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• This type has only tow answers in the form of “YES” or “NO”, “TRUE” or “FALSE” etc…
•
• Multiple – choice question.
• In this case the respondents are offered two or mores choices and the respondent have to indicate which is applicable in the following cases.
•
• STATISTICAL TOOLS APPLIED
• Percentage Analysis
• Weighted Average
• One-way ANOVA
•
• PERCENTAGE ANALYSIS:
• Percentage refers to a special kind of ratio. Percentage analysis test is done to find out the percentage of the response of the respondents. In these tool various percentage are presented by the way of Bar-diagram, Pie
charts in order to have better understanding of the analysis.
•
• FORMULA:
• Number of respondents
• Percentage = ------------------------------------------------ × 100
• Total number of respondent
• WEIGHTED AVERAGE:
•
• Mean in which each item being averaged is multiplied by a number (weight) based on the item's relative importance. The result is summed and the total is divided by the sum of the weights. Weighted averages
are used extensively in descriptive statistical analysis such as index numbers. Also called weighted mean.
• Under the one-way ANOVA, we consider only one factor and then
observe that the reason for said factor to be important is that several
possible types of samples can occur within that factor .
• Analysis of varience table for one-way ANOVA
ANALYSIS AND INTERPRETATION
TOTAL ∑(Xij-X)2
(n-1)
i=1,2,…
j=1,2..
AGE GROUP OF THE RESPONDENTS
35
30
26
25
25
20
15
10 8
-
-
<20 YRS 21-25 YRS 26-35 YRS 36-50 YRS >50 YRS
• INFERENCE:
• From the above table, it is inferred that, 41% of respondents belongs
to 26-35 years, 26% of the respondents belongs to 36-50 years,25 %
of respondents belongs to 21-25 years , and 8% of the respondents
belongs to above 50 years, 0% of respondents belongs to less than 20
years
GENDER OF THE RESPONDENTS
GENDE NO OF
R RESPONDENTS PERCENTAGE(%)
MALE 74 67
FEMAL
E 36 33
67
70
60
50
40
33
30
20
10
0
MALE
FEMALE
•
• INFERENCE: From the above table it is inferred that out of 110
respondents, 67% were Male and 33% were Female.
•
EDUCATIONAL QUALIFICATION OF THE RESPONDENTS
DEGREE/DIPLOMA 65 60
POSTGRADUATE 39 35
OTHERS 6 5
60
60
50
40
35
30
20
10
5
0
DEGREE/DIPLOMA POSTGRADUATE OTHERS
• INFERENCE: From the table ,it was inferred that 60% of respondents
fall in the category of Degree/Diploma,35% of respondents fall in the
category of Post graduate, 5% of respondents fall in the category of
Others.
•
YEARS OF SREVICE OF THE RESPONDENTS
40 39
35
30
22 30
25
20
15
10
5
0
9
1-5 YRS
6-10 YRS
11-20 YRS
ABOVE 20 YRS
•
• INFERENCE: From the above table it is inferred that 39% of
respondents have 6-10 yrs experience, 30% of respondents have 11-
20 yrs experience, 22% of respondents have 1-5 yrs experience,9% of
respondents have above 20 yrs experience.
•
MONTHLY INCOME OF THE RESPONDENTS
40.00 38.18
35.00 33.64
30.00
25.00
20.00
15.45
15.00 12.73
10.00
5.00
0
0.00
10000-20000 20001-30000 30001-40000 40001-50000 >50000
• INFERENCE: From the above table it was inferred that 38.18% of
respondents are having income 30001-40000/month, 33.64% of
respondents are having income 20001-30000/month, 15.45% of
respondents are having income 10000-20000/month, 12.73% of
respondents are having income 40001-50000/month and 0% of
respondents having income above 50000/month.
AWARENESS ABOUT VARIOUS WELFARE MEASURES OF THE ORGANISATION
AWARENESS OF
VARIOUS WELFARE NO.OF.RESPONDENT
MEASURES S PERCENTAGE(%)
YES 80 72.73
NO 30 27.27
72.73
80.00
60.00
40.00
27.27
20.00
0.00
YES
NO
• INFERENCE: From the above table it is inferred that 72.73% were
aware of various welfare measures provided by the company and
27.27% were not aware of various welfare measures provided by the
company.
RATING OF FACILITY BENEFITS
45.00
40.00
35.00
30.00 MEDICAL
EDUCATION
25.00
HOUSING
TRAVELLING
20.00
RECREATION
15.00
10.00
5.00
0.00
1 2 3 4 5
• INFERENCE:
• From this table it is inferred that 45.45% of the respondents rated
medical facility as the first most benefitted facility, 45.45% of the
respondents rated educational facility as the second most benefitted
facility, 36.36% of the respondents rated housing facility as the third
most benefitted facility, 25.45% of the respondents rated recreation
facility as the fourth most benefitted facility and 35.45% of the
respondents rated travelling facility as the fifth most benefitted
facility.
•
SATISFACTION LEVEL TOWARDS MEDICAL FACILITIES PROVIDED
50
40
ROUTINE CHK UP
30 FIRST AID
MEDICINE SUPPLIED
AMBULANCE SERVICE
20
10
0
HIGHLY SATISFIED SATISFIED NEUTRAL DISSATISFIED HIGHLY DISSATISFIED
• INFERENCE:
• From the above table it is inferred that for routine check up 24.55 % of the
respondents are highly satisfied, 50.91 % of the respondents are satisfied, 14.55
% of the respondents are neutral, 6.36 % of the respondents are Dissatisfied and
3.63 % of the respondents are highly dissatisfied, for First aid 11.82 % of the
respondents are highly satisfied, 50 % of the respondents are satisfied, 29.09% of
the respondents are neutral, 3.63 % of the respondents are Dissatisfied and 5.45
% of the respondents are highly dissatisfied, for medicine supplied 16.36 % of the
respondents are highly satisfied, 54.55 % of the respondents are satisfied, 22.72
% of the respondents are neutral, 2.72 % of the respondents are Dissatisfied and
3.63 % of the respondents are highly dissatisfied, For Ambulance service 12.73 %
of the respondents are highly satisfied, 49.09 % of the respondents are satisfied,
29.09 % of the respondents are neutral, 4.55 % of the respondents are
Dissatisfied and 4.55 % of the respondents are highly dissatisfied.
TABLE 2.1.11
OVERALL SATISFACTION TOWARDS EDUCATIONAL FACILITIES
SATISFIED PERCENTAGE
OVERALL NO.OF.RESPONDENTS (%)
YES 97 88.18
NO 13 11. 82
TOTAL 110 100
OVERALL SATISFACTION OF
EDUCATIONAL FACILITIES
100.00
88.18
90.00
80.00
70.00
60.00
50.00
40.00
30.00
20.00
11.82
10.00
0.00
YES NO
• INFERENCE:
• From the above table it is inferred that 88.18% of respondents are
satisfied with the overall educational facility provided and 11.82% of
the respondents are not satisfied with the overall educational facility.
SATISFACTION LEVEL TOWARDS CANTEEN FACILITIES
HIGHLY HIGHLY
CANTEEN SATISFIED SATISFIED NEUTRAL DISSATISFIED DISSATISFIED TOTAL
QUALITY OF
FOOD 17 66 17 5 5 110
PERCENT(%) 15.45 60 15.45 4.54 4.54 100
QUANTITY OF
FOOD 14 63 27 6 0 110
PERCENT(%) 12.73 57.27 24.55 5.45 0 100
PRICE 17 60 26 6 1 110
PERCENT(%) 15.45 54.55 23.64 5.45 0.9 100
70
60
50
40
QUALITY OF FOOD
QUANTITY OF FOOD
30 PRICE
20
10
0
HIGHLY SATISFIED SATISFIED NEUTRAL DISSATISFIED HIGHLY DISSATISFIED
• INFERENCE:
• From the above table it is inferred that for quality of food 15.45 % of the
respondents are highly satisfied, 60% of the respondents are satisfied,
15.45 % of the respondents are neutral, 4.54 % of the respondents are
Dissatisfied and 4.54 % of the respondents are highly dissatisfied, for
quantity of food 12.73 % of the respondents are highly satisfied, 57.27% of
the respondents are satisfied, 24.55% of the respondents are neutral, 5.45
% of the respondents are Dissatisfied and 0 % of the respondents are
highly dissatisfied, for price of the food 15.45 % of the respondents are
highly satisfied, 54.54 % of the respondents are satisfied, 23.64 % of the
respondents are neutral, 5.45 % of the respondents are Dissatisfied and
0.90 % of the respondents are highly dissatisfied
OVERALL SATISFACTION LEVEL TOWARDS CANTEEN FACILITIES
OVERALL
SATISFACTIO PERCENTAGE(
N NO.OF.RESPONDENTS %)
YES 87 79.09
NO 23 20. 91
OVERALL SATISFACTION OF
CANTEEN FACILITIES
20.91
YES
NO
79.09
• INFERENCE:
• From the above table it is inferred that 79.09% of respondents are
satisfied with the overall canteen facility provided and 20.91% of the
respondents are not satisfied with the overall canteen facility.
PERSONS AVAILING HOUSING LOANS:
PERCENTAGE(%
AVAILING HOUSING LOAN NO.OF.RESPONDENTS )
YES 78 70. 91
NO 32 29. 09
29.09
YES
NO
70.91
•
• INFERENCE:
• From the above table it is inferred that 70.91% of the respondents are
availing housing loan and 29.09 % of the respondents are not availing
housing loan.
SATISFACTION TOWARDS HOUSING FACILITY:
YES 62 56.36
NO 48 43.64
TOTAL 110 100
SATISFACTION TOWARDS
HOUSING FACILITY
43.64
YES
NO
56.36
• INFERENCE:
• From the above table it is inferred that 56.36% of respondents are
satisfied with the housing facility provided and 43.64% of the
respondents are not satisfied with the housing facility provided.
RECREATION FACILITY THAT VALUES MOST:
NO OF
RECREATION RESPONDEN PERCENT
FACILITY TS AGE(%)
HOLIDAY
HOMES 70 63. 64
CLUBS 26 23. 64
SPORTS
EVENTS 14 12.72
12.73
23.64
63.64
HOLIDAY HOMES
CLUBS
SPORTS EVENTS
• INFERENCE:
• From the above table it is inferred that 63.64 % of the respondents
values Holiday Homes as beneficial,23.64% of the respondents values
clubs as beneficial recreation and 12.73 % of the respondents values
sports events as a beneficial recreation .
•
RATING FOR INTRAMURAL FACILITIES
FACILITIES 1 2 3 4 5 6 7 8 9 10 TOTAL
DRINKING WATER 66 16 14 5 4 1 2 2 0 0 110
60 14 12
.0 .5 .7 4. 3. 0. 1. 1. 0. 0. 100
PERCENTAGE% 0 5 3 55 64 91 82 82 00 00
LATRINES&URINALS 5 12 20 25 15 15 5 9 0 4 110
10 18 22 13 13
4. .9 .1 .7 .6 .6 4. 8. 0. 3. 100
PERCENTAGE% 55 1 8 3 4 4 55 18 00 64
SPITTOONS 5 6 14 15 12 11 15 8 8 16 110
12 13 10 10 13 14
4. 5. .7 .6 .9 .0 .6 7. 7. .5 100
PERCENTAGE% 55 45 3 4 1 0 4 27 27 5
LIGHTING 45 18 13 10 13 2 5 1 1 2 110
40.9 16.3 11.8 11.8
PERCENTAGE% 1 6 2 9.09 2 1.82 4.55 0.91 0.91 1.82 100
CANTEEN 20 15 9 9 7 15 6 4 9 16 110
18.1 13.6 13.6 14.5
PERCENTAGE% 8 4 8.18 8.18 6.36 4 5.45 3.64 8.18 5 100
70.00
60.00
50.00 RANK 1
RANK 2
40.00
RANK 3
RANK 4
30.00
RANK 5
20.00 RANK 6
RANK 7
10.00 RANK 8
RANK 9
0.00
RANK 10
• INFERENCE:
• From this table it is inferred that 60% of the respondents rated first
for Drinking water ,31.82 % of the respondents rated second for
seating arrangement,11.82 % of the respondents rated third for
lighting,18.18% of the respondents rated fourth for first aid
appliances,13.64% of the respondents rated fifth for latrines &
urinals,13.64% of the respondents rated six forcanteen,18.18% of the
respondents rated seven for washing place,7.27% of the respondents
rated eight for spittoons,12.73% of the respondents rated nine for
changing rooms and 17.27% of the respondents rated ten for rest
rooms.
BENEFITS OF EMPLOYEE WELFARE
BENEFITS 1 2 3 4 5 TOTAL
INCREASE STANDRD
OF LIVING 34 38 24 10 4 110
PERCENTAGE(%) 30.90 34.54 21.81 9.09 3. 64 100
LOYALTY TOWARDS
THE
WORK 27 33 14 21 15 110
PROMOTE HEALTHY
IR 28 22 27 23 10 110
50
40
CREATS EFFICIENCY
IMP PHY& MENTAL HEALTH
30
INCREASE STANDRD OF LIVING
LOYALTY TOWARDS THE WORK
PROMOTE HEALTHY IR
20
10
0
1 2 3 4 5
• INFERENCE:
• From this table it is inferred that for 52.73 % of respondents welfare
creates efficiency towards work,for 40% of the respondents welfare
improves Physical and Mental health, for 24.55% of the respondents
welfare promotes healthy Industrial relationship, for 19.09% of the
respondents welfare creates Loyalty towards the work and for 4% of
respondents welfare increases standard of living.
•
•
WELFARE PROVIDES MOTIVATION:
PERCENTAGE
MOTIVATIONAL FACTOR NO.ON RESPONDENTS (%)
YES 72 65.45
NO 38 34.55
34.55
YES
NO
65.45
• INFERENCE:
• From the above table it is inferred that for 65.45% of respondents
welfare act as a motivational factor and for 34.55% of respondents
welfare is not acting as a motivational factor
•
FREQUENCY OF GETTING FEEDBACK:
14.55
18.18
OFTEN
OCCASIONALLY
NEVER
67.27
• INFERENCE:
• From the above table it is inferred that 67.27% of respondents are
occasionally asked for the feedback about the welfare
measures,18.18% of respondents are often asked for the feedback
and 14.55 % of the respondents are never asked for the feedback.
•
MODE OF DETERMINING WELFARE REQUIREMENTS:
PERCENTAGE(
DETERMINING THROUGH NO.OF.RESPONDENTS %)
OBSERVATION 20 18.18
SUGGESTIONS 44 40.00
PERFORMANCE 37 33.64
INTERVIEW 9 8.18
TOTAL 110 100
DETERMINING WELFARE REQUIREMENTS
8.18 18.18
33.64
OBSERVATION
40.00
SUGGESTIONS
PERFORMANCE
INTERVIEW
• INFERENCE:
• From the above table it is inferred that 18.18% the welfare
requirement is determined by observation, 40% the welfare
requirement is determined by suggestion, 8.18% the welfare is
determined by interview and 33.64% the welfare requirement is
determined by performance.
•
•
SATISFACTION OF OVERALL WELFARE MEASURES:
SATISFIED
WITH OVERALL PERCENTAGE
WELFARE MEASURES NO.OF.RESPONDENTS (%)
YES 72 65.45
NO 38 34.55
TOTAL 110 100
OVERALL SATISFACTION TOWARDS WELFARE MEASURES
34.55
YES
NO
65.45
• INFERENCE: From the above table it is inferred that 65.45% of the
respondents are satisfied with overall welfare measures provided and
34.55% of the respondents are not satisfied with overall welfare
measures provided.
•
STATISTICAL ANALYSIS
• WEIGHTED AVERAGE
• AIM:
• To find out the employees opinion towards rating the various
Medical facilities
Satisfaction level towards various Medical facilities
Medicine 27.67 2
Supplied
Ambulance service 26.47 3
• CONCLUSION:
• It is concluded that most of the respondents said that the company
provides the best routine check up facility to the respondents.
weightage given fro routine check up is 28.33, ,weightage given for
Medicine supplied is 27.67 ,weightage given for ambulance service is
26.47 and weightage given for first aid is 26.33
• AIM:
• To find out the employees opinion towards rating the various
Educational facilities
Satisfaction level towards various Educational facilities
X1
Educational WX1
Highly X2
satisfied WX2
Neutral X3
Dissatisfied WX3
Highly
facilities
33 satisfied
165 17 85 13 Dissatisfied
65
Reimburseme 33 56 15 5 1
56 224 57 228 57 228
nt ofRank
Tuition 1 2 3 4 5
15
Fee(X1) 45 29 87 28 84
Weight(W) 5 4 3 2 1
Scholarship(X
5 1017 657 1229 106 201
2)
1 1 1 1 2 2
Educational 13 57 28 10 2
loan (X3) ∑WX1=445 ∑WX2=413 ∑WX3=399
• ∑W=(5+4+3+2+1)=15
• WEIGHTED AVERAGE=(∑WXi) / (∑W)
• (Where i=1,2,3,4….)
•
•
• WEIGHTED AVERAGE=(∑WXi) / (∑W)
•
• W1=445/15=29.67
• W2=413/15=27.53
• W3=399/15=26.60
EDUCATIONAL FACILITIES WEIGHTED RANK
AVERAGE
Scholarship 27.53 2
Facilities 1 2 3 4 5
Medical 50 39 7 6 8
Education for 29 50 19 7 5
children
Housing 24 28 40 8 10
Travelling 12 13 26 20 39
Recreation 13 14 28 33 22
TOTAL 128 144 120 74 84
• HYPOTHESIS (H0): There is no difference in rank assigned by respondents for various facilities.
• HYPOTHESIS (H1): There is difference in rank assigned by respondents for various facilities.
• Correction factor=(T)2/n=(550*550)/25
• =12,100
• =∑Xij2-(T)2/n
• SST=502+392+72+62+82+292+502+192+72+52+242+282+402+82+102+122+132+262+202+
• 392+132+142+282+332+222 -12100
• =16702-12100
• = 4602
• SS BETWEEN=∑(Tj)2/nj --(T)2/n
• =3276.8+4147.2+2880+1095.2+1411.2
• =12810.40 -12100
• =710.4
• SS WITHIN==∑Xij2 - ∑(Tj)2/nj
• = 16702-12810.40
• = 3891.6
ONE –WAY ANOVA TABLE
BENEFITS 1 2 3 4 5
Creates 58 30 5 7 10
efficiency
towards work
Improves 29 44 19 12 6
physical &
Mental
health
Increases the 34 38 24 10 4
standard of
living
Loyalty 27 33 14 21 15
towards the
work
Promote 28 22 27 23 10
healthy
industrial
relationship
• HYPOTHESIS (H0): There is no variation among the respondents in rating the benefits
• HYPOTHESIS (H1): There is variation among the respondents in rating the benefits.
• Correction factor=(T)2/n=(550*550)/25
• =12,100
• =∑Xij2-(T)2/n
• SST=582+292+342+272+282+302+442+382+332+222+52+192+242+142+272+72+122+102+212+
• 232+102+62+42+152+102 -12100
• =16354-12100
• = 4254
• SS BETWEEN=∑(Tj)2/nj --(T)2/n
• =6195+5577.8+1584.2+1065.8+405-12100
• =14828-12100
• =2728
• SS WITHIN==∑Xij2 - ∑(Tj)2/nj
• = 16354-14828
• = 1526
ONE –WAY ANOVA TABLE