SELECTION &

STAFFING
 Lecture: 01
Chapter : Introduction to Staffing
Program: BBA

Day: Sunday and Tuesday

The planning, organizing, compensation, integration and
maintenance of people for the purpose of contributing to
organizational, individual and societal goals.
Edwin B. Flippo

CHAPTER
OUTLINE
Introduction
Definition of Staffing

Nature of Staffing

Importance of Staffing

Elements of Staffing

Factors affecting the Staffing

System
 LEARNING OBJECTIVES
After studying this chapter,
you will be able to:
State the concept and
importance of staffing.
Appreciate the nature of
staffing.
List and briefly describe the
various elements of staffing.
Briefly describe the factors
affecting staffing system
 INTRODUCTION

Staffing is now recognized as a separate

management function. Previously it was
considered to be a part of organization function of
management. The reason for separating the
staffing from organizing is to give proper
emphasis to the actual manning of organizational
roles. The staffing function has assumed greater
importance these days because of rapid
advancement of technology, increasing size of
organizations and complicated behaviour of
human beings. The management of the enterprise
must give due importance to human resources
planning, recruitment, and selection, training,
appraisal and remuneration of workers.
 DEFINITION OF STAFFING

A few definitions by some of the prominent

writers on the subject are given below:

(1) The Managerial function of staffing involves

manning the organizational structure through
proper and effective selection, appraisal, and
development of personnel to fill the roles designed
into the structure.
Koontz and O'Donnell

Thus, manpower planning, procurement (i.e.,

selection and placement), training, development,
appraisal and remuneration of workers are
included in staffing.
 NATURE OF STAFFING

The nature of staffing are as follows:

1. Managerial Responsibility
Staffing is a basic function of management. Every manager is
continuously engaged in performing the staffing function.
2. Continuous Function
Staffing function is to be performed continuously. Every manager is
engaged in various staffing activities. He is to guide and train the
workers and also evaluate their performance on continuous basis.
3. People Centred:
Staffing is people centred and is relevant in all types of
organisations. It is concerned with all categories of personnel from top to
bottom of the organisation.
The broad classification of personnel may be as follows:
(i) Blue collar workers (i.e., those working on the machines and engaged
in loading, unloading etc.) and white collar workers (i.e., clerical
employees).
(ii) Managerial and non-managerial personnel.
(iii) Professionals (such as Chartered Accountant, Company Secretary, Lawyer,
etc.).
4. Concerned with Human Element
Staffing function is concerned with procurement and development of
human resources. Every manager should use human relations skill in
providing guidance and training to the subordinates.
 IMPORTANCE OF STAFFING

The importance of staffing has increased because of

the following factors:

1- Efficient Performance
The efficient performance of the company depends on
the quality of the people employed. This has increased
the significance of staffing.

2- Use of Latest Technology

Many significant changes are taking place in
technology. In order to make use of the latest technology,
the appointment of right type of persons is necessary.

3- Development of Manpower
The management has to train and develop the existing
personnel for future promotion. This will meet the
requirements of the company in future.
 4- Optimum Use of Manpower
Management has to spend money on
recruitment and selection, training wages,
salaries, etc. In order to get the optimum out
from the personnel.
5- Proper Motivation
The workers are to be motivated properly
through financial and non-financial incentives.
6- Higher Morale
Right type of atmosphere should be created
for the workers to contribute to the achievement
of the organizational objectives. This will
increase the morale of the employees.
 ELEMENTS OF STAFFING PROCESS

The scope of staffing is very wide. The elements,

steps or sub-activities of staffing process are as
follows:
1- Manpower Planning
It is concerned with the determining the number
and types of staff required for the organization.
2- Recruitment
Recruitment is the process of searching
prospective employees and encouraging them to
apply for jobs in the enterprise.
3- Selection
Selection is the process of selecting best suited
candidates for the jobs from among those who have
applied for these jobs in the enterprise.
4- Placement of Personnel
The new employees need to familiarized with their
units, supervisors and fellow employees. They should
be placed on the jobs for which they are suited.
 6- Orientation or Induction
Orientation or induction is a process of
familiarizing the new employees with their
enterprise, department, work unit, work group,
superiors, fellows and subordinates etc.
7- Remuneration
Compensation of workers for their efforts involves
fixation of their wages and salaries.
8- Training
The art of acquiring knowledge and skill of doing a
particular job in a particular manner.
9- Development
The development of knowledge, efficiency and
aptitude of different officers of managerial level so
that they may contribute their feeling, cooperation
and contribution towards the accomplishment of
organizational objectives.
 9- Performance Appraisal
It is concerned with the rating or evaluation
of the performance of the employees. Transfer
and promotion of staff are based on
performance appraisal.

10- Promotion and Transfer

Promotion involves the shifting an employee
to a higher position carrying higher
responsibilities, facilities, status and pay.
Transfer involves the shifting of an employee
from one job to another , one unit to another, or
one shift to another.
11- Human Relations

Every manager is responsible for achieving

good human relations in the organization.
Factors Affecting Staffing
 External Factors Affecting
Staffing
1. Nature of rivalry for Human Resources

Many Countries have ample supply of unskilled

workers then highly qualified people.

Companies start to change their staffing policy

and prefer less talented people.
 2. Legal factors
Child labour is prohibited.

Provision are there relating to reservations for

physically handicapped people.

Legal provision affects the staffing policy of an

organization.
 3. Socio-cultural factors
Employment of women for job involving physical
exertion is usually avoided
Women are not offered jobs involving continuous
travelling.
4. External Influences
Employers have to face pressures from political parties or
politicians as new recruitment.

Concept of Employment to Sons of the soil is getting

popular in all countries.

External Influences affect the staffing policy of business unit.

 Internal Factors Affecting
Staffing
Organizational Image

Past Practices

Size of the Organization

Organizational Business Plan