Managing People &

Organizations
The Gateway to Career Success
Managing People & Organizations
Why study Organizational Behavior?
To improve effectiveness
Non-technical skills are the gateway to success
Technical skills alone are not sufficient for an
organization or individual to be successful
Graduates of this program cite managing
people as their #1 developmental issue
Managing People & Organizations

Is Organizational Behavior pretty much

common sense?
Managing People & Organizations
What is an organization?
Any group working together to achieve
common goals
Must have an ongoing purpose

Includes corporations, government agencies,

family businesses, non-profits
Organizations exist within organizations
Managing People & Organizations
Why would an organization perform better than an equal
number of individuals acting independently?

A Common goal can generate synergy

Organization solves the problem of quantity but not
complexity
Individuals have limited capacity
Organizations need specialized skills
Cooperation among Specialists should increase potential
Performance is a function of the cooperation effectiveness
All of this depends on teamwork
Managing People & Organizations
What do managers do?
Accomplish tasks through others

Make decisions

Allocate resources

Achieve goals
Managing People & Organizations
Framework for management
Plan define goals, establish strategy, plan and
coordinate activities
Lead motivate workforce, direct activities,
communicate, resolve conflicts
Organize design structure, assign tasks, decide on
roles, define reporting relationships
Control monitor activities, correct deviations,
compare to goals
Managing People & Organizations

What do managers need?

Technical skills,

Non-technical skills,

Analytical skills
Managing People & Organizations
What is theory?
A system of assumptions or accepted principles
Explains the nature or behavior of a set of
phenomena
There is an element of speculation
Helps us analyze, explain or predict behavior in
organizations
Theory is validated through experimentation
Not the same as peoples experiences
Managing People & Organizations
Theories help us to understand the practice of
management
Offer insights into causality
Can guide management action and improve
effectiveness