ABOUT ACCENTURE

Global Management Consulting, IT Services & BPO

Company
Headquarters Dublin, Ireland
Present In 200 Locations In over 50 Countries

Employees More Than 2,14,000

Current Clients Include 96 Of The Fortune Global

100
 GLOBAL DELIVERY NETWORK
Relocating And Managing Operations In Different Parts Of
The World
2001 Accenture Implements Global Expansion
Expansion To India (Low Costs, Easy Communication)
Initial Hiring Traditional Methods
Major Hiring Problem in 2003 ( 500 People To Be Recruited
In 5 Weeks)
Move To The New Recruitment Model
RECRUITMENT MODEL

CAPABILITIES
 RECRUITMENT MODEL

CANDIDATE ONBOARDING
SOURCING
MANAGEMENT Tracking
Agencies
Relationship & Engaging
Employee
Assessment Inducting
Referrals
Managing
Internet
Interviews & Tests
Advertisements
POTENTIAL CANDIDATES NEW HIRES

CAPABILITIES
 Candidate sourcing
Mapping business demand
Planning
Optimize supply through various recruitment channels
Initial Screening
Resume validation
Hiring profiles
Skill-set
Responsibility level
Location of work
Sourcing team evaluation:
Deadline
Cost
Conversion rate metrics
 Candidate mgmt
Engaged with candidate throughout the process
Assessment on present evaluation criteria
Three interviews:
HR
Technical
Final
Additional steps on case basis
 On-boarding
Smooth transition till candidate came on board
Building a deeper connection with the candidate
Buddy Program
Gave information to help them become productive
Background checks of candidates
 CAPABILITIES
Looking At Various Aspects Of Recruitment
Demand Fulfillment - Number Of Times Team Was Successfully Able To
Hire
Quality Of Hire Capabilities Of The New Recruit
Cost Per Joiner Total Recruitment Cost To Candidates Recruited
Delivery Cycle Time Time Between Hire Request & Onboarding
Monthly Joiners Per Recruiter - Joiners Per Recruit
Scores of candidates survey
 BPO Hiring In India
Different & Diverse Talent Pool
Skills And Aspirations Different From IT Employees
Change In Candidate Sourcing, Management &
Onboarding Processes
Buddy Assigned To Retain Candidate In Competitive
Environment
Induction Programs For New Recruits
 Restructuring HR
Decentralized Model with Respective HR Teams For
IT, BPO & Consulting
PEOPLE CAPABILITY MATURITY MODEL
5. OPTIMIZED
Continuously Improve Methods To Workforce Innovation, Coaching,
Develop Competency Personal Competency Development

4. MANAGED
Manage Organizational Growth
Performance Alignment, Team
in Workforce Capabilities
Building, Mentoring

3. DEFINED
Identify Competencies
Participation, Competency, Career
& Align Workforce
Development, Workforce Planning,
Skill & Knowledge Analysis

Providing 2. REPEATABLE
Compensation, Training, , Staffing,
Basic
Communication, Performance
Discipline
Management, Work Environment

1. INITIAL STAGE