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Page 1
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Program Objectives
(1 of 3)
Understand what
negotiations are all about.
Choose a strategy to
effectively negotiate.
Page 2
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Program Objectives (2 of 3)
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Program Objectives
(3 of 3)
Use communication
techniques to avert potential
conflicts.
Page 4
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A
Challenge
Please Write a One
Sentence Definition of
N E G O T I A T I O N.
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Defining Negotiation
(1 of 2)
Negotiation is
getting what you
want from the other
person -- no matter
what.
We all know how
bargaining works. You
ask for a lot, and wind
up settling for
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Defining Negotiation
(2 of 2)
Negotiation is an
attempted trade-off
between getting what
you want and getting
along with people.
Negotiation is a discussion
between people, with the goal
of reaching an agreement on
issues, and separating the
parties when neither party has
the power to get its way. Page 7
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Negotiation
Questions
What aspects of the negotiation
will indicate it is proceeding well
or poorly?
What will tell you that it is time
to caucus?
What signs will you use to decide
when a change in negotiators is
necessary?
What constitutes a "successful"
negotiation? Page 8
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Negotiation --
Remember
Two elements are
essential:
Reasonableness and
Flexibility.
Page 9
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The Basic
Components
1.
Preparatio
n
2.
Objectivity
3. Strategy
Page 10
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Basic Components
(1 of 2)
1. Preparation:
Prepare for negotiation if you
want to succeed.
2. Objectivity:
Assess your strengths,
weaknesses, and goals.
Successful negotiators make a
point to "accentuate the
positive."
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Basic Components
(2 of 2)
3. Strategy:
Plan a realistic course of
action based on sound
preparation and objective
appraisal of resources.
4. Technique:
Combine a wide range of
skills; draw on experience and
self-discipline.
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