that Client X moves on
Outlay of costs during the initial phase is
minimal
Creates maximum impact in short Organic Development (inc. potential property acquisitions)
timeframe Org
an ic D
Organic development including potential for acquisition
eve of c. 2 properties in key gateway cities
lopm
e nt Initial activity will be low cost and create positive growth
platform even if strategic partnership is deemed
achievable after initial 3 month period
1. Foundation Stage
Recruit CX team Fix Division X Brand research Corporate governance activity Based on
pragmatic/
opportunistic
implementation,
Organic Iconic Strategic Partner Corporate activities may
overlap between
New luxury hotel product by Acquisition of well known Investment in minority stake Acquisition of a luxury
within corporate chain corporate chain stages
Greenfield/Brownfield iconic hotel
Includes management of
development, property Icons fall into 2 categories: existing hotels by partner
conversion, lower grade hotel Tier 1 Globally recognised and sliver investment in
upgrade brand future real estate pipeline
May also include reflagging of Tier 2 Locally recognised
luxury property/ies via product based on
architecture, location, Potential to convert strategic
acquisition (overlap with
service, history partnership into full corporate M&A via
corporate)
majority acquisition in longer term
Organic Growth is going to be driven by number of new properties added Strong and experienced CDO Mandarin
Development to the existing portfolio, either by Greenfield/ Brownfield Availability of locations Oriental
development, conversion or acquisition and upgrading of existing Shangri-La
Efficient development process from origination through to
properties
completion
Size of growth will depend on choice of location (and achievable
RevPAR) along with size of hotel(s) and extra revenue generating Acceleration of ramping period to mature operation
facilities
Choice of location may be based on factors such as forecast
demand and supply, current penetration levels and ease of entry
into market
Iconic Acquisition Availability of locations Value add proposition for acquisition Dorchester
Acquisition of assets to add into Client X portfolio Strong M&A negotiation skills Collection
Ability to execute funds and credit Langham
Speed of completion and integration with Client X
Our understanding of Client X fund availability: Available funding in years 1 and 2 is not enough to
Year 1-2: $300million (Equity and Debt) purchase either a corporate or an iconic property (tier 1 or
2), suggesting that initially only 2 potential options are
Year 3-5: $700million (Equity and Debt)
available:
Year 5+: Unknown 1. Organic growth
2. Strategic partnership
Greater funds may be made available subject to need, but Accessing external funds would require Client X to meet
will require access to external funding sources investment criteria of external sources. This would limit the
ability of Client X to invest in iconic properties that may be
the basis of a rollout, given the low IRR that would be
achieved based on the premium price required
Subject to timing of funding in year 3-5 it may be possible to
follow all 3 strategic options
Note: Renovation funds for Division X are separate that noted above
Client X full potential Yes [10/10] R/E = Yes, Ops = No [Yr 1-5]
Minimises investment requirement
Platform for growth in operations Yes Possibly over longer term subject to JV/majority investment
Brand ownership Yes Own a share of brand, but not direct control
Agenda
1. Approach
2. Industry overview
3. Sector analysis
4. Strategic options
5. Selected strategy
Foundation stage
Growth stage
Financial implications
6. Next steps
Category Detail
Experienced both in operational efficiency and growth through development and M&A
1. Recruit experienced CEO
Will recruit CX team particularly COO, CDO and CMO
Real estate requires deep skills to maximise value and challenge operations
3. Create Op Co/Prop Co structure within
Operational focus gravitating towards brand as key driver of shareholder value
hotel business
Enables leverage of PropCo
5. Conduct brand awareness research in Need to ascertain true strength of Client X brand in the identified key markets
AsiaPac Will directly impact nature of growth strategy
Client
Samsung
X Corp.. Client X JV
Samsung
Partner
Client X reports to Client X board Client X reports to Client X CEO Client X is a separate legal entity but Client X reports to Client X board and JV
Description
reports to a Client X Corp entity Partner
Simple structure Gives hotel development visibility Indicates the importance and scale of Gives clear indication of the importance
the strategy and scale of the strategy
No change to current operations and Simplifies hierarchy by having Client X
management of group report only into the CEO Provides clear governance: source of Might have positive market buy-in by
funding, responsibility and ownership of linking of iconic M&A activity to JV
Smooth transition Dotted line allows for sharing of strategy Partner
information, co-ordination and
Pros consistency of Client X brand name Provides dual sources of resources such
as funding / budgeting
Gives flexibility in choosing operating
model (OpCo/PropCo etc.)
Gives flexibility in expanding to different
locations
Insufficient visibility and support for Need to manage relationship with Client Restructuring needed to shift current Restructuring needed to shift current
building a luxury hotel portfolio X board although they are not officially hotel portfolio into new structure hotel portfolio into new structure
linked to Client X
Need for more structure in case of multi- Need for co-ordination when using Client Divides governance between JV Partner
Cons market and multi-hotel expansion Need to ensure that visibility with CEO X name across the business units and Client X
provides the necessary support an
Harder to maintain Client X brand
relays the importance of the growth
consistency with separation of portfolio
strategy regardless of option: organic or
M&A
Note: Current Client X Divisions: Duty Free, Fitness / Direct Sales, New Business, Management Administration, Strategy, Internal Audit
Source: Hotels Magazine; Deloitte Research & Analysis
Assets
Property Investor
Rent
EBITDA
Hotel Client X
Co. Ltd.
Involves Client X. disposing of commercial property for its fair Client X. would transfer commercial property to a new subsidiary Client X. would transfer commercial property to a new subsidiary
market value and immediately taking a long lease back from (PropCo) for its fair market value. PropCo services the debt using (PropCo) for its fair market value. PropCo sells equity to a JV
Description the purchaser. Client X. would retain operational control for rental received from the operating company (OpCo). Client X Co. partner. Third parties can contribute cash, skills etc., while Client
the duration of the lease would retain operational control and, via the PropCo, property X. Would retain operational control and, via the PropCo, property
equity upside equity upside
Crystallise value leveraging any differential between Retain ownership of property and capital appreciation upside Retain interest in property; capture residual value
corporate and property valuations
Retain operational control Retain operational control
Cash available to de-gear/distribute/re-invest etc.
Reduce WACC Benefit from third party expertise, cash etc.
Pros Lease payments should be less than debt interest
Independent exits for OpCo and PropCo Reduce WACC and any development risk
Retain operational control of the hotel portfolio
Independent exits for OpCo and PropCo JV
Reduce WACC and financial risk
Loss of freehold interest in favour of lease Possible arbitrage - property/corporate valuations Possible arbitrage - property/corporate valuations
Loss of capital appreciation upside Only a portion of property assets investment value is realised Only a portion of property assets investment value is realised
(dependent on gearing) dependent on gearing
Increased operational gearing
Cons Highly geared structure with banking covenants over both OpCo Highly geared structure with banking covenants over both OpCo
and PropCo and PropCo JV
Full banking and property due diligence required Shareholder agreement to regulate JV relationship
Full banking and property due diligence required
Not viable for a long term growth strategy regardless of option: Can be used for iconic M&A, corporate M&A and hybrid growth Can be used for organic growth option in order to gain that third
Impact -
organic, iconic M&A, corporate M&A, hybrid options where third party skill and experience is already assumed party investment and expertise while mitigating risk
Growth to be gained in the acquiring of these hotels and can also be
Options leveraged for organic hotels
CEO
Project
Product Investment & Communications & Organisational
Development & Finance Sales Technology
Development Strategic Planning PR Effectiveness
Area of Construction
responsibility
Real Estate Marketing
Construction of hotels including external space Coordinate budgeting process Determine brand architecture, brand plan Allow for seamless processes throughout hotel
portfolio through use of technology
Refurbishments and renovations Define purchasing strategy and policies in order Build relationships with and develop insight into
Option A: to obtain synergies and cost efficiency customers (end users / intermediaries) Supply chain / inventory management
Take strategic direction from Brand
Organic Investment approval CAPEX, ROI Analyse competitor information Run hotels within brand expectations
Take budget direction from Finance
Manage promotions, pricing and distribution
Responsible for real estate management
Maintain facilities and standard of brand Drive development capability for M&A Determine how to use iconic brand (reverse Maintain level of operations
branding)
Option B: Hotel refurbishments / renovations Investment approval CAPEX Run hotel within brand expectations
Leverage existing relationships with customers
Iconic M&A Coordinate budgeting process, ROI Leverage iconic operations with Client X
(end users / intermediaries)
Assess value of brand and other intangibles
Development economies of scale Drive development capability for M&A Determine brand architecture, brand plan Use and improve on operations from M&A and
Option C: incorporate throughout Client X
Hotel refurbishments / renovations Investment approval CAPEX Leverage existing relationships with customers
Corporate (end users / intermediaries) Run hotel within brand expectations
Direct existing development capability Assess value of brand and other intangibles
M&A
Analyse competitor information
Maintain consistency in constructions, Drive development capability for JVs, M&A and Determine brand architecture, brand plan Allow for seamless processes throughout hotel
refurbishments and renovations throughout managed hotels portfolio through use of technology
Leverage and integrate existing relationships
Client X portfolio
Option D: Coordinate budgeting process with customers (end users / intermediaries) Supply chain / inventory management
Development economies of scale
Hybrid Purchasing economies of scale Analyse competitor information Manage relations with hotel managers
Support development capability
Investment approval CAPEX, ROI Run hotel within brand expectations
Responsible for real estate management
Keep Separate Names Merge or Link Names Create a New Name Choose One Name
Acquired brand already has a Each brand has unique and Support a repositioning strategy The acquired brand is weak or
strong, established image and complementary values When brand value is not significant narrow
identity The brand is the result of a joint or out of line with target markets The Client X brand adds significant
Client X brand would not add value venture If brand value of purchased hotel value
Reasons to
choose There are potential risks to Client X Each company maintains has significant negative The acquisition is being integrated
brand image by linking to acquired significant ownership in joint connotations into an existing Client X. brand
individual,
linked or new brand venture portfolio
Note:
brand names Example: Example: Example:
Rarely done and requires immense
Mandarin combined
acquired brand spend
with The Oriental
rebranded
Indicative strategy for brand name change on Client X growth and expansion strategy options
n/a n/a If after conducting market research, One corporate name (such as Client X.)
Option A: Client X is regarded as an inappropriate can be utilised in the case of organic
name for international use, option would growth
Organic be to create a new name
Iconic brand name should be kept Iconic brand name can be used for n/a Leverage iconic brand name to Client X
Option B: separate reverse branding of or linking to Division
X e.g. Client X by The Ritz Carlton
Iconic M&A
Perhaps, in order to retain Client X brand Depending on the brand purchased the If after conducting market research, Depending on the brand purchased the
Option C: strength in Location Z Division X and / name can be merged with Client X e.g. Client X / M&A brand are deemed not name can be used for reverse branding
or Jeju names can remain unchanged The Rosewood Client X appropriate names, option would be to of The Client X. Portfolio or vice versa
Corporate M&A create a new name
Iconic brand name should be kept Brand architecture would have to be n/a Iconic brand name can be used for
Option D: separate created to classify the different hotel reverse branding of The Client X.
types within the portfolio Portfolio or vice versa
Hybrid
Note: Brand architecture refers to the collection of brands within a brand portfolio; Choosing of brand name would need to be conducted via focus groups across the gateway cities and
customer source markets
Source: Deloitte Research & Analysis
Initially the sales force plays an Customers are driven directly to Sales force, website, email and Opportunity to leverage website of
important role in creating this brand telephone would be important iconic brand to cross-sell
awareness and consideration for channels especially when
Sales force, website, email and Re-direct traffic from corporate
the brand convincing customers of the M&A
telephone would be important M&A direct sales channels
impact and/or reverse branding
CRM / sales force As portfolio grows, CRS would be channels especially when
Common sales force, CRM system,
Website one way to have seamless convincing customers of the M&A Integrate Client X into existing CRS
website, email and telephone would
Telephone distribution throughout group impact and/or reverse branding
Direct Use CRS for cross and up selling be channels used to communicate
Walk-ins
Email In the longer term brand recognition Use website of iconic brand to link across Client X. new portfolio with customers on both the M&A
CRS and a larger luxury portfolio should to Client X impact and to advertise new and
Leverage CRM system
drive customers to direct re-branded properties (whether
Leverage CRM system
distribution Train sales force to cross sell through organic growth or corporate
Train sales force to cross sell M&A)
To create awareness in the luxury Leverage GDS to improve Link GDS to internal inventory Leverage the increased importance
space GDS and alliances should be awareness of Client X and/or management systems for efficient of the larger group for existing
formed and leveraged including reverse branding and accurate customer bookings indirect channel relationships as
LHW, GHA etc. previously separately honed by
Other channels have less impact Depending on size of acquired
Client X, the iconic brand, and the
Global distribution Initially promotions should be for an iconic brand but can also be company, leverage existing direct
corporate M&A target
system targeted at travel agencies, tour leveraged to raise awareness of relationships with channels
Indirect Travel agencies operators, e-channels etc. specific Client X and/or reverse branding
Tour operators to the markets
E-channels
Alliances
Creating awareness for the brand in gateway city Link existing promotions of Link existing promotions of M&A Link existing promotions of iconic brand
markets for both domestic and international travelers iconic brand to Division X brand to Division X to Division X
Use PR and high marketing budget spend to drive Link existing promotions of Link existing promotions of Division Until re-branded, link promotions of
potential customers directly to website Division X to iconic brand X to M&A brand corporate M&A properties to iconic
brand
Use promotional budget to convince GDS players Use PR that comes from Use PR that comes from M&A to
Promotions
and opinion leaders/trend setters to recommend buying the iconic brand to increase awareness for other luxury Use PR that comes from buying the
objectives
Client X hotels increase awareness for other hotels in Client X portfolio iconic brand and the corporate to
luxury hotels in Client X increase awareness of and create
Use hotel investment, luxury and
portfolio and create positive positive associations between the iconic
luxury THL events as a platform to
association brand and Client X brand
gain market buy-in and approval
Engage indirect distribution network through forming Focus on direct distribution Focus on direct distribution network Focus on direct iconic brand distribution
relationships rather than pricing promotions e.g. network for formulating for formulating promotions network for formulating promotions and
through holding THL and luxury PR events promotions cross-selling
Use combination of ATL (creating
Entice luxury trendsetters to convince the wider Focus on BTL channels for awareness of the new group of Focus on BTL channels for creating
market of the new hotel group creating cross and up selling hotels and management); BTL cross and up selling
channels and CRS (for fostering
Use ATL marketing channels to create awareness Use CRM to determine the Use ATL marketing channels to create
cross and up selling)
Promotions and consideration for the brand (television, luxury segmentation of the customers awareness and consideration for the
channels magazines) and motivation for staying at Use CRM to determine the organic growth properties (television,
iconic brand and at other Client segmentation of the customers and luxury magazines) and its positive
Use emerging channels to promote brand e.g. hotel
X luxury hotels and determine motivation for staying at M&A brand association with the iconic brand
alliances, hospitality complementary alliances (rental
the right type of promotion to and at other Client X luxury hotels
cars, airlines, trains etc)
offer (room, service, and determine the right type of
Apply search engine optimisation; key words such complementary gift, loyalty) promotion to offer (room, service,
as: luxury, [gateway city] etc. bring up Client X complementary gift, loyalty)
hotels
Note: ATL = above the line marketing e.g. mass media campaigns; BTL = below the line marketing e.g. email and word-of-mouth marketing
Source: Deloitte Research & Analysis
Rack rate based on the price points of other recently Understand rack rate of Understand rack rate of competitive Iconic brand rate remains the same; corporate M&A and organic
constructed luxury hotels in close proximity competitive set of hotels in city; set of hotels in city; but most likely brands should be priced consistently across Client X. new
but most likely leave rates leave rates untouched (not advised to portfolio
Assess price reaction of other hotels that might use
untouched (not advised to decrease rates)
Client X market entry as a reason to raise prices Assess price reaction of other hotels that might use Client X
Price Setting1 decrease rates)
resulting in a smaller gap than expected between Link existing CRM data used for market entry as a reason to raise prices resulting in a smaller
lower scale segments and luxury Assess existing CRM data determining segments and rate card gap than expected between lower scale segments and luxury
used for determining segments to existing system for Client X to allow
Use comparative CRM data for determining Link existing M&A CRS and CRM data used for determining
and rate card which might be for cross and up selling
segments and rate card segments and rate card to existing system for Client X and new
leveraged for current Client X
organic hotels to allow for consistency and cross and up selling
portfolio
Carefully construct promotions and distribution Assess and remove any Assess and remove any unnecessary Assess and remove any unnecessary promotions/incentives
frameworks unnecessary promotions/incentives
Use larger portfolio of hotels as bargaining power with indirect
promotions/incentives,
For sales force promote incentives based on distribution
generally not needed for an
Price value/quality of customer
iconic brand Create select arrangements where possible
Execution For indirect sales, promote incentives based less on
Use cross and up selling across hotels as a means of executing
fees and more on actual sale
prices and reducing revenue leakage across Client X.
Systematically use market knowledge and forecast Assess existing pricing and Assess existing pricing and revenue Systematically use market knowledge/historical data and
information for room and services demand planning revenue management management software; and demand forecast information for room and services demand planning
e.g. using competitive rate knowledge to pull software; decide if to replicate planning e.g. using competitive rate knowledge to pull customers by
customers by manipulating price at strategic times within Client X manipulating price at strategic times
Link with CRS, CRM, GDS and
Develop interlinked CRM, GDS and pricing software Assess historical and forecast replicate within Client X Company e.g. Assess existing CRS, pricing and revenue management
Price (revenue/occupancy management) to determine data for demand planning using competitive rate knowledge to software of M&A corporate hotels
optimisation best rates pull customers by manipulating price
Software can seamlessly and automatically produce rates
at strategic times
Software can seamlessly and automatically produce based on minimal manual interpretation (segment, occupancy)
rates with minimal manual interpretation (segment,
occupancy)
Note: Assumes that markets chosen have positive economic forecast e.g. GDP, business index etc. (See analysis from workshops 1 and 2); Existence of
1.
Agenda
1. Approach
2. Industry overview
3. Sector analysis
4. Strategic options
5. Selected strategy
Foundation stage
Growth stage
Financial implications
6. Next steps
Strategic
Strategic Partnership
Partnership (subject
(subject to outcome
Organic
Organic Development
Development Tier
Tier 22 Acquisitions
Acquisitions
of
of dual
dual track
track in
in foundation
foundation stage)
stage)
Begin active identification of development Begin active investigations into the identified Implement partnership with hotel company
opportunities in the prioritised Asian gateway 2nd tier iconic properties in Asia identified during foundation stage
cities Probable initial locations Bangkok, Singapore Support development of hotel pipeline:
Both Greenfield/Brownfield and conversion and Hong Kong Financial investment in hotels under
Probable locations Shanghai, Beijing and Research suggests there are no suitable hotel development; and/or
HCMC properties in Shanghai, Beijing or HCMC Support entry of strategic partner into AsiaPac
Issue mandate to advisors region (subject to type of company)
Key benefit of an acquisition strategy is the
acceleration of growth and lower risk of
development
Within 10 years aim to open: Within 8 years aim to open : Within 10 years aim to open :
8 stabilised1 organically developed properties 2 iconic properties and 6 other stabilised 10 properties with minority investment
organically developed properties
Note: 1. New-build properties typically take 2 years from opening to stabilise revenue
Source: Deloitte Research & Analysis
Begin initial operational Research strategic activities, New management team to Continuation of room Question regarding Client X
improvements quick wins e.g. CRM system begin room renovation renovation and operational brand subject to brands
Client X, Implementation of plan aimed excellence plan acquired via M&A activity
Location X at best in class operational
excellence
Recruitment of development Development director tasked Agree contracts Integrate new properties into
Organic Property director (see management with sourcing individual Initiate construction or Client X system
Development team) properties and development conversion activity
sites in Top 5 target locations
Issue mandate to acquire Agree targets and make Complete purchase of 1 (or Complete Post Merger Continued mandate for iconic
Initial growth
Iconic Property iconic property approaches max 2) properties Integration (PMI) activity property acquisitions on an
M&A opportunistic basis, subject to
availability of funding
Issue mandate to acquire Agree targets and make Complete purchase of Complete PMI activity, Continued mandate for
Secondary
luxury focused hotel company approaches corporate, subject to market specifically: corporate acquisitions on an
growth
conditions and availability of 1. Leveraging platform for Client opportunistic basis, subject to
Corporate M&A funds X, both operations and S&M) availability of funding
2. Decide on branding and
associated activities
Note: Timing indicative only. Actual timings may vary subject to both internal and external factors
Source: Deloitte Analysis
Client X invests majority of available Client X contributes both Division X Strategic partner to invest in room Remaining Client X capital to be
capital in the equity of the strategic and Client X Jeju to be managed by refurbishment of Client X properties invested in strategic partners real
partner the strategic partner Enables upgrading of rooms and estate pipeline on a preferential
Own stake in operating company, Provides gateway location not in repositioning to meet requirements basis
but not be an operator per se existing distribution network/portfolio of strategic partners brand Client X to provide (Samsung)
Reduces capital investment contacts to support development
requirement for Client X in own activity and provide opportunities
property, freeing up capital for either Strategic partner to have proven
investment in larger share of equity track record of successful
in strategic partner (see 1) or future development, thereby reducing the
pipeline (see 2) development risk
Client X to do due diligence on case
by case basis prior to investment in
property
Low
High
Client X impact Given already substantial scale, Client X would have a small impact
Significant interest/impact as players are of smaller scale
on the organisation
Indicative Timeline
Year 1 Year 2 Year 3 Year 4 Year 5 Year 6 Year 7 Year 8 Year 9 Year 10
M&A Target and investment skills Individual development to assist target with development Capability should be acquired with majority stake.
activity and act as a link to Samsung
Contract negotiation for repositioning Critical to ensure key individuals are retained within the
business
Real estate management expertise
Note: Buying a minority investment in a company will provide limited control over the growth strategy of that company, even with a board seat. Therefore the management contract model,
segment extension and alternate models are not a choice that Client X will be able to make and therefore not covered here
Source: Deloitte Research & Analysis
Example JV Structure
Indicative
Description Start search for partnership, with Looking for assets to buy, with an aim Watching brief for corporate M&A on
anticipation of achievability within 3 for 2 properties, subject to available an opportunistic basis, subject to
months funds available funds
Impact on If strategic partner is found, a decision Brand of iconic property will depend on Choice regarding development pipeline,
Brand will need to be made as to whether to terms negotiated during acquisition either:
rebrand the existing portfolio or remain process and strength of brand Branded as corporate M&A target; or
separate Organic pipeline may then either be Client X and organically developed
branded iconic or Client X properties maintained as separate
Impact on Any organic development pipeline that Accelerates development, with Initially instigated development activity
Development has been initiated may be leveraged by properties open sooner than under pure can be added to the pipeline of the
the strategic partner subject to organic corporate target
negotiation and alignment with partners Organic pipeline develops in parallel Development strategy to be aligned,
strategy specifically around target cities
Given the volatility and uncertainty in the current market, it is too risky to bet growth strategy on just strategic partnership, iconic or
corporate acquisition. Therefore the strategy should initially be to establish foundations (outlined previously) and plan to grow
organically in 6 cities, supported by the accelerators on a pragmatic basis. The organic development activity will support each
accelerator, whichever is successful over the longer term
Source: Deloitte Research & Analysis
Agenda
1. Approach
2. Industry overview
3. Sector analysis
4. Strategic options
5. Selected strategy
Foundation stage
Growth stage
Financial implications
6. Next steps
Note: The figures presented are strictly illustrative and based on a broad range of assumptions.
It is assumed that it takes two years for new-build hotels to stabilise Hotel under Construction Hotel Opened
Source: Deloitte Research & Analysis
Key Assumptions
Indicative
Assumption Detail
Construction Costs by Country Based on Davis Langdon & Seah, with land costs assumed at an additional 20%
Profitability by City Hotel Benchmark bespoke profitability survey less estimated fixed charges and provision for renewals at 4%
Number of Rooms per Hotel Based on average of Hotel Benchmark bespoke profitability survey sample
Note: The figures presented are strictly illustrative and based on a broad range of assumptions
Source: Deloitte Research & Analysis
Cumulative Costs: 23.9m 85.8m 190.3m 385.4m 684.8m 856.1m 892.6m 892.6m 892.6m
Note: The figures presented are strictly illustrative and based on a broad range of assumptions
Source: Deloitte Research & Analysis
Cumulative Costs: 276.6m 535.5m 635.0m 831.4m 1002.7m 1039.3m 1039.3m 1039.3m 1039.3m
Note: The figures presented are strictly illustrative and based on a broad range of assumptions
Source: Deloitte Research & Analysis
Cashflow (2009-18)
USDm
Note: The figures presented are strictly illustrative and based on a broad range of assumptions
Source: Deloitte Research & Analysis
Cashflow (2009-18)
USDm
Note: The figures presented are strictly illustrative and based on a broad range of assumptions
Source: Deloitte Research & Analysis
Note: The figures presented are strictly illustrative and based on a broad range of assumptions
Source: Deloitte Research & Analysis
Agenda
1. Approach
2. Industry overview
3. Sector analysis
4. Strategic options
5. Selected strategy
6. Next steps
Fast
Fast Track
Track Implementation
Implementation Process
Process