Good Morning and

Welcome
AHRA

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 PASSION
PRACTICE
AND
PUBLIC SPEAKING
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 Why Will They Listen?
 Needs
 Benefits
 Interests
 What is the most important?
 What’s the attention getter?

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 Logic Appeal

 How Can I Benefit You?

» Money
» Time
» Productivity
» Improved Product
» Health/Safety

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 Emotional Appeal

 EMOTIONAL BENEFITS
» Recognition
» Achievement
» Security
» Pleasure
» Self-confidence

 MASLOW’S HIERARCHY
» Physiological, Safety, Security
» Self-Esteem, Self-Actualization

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 Persuasion:
The Ultimate form of Communication

Logic and Emotion

or
The Heart/Soul and The Mind

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 The Rule of 7 +/- 2

1963570079115551212

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 The Rule of 7 +/- 2

Anchor your information

More is not always better

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 Wisdom and Words

 The Ten Commandments has 297 words

 The Lord’s Prayer 56 words
 Washington’s 2nd Inaugural Address
200 words
 Lincoln’s Gettysburg address 226 words
 This totals 779 words.

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 How Can You Tell If They’re Listening?

 Room Noise
 TEGO
 Three Signs of Exceptions
 Looping Every 3 - 5 Minutes

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 Education Vs Reality

 Education/Formal Training:
» 54% of our training is in writing skills
» 36% of our training is in reading skills
» 8% of our training is in speaking skills
» 2% of our training is in listening skills

 Real Life:
» 40% of our day is spent in listening
» 35% of our day is spent in speaking
» 16% of our day is spent in reading
» 9% of our day is spent is writing

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 Words and Meaning

 The English language contains over

2,000,000 words.
 Yes, it is possible to be
misunderstood!

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 The Keys to Success

Practice
Passion

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 Presenting Vs Reporting

 Presentations
» are delivered and listened to
 Reports
» are read and...

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 Creating A
Stage Presence

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 Objectives

 To understand the benefits and perks

 To understand your strengths and - not
so strong areas
 To understand the importance of your
voice, presence, and effectiveness
 To understand how to relate to your
audience

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 Your “To Do” List

 Posture
 Dress
 Know Your Stage
 Know Your A/V
 Introductions and Conclusion
 Reacting To Your Audiences

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 Elements of Your Body

 Good Posture
» It gives your audience confidence
» It helps your voice stay relax
» It allows you to breath properly
» It helps you stay alert
» It give you confidence in yourself

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 Dress for Success
 55% is based on how we look
 37% is based on how we present
ourselves
 Only 8% is based on what we say
 92% of our communication is non-
verbal

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 A/V - The Help That Can Kill

 Know Your Stage

 Handouts
 Overheads
 Slides
 Videos
 Flip Charts
 New Technology

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 Beginnings and Endings
FRAME WORK:
“Men perish because they cannot join the beginning with
the end.” - Alcmaeon
THE HOOK:
“A good beginning makes a good ending.” - English
Proverb
A LIFE CHANGING CONCLUSION:
“Better is the end of a thing than the beginning thereof.” -
Ecclesiastes 7:8

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 Your Audience
 Prisoner
 Vacationer
 Graduate
 Student

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 What Makes Your Audience
Angry or Doubt You
 Extending the Time
 Poor Visuals
 Poor Sound
 Poor Surroundings
 Poor Handling of Equipment
 Poor Use of Humor
 Poor Attitude

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 Take Care of Your Voice

Develop resonance
Cold, wet weather
Yelling
Milk Products

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 Elements of Your Voice
 Pitch
» How high or low is your voice
 Volume
» How loud is your voice
 Tone
» What sound characteristics do you have?
 Pace
» How long does the sound last?
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 How To Handle Questions
 Always allow time for questions
 If unsure on what is asked, ask for
clarification
 If necessary, take notes
 If you don’t know, say so
 If someone in the group is an expert in
this area, defer to that person
 Remain calm

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 The Capital Punishment of
Presenting

Death by Elocution

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 “The voice is a second face.”
- Gerald Bauer

Can you fine-tune your

presentation skills enough to
convince and persuade?

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 Compliments of
Dr. Suzanne Metzger
317-718-1855
suzannecmi@earthlink.net
www.corporatemasters.com

Corporate Masters Inc.