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Planning to
Manage
2
Preparing and Planning to Manage
14.1
14.1
14.1
manager controlling
planning quality control program
strategic plans climate
tactical plans image
operational plans team building
organizing communication
directing
Managers, Leadership,
and Teamwork
Each person in a business is a valuable resource.
Performing Management
Functions
When managers are managing, they use a
series of activities called management
functions to achieve their objectives.
planning organizing
directing controlling
Planning
Planning
• strategic plans
• tactical plans
• operational plans
Planning
Planning
plans.
Planning
Organizing
Directing
Controlling
Controlling
Establishing a
Positive Climate
The climate that exists in a climate the prevailing
new business is linked to atmosphere or attitude in a
business
the tone the manager
sets.
Establishing a
Positive Climate
The three elements of a positive business
climate are:
• image
• team building
• communication
Image
Team Building
Communication
14.1
14.1
14.1
14.2
14.2
14.2
Adopting a
Management Style
Management style is the manner in which you
approach your management responsibilities.
Adopting a
Management Style
The three styles of management are:
• power-oriented
• routine-oriented
• achievement-oriented
Adopting a
Management Style
Good managers use situational management
situational management the style of adapting the
management approach to
as a supplement to their particular circumstances
basic approach.
Developing
Management Skills
To manage activities successfully, you must draw
on a specific set of skills.
human relations
communication
networking
math
problem solving and decision making
technical
time management
conceptual
Human Relations
Communication
Networking
Time Management
Time Management
Conceptual Skills
Take action.
Listen to customers.
Stress respect.
14.2
14.2
14.2
Managing a
Virtual Workforce
Technology has made it easier for businesses to have
workers who work out of the office.
Tech Terms
e-meeting
a meeting that takes place online or via a telephone conference call
groupware
software designed to be used by more than one person at more than
one location
Tech Terms
instant messaging
a software application that allows real-time communication between
two or more people through a network
telecommute
to work outside an office on a computer linked to the workplace via a
modem
Preparing and
Planning to
Manage