Arlington Hotel Resort &

Spa
Substance Use and Workplace
Performance
Stephanie Jones
02/19/2017
Background of Project
The hotel was founded in 1875 and is a historical
piece of architecture.
The largest in Arkansas offering 500 rooms
including: full service accommodation, grand
ballroom, thermal baths, and live entertainment
Notoriously known for Al Capone room 422
Purpose of Project
With a high rate of substance use at the workplace.
The purpose is to identify the effects of substance
use while on the job and how it directly affects the
operation of the hotel.
And
Offer options on how to implement an effective drug
policy while creating Employee Assistance Programs
Hotel Substance Use Problems
High rate of substance use while on the job
Poor work environment
Employees high absenteeism, late arrivals, and
early departures
Enabling of a poor behavior
Work performance inefficient
Added stress on the job for coworkers
Employees Who admitted to being under the influence

20%
30% Alcohol
Illegal Drugs
Users who do not use while at
the workplace

50%
Drug Free is the Key
Research Methods
Questionnaires
Face to face interview
Phone interview
Direct Observations
 Hotel Employee Questionnaire
Do you have a history of illegal drug use?
Have you used drugs while at the workplace?
Do you have a history of alcohol use?
Have you consumed alcohol while at work?
Have you had any workplace accidents? If so, how many were related to substance
use?
Do you feel your work performance suffers if you are under the influence?
On average how many days do you miss monthly? Of those days, how many are related
to drug and/or alcohol consumption?
On average how many day are you late or leave early from work? Of those days, how
many are related to drug and/or alcohol consumption?
Do you feel that your workplace is affected negatively due to drug and/or alcohol use? If
so how?
Are you aware of the hotels current drug policy?
How do you feel about the hotels current drug policy?
Would you be interested in the hotel implementing Employee Assistance Programs?
Would you be willing to participate in random drug test?
Criteria For Recommendation
Implementing Employee Assistance Programs
Restructuring Existing Drug Policy
Enforcing Fairness in No Drug and Alcohol Policy for all employees including
salary paid management.
 Cost
Printouts of available resources locally
for Employee Assistance
 Urgency:
Implementation of meeting can occur immediately
Meetings with managers and supervisors to go
over guidelines, explain procedures, and
education.
Later meetings with other employees to cover
updated policy and programs
 Further Evaluation
3 month re-evaluation to assess absenteeism, late
arrivals and early departure rates
6 month give out surveys and reassess. Include
questions pertaining to EAP programs
Arlington Hotel Resort & Spa