Telco Trends & Challenges

Monetize & Digitalize

By:
Yulianus
Division Head MIDI Pricing
AGENDA

1 Trends & Challenges in telecommunication

industry in global market

2
Trends & Opportunites in Indonesia market

3
Indosat : Adapting to the changes
1 Trends & Challenges in telecommunication
industry in global market
Telecommunication Evolution
Past, Present & Future
Computing Evolution
Past, present & future
Telco Now : Entering the digital era

Technology is changing rapidly, changing

lifestyes, and growing the mobile devices
adoption with broadband-enable that has
made access to the digital world
Development of mobile application
generate the traffic of data service
Impact of digitalization continues to drive
telecommunications operator try to
monetize their infrastructure investments
and exploding data traffic
Over The Top Players are growing & expanding

The over-the-top (OTT) players

such as Akamai, Facebook,
Youtube and Google generate the
revenue by riding on telecom
network infrastructure.
Facebook launched internet.org
Google launched 180 satellites
More are coming.
2
Trend & Opportunity in Indonesia market
Trend in Indonesia Market
The beginning of Digital Business
E-commerce is now taking off : Tokopedia, bukalapak, mataharimall, olx, lazada, etc.
E-money : Dompetku, T-Cash, XL Tunai, Doku, Finnet, Mynt, etc
Direct Carrier billing payment (fir digital goods) : Indosat, Tsel, XL.
Opportunities for Indonesia Telco Operators

Digitalize over 250 million mobile customer

Digitalize over 56 Million of UKM
Telco become non banking finance institution (64%
of population are still unbankable ), e-money,
carrier billing payment, etc.
Monetize LTE with proper data plan
Telcos Products & Infrastructure
Telco Products & Service :
Machine can act (M2M)
Internet of everything
Solution based on vertical
Over The Top (OTT)
Smart city / nation
Big data
Cloud computing
Telco Infrastructure :
Fixed Broadband / FTTx
Long Term Evolution (LTE)
Evolved Packet Core (EPC)
Service Defined Network (SDN) /
Network Functions Virtualization (NFV)
IP Multimedia Subsystem (IMS)
What is the challenge?
Infrastructure : Telco providers need to shift from legacy voice-centric
strategies to data-driven plans.
Data Centric Network
Differentiated Service
Access agnostic service
Agility in Process less adaptive to customer experience journey
People skills set Lack of competency
Regulation to support industry growth Lack behind.
Strategy to compete with OTT Player (Google, Facebook, Youtube, Twitter, etc)
Effective way to control the cost
Challenge Infrastructure Readiness

Infrastructure : Telco providers need to

shift from legacy voice-centric strategies
to data-driven plans.
Data Centric Network
Differentiated Service
Access agnostic service
Telco provider should look at expanding
their data-carrying capacity to provide
superior service
Challenge Agility in Process

Less adaptive to customer

experience journey
Building awareness to understand
customer behavior & Navigation
Support and communication to
address the transformation
Challenge People skills set

Lack of competency
Skill set transformation move to ip
centric (Digital)
Build Knowledge in virtualization,
Apps, and Operating System
Build Knowledge in Digitalization
Challenge Regulation to support
industry growth
Spectrum Managers in countries around the globe today
face strong pressure to free up more spectrum for
broadband wireless network access,
Regulators are scrambling to find more spectrum for
wider channels and greater throughput available with
advanced wireless technologies such as Long-Term
Evolution (LTE)
Regulation in finance intuition (e-money)
Challenge Strategy to compete with
OTT Player
The over-the-top (OTT) players
video, audio, and other
services such as Facebook and
Youtube that piggyback free on
telecom systems are gaining in
number and popularity, making
the traditional operators task
that much more difficult
Telco operator should have
strategy plan to compete and
grab the revenue
Challenge Effective way to control
the cost
With all the new service rollouts happening and changes
taking place, operators must be sure to control the costs
of the current solutions so they can invest in whats
coming next.
Developing scalable services now can help manage future
costs, since operators will be able to react rapidly to
market changes.
3
Indosat : Adapting to the changes
Indosat : Adapting to the changes

Enter the digital business

(IWIC, IdeaBox, Dompetku, Indosat Product Portfolio
IMX, Direct Carrier Billing,
etc)
Deploy and monetize 4G LTE
(Super 4G-LTE)
Develop new stream M2M,
Smart City / Nation, Cloud
based
B2B & Enterprise focus to
industry vertical solution :
Know the customer need.
 Development of Machine-to-machine (M2M)

M2M SERVICE PROVIDER

M2M SERVICE
MANAGEMENT
M2M Area
Network

M2M
Applications Indosat
Service Capabilities

M2M Infrastructure
ENABLING Gateway
PLATFORM &
SERVICE M2M Area
DELIVERY Network
Direct Connection

M2M Devices

Client
BASIC CONNECTIVITY
Application
Source :

http://www.strategyand.pwc.com/perspectives/2
015-telecommunications-trends
Trends in Telecommunication Reform 2015: Getting
ready for the digital economy 2015
http://www.itu.int/pub/D-PREF-TTR.16-2015
http://www.telco-
ott.com/opinions/2013/06/five-major-
challenges-for-telecommunications-providers/
 Thank you for
Your kind attention

Presentation Topic