MINI PROJECT - TOPIC NO: 02

HUMAN RESOURCE
MANAGEMENT
NAME : W.Y.K.S.Gayan

REGISTRATION NO : 516975501

SUPERVICERS NAME : P. R. DADIGAMUWA

 What is Human Resource
Management?

Strategic and coherent approach to the

management of an organizations most
valued assets the people working there
who individually and collectively contribute to
the achievement of its objectives.
 Basic Functions of HRM

Staffing
Training and Development
Motivation
Maintenance
Recruitment
 Dialog Axiata PLC

Sri Lanka's largestcitation needed telecommunications service

provider with the country's largest mobile network operator of
11.8 million subscribers and commands a 50% of the Sri
Lankan mobile market. Dialog is a subsidiary of Axiata Group
Berhad which owns 83.32% controlling stake of the company
while the rest is held by the public.
 Motivation
5

Motivation is defined as the act of inspiring the employees to

work or not to work hard to attain the predetermined goal. It is
the state of activating the person to do something better.
Motivation directs the acts and behaviors of person which drives
the people to act with full effort to achieve goals.
 Training and Development
6

Training and development activities include the determination,

design, execution, and analysis of educational programs. Training
initiatives may include apprenticeship, internship, job rotation,
mentoring, and knowledge shearing.
At the Dialog ANO division there are so many training programs
to develop employees skills.

 Theoretical Aspects
7

Staffing
Acquisition duties consist of human resource planning for
employees, which includes activities related to analyzing
employment needs, determining the necessary skills for
positions, identifying job and industry trends, and forecasting
future employment levels and skill requirements. These tasks
may be accomplished using such tools and techniques as
questionnaires, interviews, statistical analysis.

HRM Project
 Methodology of the project
9
Select an Organization

Collecting Information according to the project

Prepared a Questionnaires

Give the Questionnaires to 10 Employees

Analysis their answers

Suggest some important things to improve their service

 Results of the Questionnaire
10
A - Strongly Agree B - Agree C - Neutral D - Disagree E - Strongly disagree

Characteristics A B C D E
Our organization places the right person in the right job 0 9 1

Selection of a candidate in our organization is strictly 5 3 2

based on his/her talent.
The training needs of the employees in our organization 6 4
are assessed on the basis of their performance
appraisal.
We are satisfied with the benefits we receive 2 6 2

Our organization makes all payments due to us in time 6 1 2 1

Pay increments offered by our organization are 1 1 1 6 1

satisfactory
Rewards and incentives are fairly distributed in our 3 1 1 5
organization.
 Characteristics A B C D E
The company strongly considers our goals and values. 3 7

The organization cares for employees general 5 3 3

satisfaction at work.
The training needs of the employees in our organization 6 4
are assessed on the basis of their performance appraisal.

Each employee is treated with genuine respect. 3 6 1

Activities like religious preaching, meditation and/or yoga 5 1 1 2 1
camps are organized to keep employee morale intact

We trust the management for keeping the promises 1 5 1 2 1

made to us
We satisfied with salary, allowance 3 1 1 5
I really feel as if this organizations problems are my own 2 5 3

Our organization duly supports its employees facing any 5 2 2 1

problem
Motivation Factors to improve the
weakness of the low level
employees
Factors A B C D E
Salary 1 9
Recognition 1 1 2 6

Training 8 2

Motivation talks 1 2 6 1
Job security 8 2

Appreciation 1 4 4 1

Promotion 10
 Recommendation

Most of the employees are not satisfied with their salary.

I have taken 10 low level employees for the experiment.
All of their answer is promotions are not satisfied.
Creating a team spirit is as important as your employees
motivation because work is collaborative by nature.
According to their service and performance they have to
give promotions. Feedback can be seen as a form of
recognition when it is constructive and well presented.
Lot of employees are contract basic employees.
Therefore employees havent good salary and the