Effective Training: Systems,

Strategies and Practices,4th Edition

Chapter One
P. Nick Blanchard and James W. Thacker

Copyright c 2010 Pearson Education, Inc. Publishing as Prentice Hall 1-1

 General Open Systems Model

OPEN SYSTEM

INPUT PROCESS OUTPUT

Systems External Environment

Copyright c 2010 Pearson Education, Inc. Publishing as Prentice Hall 1-2

 Training as a Subsystem within the
Organizational System
TRAININGS ORGANIZATIONAL ENVIRONMENT
Mission Strategy Structure Policies Procedures
Finances Resources People Products Technology

TRAINING SUBSYSTEM

INPUT PROCESS OUTPUT

Organizational Needs Analysis Knowledge

Employee Needs Design Skills
Budget Development Attitudes
Equipment Implementation Motivation
Staff Evaluation Job Performance

Copyright c 2010 Pearson Education, Inc. Publishing as Prentice Hall 1-3

 Training Processes Model

Needs Analysis Phase

Input Process Output

Design Phase
Input Process Output

Development Phase
Triggering Input Process Output
Event

Implementation Phase
Process
Input Process Output
Evaluation Data
Outcome
Evaluation Evaluation Phase
Data Input Process Output

Copyright c 2010 Pearson Education, Inc. Publishing as Prentice Hall 1-4

 Classification of Learning Outcome

Skill-Based Learning
Compilation
Automaticity

Learning

Cognitive Knowledge Attitudinal Learning

Declarative Knowledge Affect/Feelings
Procedural Knowledge
Strategic Knowledge

Copyright c 2010 Pearson Education, Inc. Publishing as Prentice Hall 1-5