ONLINE APPLICATION SYSTEM

Urban Development Authority

Sri Lanka

February 02, 2018 @ Sri Lanka Institute of Architects

OBJECTIVE: Making the Application Process

MORE TRANSPARENT

MORE EFFICIENT
OBSERVATIONS: Online Application Process of

• International Universities

• Visa Application

• City Councils in Developed Countries

With the Conventional System

Applicant UDA/ Local Authority

Filled
Application

• Where is the application now?

• How long will it take?
• Has it been misplaced?
• Any improvement needed?
• Should I contact someone I know in the
UDA to get an update?
With the New System

Applicant UDA

Filled Online
• Can submit the application from
Application
anywhere
• Live update on the status of the
application
• Required Improvements to the
application are notified instantly and
can respond online
• Archived history of the application
process with the comments and
responses
How to get started?

visit: http://applications.uda.lk
First time using the new system?
Create your own User Account

Follow these instructions to create a user account and

get the login information
First time using the new system?

You’ll get the login information via email

First time using the new system?

Login to the system with your User Name and Password

User Interface

Change the
Password
Starting a New Application

Open a New
Application
Starting a New Application

Select the
Application
Type

Select the
Local Authority
where the
development is
proposed
Starting a New Application Reference Number
Completing the Application

• Text boxes

• Check Boxes

• Uploads
Completing the Application

Save Each Section

After Completing
Completing the Application

Submit

Certification
Monitoring the Progress

Current Status
of the
Application

Submitted
Application
Monitoring the Progress

View the
Submitted
Application
Monitoring the Progress

Progress and
the Timeline
of the
Monitoring the Progress

Withdraw the
Application
The Application Process

Application Submission
Based on the Local Authority,
Enforcement which the development is
Applicant proposed in
Officer

With Enf. Officer’s

Observations, Comments
and Recommendations

Deputy
Director
The Application Process

Application Submission
Based on the Local Authority,
Enforcement which the development is
Applicant proposed in
Officer

Improvements With Enf. Officer’s

Observations, Comments
and Recommendations

Deputy
Director
The Application Process

Application Submission
Based on the Local Authority,
Enforcement which the development is
Applicant proposed in
Officer

Fee Payment With Enf. Officer’s

Observations, Comments
and Recommendations

Deputy
Director

Once the Deputy Director is convinced that the application

is ready to be presented to the Planning Committee
The Application Process

Application Submission
Based on the Local Authority,
Enforcement which the development is
Applicant proposed in
Officer

With Enf. Officer’s

Observations, Comments
and Recommendations

Decision / Request Deputy

to improve Director

Planning
Committee
The Application Process

Application Submission
Based on the Local Authority,
Enforcement which the development is
Applicant proposed in
Officer

Improvements With Enf. Officer’s

Observations, Comments
and Recommendations

Deputy
Director

Planning
Committee

If the Planning Committee Requests for Further

Improvements
The Application Process

Application Submission
Based on the Local Authority,
Enforcement which the development is
Applicant proposed in
Officer

With Enf. Officer’s

Planning Committee Decision Observations, Comments
and Recommendations
with the Scanned Copy of Permit/
Rejection Letter
Original Copy will be sent in Reg. Post Deputy
Director

Planning
Committee

Director

Once the Planning Committee Accept or Reject the

Monitoring the Progress
Monitoring Performances

Chairman’s / Director’s View

The applications those are

delayed are highlighted

Access to all the applications in

the system

Analysis of the performances of

individuals and groups
Future Developments

• Registration with Mobile Phone connection

• SMS Notifications

• Connect the system with other related agencies (Water board,

Electricity Bord, etc…)

• Integrate the system with a Spatial Database

• Make the Development Regulations and Zoning Plans available

online through WebGIS

Thank you