Defining the Right Training, for the Right

People, at the Right Time

Leon Herszon

2011 International Institute for Learning, Inc., All rights reserved. Intelligence, Integrity and Innovation 1
2011 International Institute for Learning, Inc., All rights reserved.
 Presentation Goal
Explore how a 360o Competency Assessment can be used to define
the right training needs, to the right population in your organization,
at the right time.

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 Why Training?
Can help your company to
achieve its strategic objectives

Better management of the

companys Portfolio of Projects
and Programs

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 How the Decision is Made

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 How the Decision is Made
Previous experience
HR
Business Unit request
PMO or SME
The boss said so
.....

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 Challenges
What knowledge or experience should my team have to successfully deliver
the companys portfolio of projects and program?
What training subject should I focus? Priorities.
Who should attend the training?
When they should attend?
What is the best training delivery method?

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 Improving the ROI in training

Invest in training the RIGHT

SUBJECT, to the RIGHT
PEOPLE, at the RIGHT TIME,
and using the RIGHT
DELIVERY METHOD.

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 Benefits
Improve training ROI
Obtain 360o view of individual and group proficiency
per competency
Validate career path
Improve team member selection and resource
allocation
Enhance and measure individual performance
Support recruitment
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 Process Step-by-Step Business
1st Step Objectives
Define the necessary
competencies / skills
aligned with your business Portfolio
objectives.

Programs & Projects

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 2nd Step
Validate the list of competencies to assure they cover:
Not only knowledge, but also experience level
Hard skills
Soft skills
Business
And others

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 3rd Step
Define the required targets for each competency per job role.
1. No knowledge or experience
2. Basic understanding
3. Working experience
4. Extensive experience
5. SME

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 4th Step
Run a 360 Competency Assessment

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 5th Step
Identify the competency gaps

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 5th Step
Identify the competency gaps
Senior Project Directors
Client & Stakeholder Mgmt
(3.7 x 4.0 target)
Managing Organization
and People (3.7 x 4.0 target)
Coaching (3.8 x 4.0 target)

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 6th Step
Prioritize and create an effective training plan
Training: Teamwork and Leadership Skills
Priority 1
Training: Negotiation Skills
(Major gaps) On-the-Job: Work on Cross-Cultural teams
Training: Doing Business at XYZ
Priority 2 Training: Risk Management
On-the-job: Assignment to Projects over $1M

Priority 3 Training: PMP Preparation Course

(Minor gaps) Training: Procurement Management

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 Reassess Periodically
Every 6-12 months, re-assess to measure how effective your
intervention was and adjust when needed.

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 Quick look at IILs 360o
Project Management
Competency Assessment
Framework

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