Development and

Implementation of Training

Kamal Uddin Ahmed Ph.D.

NSU EMBA HRM 603 Spring16 Friday 04 March 2016

 DEVELOPMENT PHASE

Input Process Output

Instructional
Material
Determine
Factors That
Facilitate Instructional Instructional
Learning and Strategy Equipment
Transfer

Trainees
and Trainer
Alternative Manuals
Instructional
Methods
Facilities
 Implementation of training

Develop and implement different methods

of training to facilitate adult learning and
to meet training objectives
Use of appropriate AV for a given training
objective and method
Effective seating arrangement on training
determine room suitable for needed
training
Key trainer activities for effective training
 Lecture and Discussion
Lecture is used to transmit information.
When training requires that trainee
understand and integrate material before
moving forward. Two way communication
is essential
used when
Lackof knowledge
Improper attitude
 Two way communication
Accomplished through
Questioning:
Open ended and close ended
Overhead question and direct question
Relay question and Reverse question
Encouraging trainees to respond
Guided discovery
Answer writing
Ice-breaker: designed to be fun but generates
energy that will continue up to the end
Listening
 Reasons for bad listening
Information processing is faster than
speaking, giving trainee an opportunity to
think other stuff
Assuming what the speaker is going to
say, thus interrupting to respond
Believing that speaking not listening, is a
tool to control
Common reasons for not listening
I dont like you
I dont like the way you talk
The topic is too dull or boring
It is too difficult for me to understand
I am not interested in the topic
I know what you are trying to tell me
I know more about the subject then you do
I would rather day dream
I would rather pay attention to things or persons
around me
 The Ten Commandments
of Listening
Stop talking
Put talker at ease
Show talker you want to listen
Remove distractions
Empathize with talker
Be patient
Hold your temper
Go easy on argument and criticism
Ask questions
Stop talking
 Other techniques for maintaining
interest
Move around while talking
Use nonverbal communication
Get rid of dysfluencies
Provide variety
Use pf exercise/ games
 Typical lecture presentation errors
and ways to overcome them
Talking with back to trainees while writing on the board
or flip chart
Using highly unfamiliar words, technical jargon, or
complex sentences
Providing examples that are irrelevant
Reading rather than lecturing
Speaking in a monotone
Making distracting gestures
Leaving projector on with no image or an irrelevant
image
Lack of coordination between the lecture and visuals
shown
 Audio Visuals
Static
Chart/posters
Overheads
Computer generated overheads
Dynamic
Audiotapes
Film and video
 Protocol while using AV
Place the pointer on overhead rather than
on screen
Turn off the projector when not in use
Do not talk to the visual aid, talk to the
trainees
Remove the visual aid not in use
 Techniques of Using Visuals
Make certain that everyone in the
audience can see the visuals.
Explain the visuals if necessary.
Organize and plan the use of each visual.
Talk to the audience--not the visuals.
Avoid blocking the listeners view of the
visuals.
 Facilities
The training room
Furniture
Furniture setup
Trainer
 Trainers KSA

Knowledge
Subject matter
Organization
Adult learning process
Instructional methods
 Trainers KSA
Skills
Interpersonal and verbal skills
Platform skills
organization skills

Attitudes
Commitment to help
Commitment to org
Self efficacy
 Trainer Credibility
First Impression
Experience
 Training sessions

Be guided by
Your background and knowledge.
The audiences interests.
 Then Prepare.
Gather the information needed Next,
organize
Introduction
Body
Conclusion
 Introduction
Prepares listeners to receive
message
Arouses interest
Some Opening Strategies
Give a human interest story
Pose an unanswered question
Present a surprise statement
Give a startling statistic
Use appropriate humor
Quote a recognized expert
Appeal to solve a common
problem
 Body
Divide the whole into comparable
parts.
Apply conventional relationships of
data (time, place, quantity, factor,
combination).
Use factors for presenting issues and
questions.
Connect major points with transitions.
 The Conclusion, Ending

Consider
Restating the subject.
Summarizing key points.
Stating that conclusion the
climactic ending.
 Presentation Methods
Extemporaneous from notes,
rehearsed
Memorized the most difficult,
hazardous
Reading typically dull,
mechanical
 Consideration of Personal Aspects
Confidence gained by
Preparing well
Dressing appropriately
Talking strong
Sincerity try to project it
Thoroughness scant, hurried presentations are
obvious
Friendliness make genuine
 Appearance and Physical Action
The communication environment the things
that surround you as you speak.
Your appearance how they see you is part of
the message.
Your posture also communicates.
So does your walking to and from the podium,
during speech
Also, your facial expressions (smiles, eye
movements, frowns)
Likewise, the your gestures vague in meaning,
but they communicate
 Use of Voice
Vary Pitch
Change Speaking Speed
Use Vocal Emphasis
Develop Pleasant Voice
Quality
Improve Through Self-
Analysis and Imitation