Perum Nirwana VIP Complaint Low Speed Internet

HUAWEI TECHNOLOGIES CO., LTD.

Complain Location

Complain Location

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HISILICON CO., LTD.
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Summary
3G Idle Measurement Routing (K800i) :
Base on RSCP plot signal coming from WIGUNAMW (SC 172) on the spot complaining is certainly not bad. Average is -65 dBm to -80dBm incar and for Ec/No
plot detected that signal quality on the spot complaining is certainly good. 84% quality is better than -12db That has to be still good enough for subs to make
any call/data transaction.

3G Locked Measurement Routing (k800i):

Based on Marking Dedicated mode measurement this area mostly cover by site WIGUNAMW Sec 3 (SC 172) & PONDOKNIRWANAMW sec 2 (SC217) with
average of RSCP is -65 dBm to -90dBm , ECNO 93% quality is better than -12db.
Not found any Failure event during this measurement.

Dual Mode DL/UL Measurement (K800i):

Based on Marking Dual mode measurement this area mostly cover by site WIGUNAMW Sec 3& PONDOKNIRWANAMW sec 2 with average of RSCP is -80 dBm
(good) , Average of ECNO is -9dB (good)
Average Throughput DL = 128 Kbps and UL = 64 Mbps, serving all by 3G coverage R99.
Not found cell reselection on this measurement.

3G DL/UL Measurement (Modem E220 not locked to HS):

Average Throughput 76% route is DL speed is more than 512 Kbps (good) and more than 35% for UL speed is more than 256 Kbps.
serving all by 3G Coverage not found cell reselection on this measurement.
Ping test Result DL: 1.14Mbps UL:0.29Mbps

Conclusion:
Not found Failure event during this measurement.
No Issue for RF Part (RSCP and ECNO)
No issue found when DT doing measurement DL and UL using Modem.

HUAWEI TECHNOLOGIES
HISILICON CO., LTD.
SEMICONDUCTOR Page 3
3G Plot Idle Mode (K800i)

RSCP Ec/No Best Server

-Base on RSCP plot signal coming from SC 172 on the spot -Base on Ec/No plot detected that signal quality on the spot - The site WIGUNAMW (SC 172) is the site which is dominant
complaining is certainly not bad. Average is -65 dBm to - complaining is certainly good. 84% quality is better than -12db. covering the complain spot.
80dBm incar. That has to be still good enough for subs to That has to be still good enough for subs to make any call/data
make any call/data transaction. transaction.

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HISILICON CO., LTD.
SEMICONDUCTOR Page 4
3G Plot by long Call Mode (K800i)

RSCP Ec/No Best Server

- Base on RSCP dedicated plot signal coming from SC 172 on -Base on Ec/No dedicated plot detected that signal quality on - The site WIGUNAMW (SC 172) is the site which is dominant
the spot complaining is certainly not bad. Average is -65 dBm the spot complaining is certainly good. 93% quality is better covering the complain spot.
to -90dBm incar. That has to be still good enough to than -12db. That has to be still good enough to maintained CS
maintained CS or PS data connection with medium speed. or PS data connection with medium speed.

HUAWEI TECHNOLOGIES
HISILICON CO., LTD.
SEMICONDUCTOR Page 5
Statistic Long Call Mode (K800i)

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HISILICON CO., LTD.
SEMICONDUCTOR Page 6
Dual mode Plot by DL/UL (K800i)

RSCP ECNO SC

- Base on RSCP dedicated plot signal coming from SC 172 on -Base on Ec/No dedicated plot detected that signal quality on - The site WIGUNAMW (SC 172) is the site which is dominant
the spot complaining is certainly not bad. Average is -65 dBm the spot complaining is certainly good. 98% quality is better covering the complain spot.
to -90dBm incar. That has to be still good enough to than -12db. That has to be still good enough to maintained CS
maintained CS or PS data connection with medium speed. or PS data connection with medium speed.

HUAWEI TECHNOLOGIES
HISILICON CO., LTD.
SEMICONDUCTOR Page 7
Dual mode Plot by DL/UL (K800i)
Download 5MB Upload 1MB

Based on Marking Dual mode measurement this area mostly cover by site WIGUNAMW Sec 3& PONDOKNIRWANAMW sec 2 with average of RSCP is -80 dBm (good) , Average of
ECNO is -9dB (good)
Average Throughput DL = 128 Kbps and UL = 64 Mbps, serving all by 3G coverage R99.
Not found cell reselection on this measurement.

HUAWEI TECHNOLOGIES
HISILICON CO., LTD.
SEMICONDUCTOR Page 8
3G Plot by DL/UL (Modem e220)
Download 5MB Upload 1MB Ping Test

3G DL/UL Measurement (Modem E220 not locked to HS):

Average Throughput 76% route is DL speed is more than 512 Kbps (good) and more than 35% for UL speed is more than 256 Kbps.
serving all by 3G Coverage not found cell reselection on this measurement.
Ping test Result DL: 1.14Mbps UL:0.29Mbps

HUAWEI TECHNOLOGIES
HISILICON CO., LTD.
SEMICONDUCTOR Page 9