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A Good Neighbour…

The Trust Equation Component Realm Example

Trust = C + R + I Credibility
Words I can trust what
he says about…
S Actions I can trust her to
Maister, Green & Galford (2002)
Reliability do…

Emotions I feel
Intimacy comfortable
opening up and
discussing …
Motives I can trust that
S
Low elf- he cares about
Orientation my interests and
needs…

Note: The higher the Self-Orientation , the


lower the impact of Credibility, Reliability and
Intimacy on overall Trust.

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