Documente Academic
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Presented by:-
Dr. Smita Choudhary
Contents
Introduction
Types of stress
Consequences of stress
Managing stress
Introduction
Stress is defined as a physical, mental or emotional response to events
which cause mental or physical tension.
Stress is a part of every ones life. But it should not be greater than an
individuals capacity to handle stress.
In such a case, it will cause mental and physical imbalance in the person.
Stress Management 6
Types of Stress
2) Emotional
These happens when stress affects the mind.
Symptoms of emotional stress are
Anxiety
Anger
Depression
Frustration
Over reaction to problems
Memory loss
Lack of concentration
Anxiety is response to loss, failure, or fear of the unknown.
Anger is response to frustration or social stress.
Depression is the response to upsetting events like death of a loved one, illness or failure.
Types of Stress
3) Psychological
Stress for a long period of time may cause psychological
problems in some individuals.
Symptoms of psychological stress are
Social isolation
Phobias
Compulsive behavior
Eating disorders
Night terrors
Stress is classified into two types:
Positive stress (Eustress)
Negative stress (Distress)
A low level of stress can be handled by the body with the
help of use of resources and it includes positive emotions,
like, enjoyment, satisfaction, excitement, etc.
This beneficial part of stress is defined by Selye (1974) as
Eustress (EU means good).
Excessive stress for long period of time may first cause an
unpleasant feeling and then it may cause physical
damage, fatigue and in extreme cases, death of an
individual.
This bad part of stress is defined by Selye as distress (dys
means bad).
Positive stress (Eustress) -Moderate and manageable levels of stress for a
reasonable period of time can be handled by the body through mobilization of
resources and is accompanied by positive emotions, such as, enjoyment,
satisfaction, excitement and so on.
Negative stress (Distress)- an overload of stress resulting from a situation of
either over arousal or under arousal for long periods of time causes the
following: first an unpleasant feeling, followed by physical damage, fatigue and in
extreme cases, even death of an individual.
A Model of Stress
Potential Sources of Stress
1) Environmental Factors
The uncertainty in environment affects stress level of
employees in an organization.
Changes in the business cycle cause economic uncertainties.
Political uncertainties may also cause stress.
Technological uncertainty may also cause stress because an
employees skills and experience may become outdated due
to new innovations.
2) Organizational factors
Pressure to avoid errors or complete tasks within a fixed
time, work overload, a demanding boss may cause stress.
Job related factors like job design, working conditions and
physical work layout may be causes of stress.
Pressure on an individual due to his role in the
organization is also a cause of stress.
Role conflict create expectations that may not be satisfied.
Role overload, i.e., working more than permitted time.
Role ambiguity is created when role expectations are not clearly
understood.
The pressure created by other employees leads to stress.
Organizational structure is also a cause of stress.
Excessive rules and lack of participation in decisions are
sources of stress.
3) Individual Factors