New Zealand

By:-PRIYA SHARMA
MBA(INTERNATIONAL BUSINESS)
SECTION-A
WHERE IS IT???
 GEOGRAPHY
• Capital – Wellington
• Largest city- Auckland
• The endemic flightless kiwi is a
national icon.
• Land area is 268,680 square
kilometers .
• New Zealand comprises of two main
islands and a number of smaller
islands .
• Adult literacy rate of 99%,and
14.2% of the adult population has a
bachelor's degree or higher.
 Etiquette and Customs
• Tailored suits is the preferred business attire.
• Appointments are necessary and should be made at least
one week in advance.
• Punctuality is part of the culture.
• Calling cards or business cards are exchanged.
• Business visits are best during the months: February to
April and October-November.
• Greetings are casual, often consisting simply of a
handshake and a smile.
 Business Hours
Normal business hours are Monday – Friday
8:30am-5:00pm and Saturday 9:00am-12:30pm.
 Etiquette and Customs
• Tailored suits is the preferred business attire.
• Appointments are necessary and should be made at least
one week in advance.
• Punctuality is part of the culture.
• Calling cards or business cards are exchanged.
• Business visits are best during the months: February to
April and October-November.
• Greetings are casual, often consisting simply of a
handshake and a smile.
 Business Hours
Normal business hours are Monday – Friday
8:30am-5:00pm and Saturday 9:00am-12:30pm.
Business dressing (Men & Women)
Appearance
When conducting business, Men should wear darker colored suits with a
conservative tie. To maintain formality, a white shirt would be worn.

Women should wear a suit, a dress, or skirt and blouse with a jacket. The wardrobe
should incorporate classic styles and colors (navy and gray).

When not involved in business meetings and activities, your wardrobe may be
casual. To maintain a professional though casual look, keep your clothing classic in
neutral colors (navy, gray, camel, ivory, and white). Make sure your casual shoes are
properly maintained.

The official language is English.

contd….

When meeting someone, and when leaving, use a firm

handshake with good eye contact. The eye contact is
maintained during the handshake.

Men generally wait for a woman to be the first to extend her

hand for a handshake. Women do shake other women's
hands. Use your same firm handshake with good eye
contact.

Address a person using his/her title, or Mr., Mrs., Miss plus

the full name.

Do not allow your voice to get loud. Maintain a reserved

manner.
Gift Giving Etiquette
• When invited to a New Zealander’s “Kiwis” house,
keeping in mind the appropriate gifts may be helpful so the
host is not offended:
• A small gift such as flowers, chocolates, or a book
about your home country.
• Gifts should not be lavish.
• Gifts are opened when received.
• One might follow up with a
thank-you card the next day.
 New Zealand cuisine/ Food
• New Zealand cuisine is largely driven by local ingredients and seasonal
variations.
• New Zealanders enjoy quality local produce from land and sea.
• Historical influences came from Maori culture , and New American
cuisine, South eastern Asian, East Asian and Indian traditions have
become popular since the 1970s.
• Another food common in New Zealand is the Maori dish Whitebait. It
consists of small fishes put together and fried in flour and sometimes
eggs or just egg whites so it tastes more like an omelet.
• .
 Religion in New Zealand
• Religion in New Zealand was originally dominated by Māori religion
in the days before the European colonization.
• However, many other religions have become established as well due to
immigration and dispersal of culture.
• Notably, the country has become much more secular in recent times,
with roughly 40% of New Zealanders—whether atheist, agnostic or
simply apatheist— claiming no religion at all.
• Currently just over half of New Zealanders identify with a religion,
based on the results of the 2006 New Zealand Census of Population
and Dwellings.
Culture
• New Zealand has a unique and dynamic
culture.
• The culture of its indigenous Māori people
affects the language, the arts, and even the
accents of all New Zealanders.
• Their place in the South Pacific, and their
love of the outdoors, sport, and the arts make
New Zealanders and their culture unique in
the world.
 Maori Culture
• The Maori often decorated their faces with tribal tattoos.
• Although the Maori tribes don’t war anymore, they still do traditional
warrior dances.
Hongi (Maori Greeting)

 As you have probably heard before, “G’day” is a greeting common in

New Zealand and Australia.
 The Maori have a greeting too called “hongi”. This is when their noses
touch. The Maori believe that when this is done, their ha, or breath of
life, is shared with one another.

• The pressing of noses is the customary greeting at a formal Maori

occasion (the Maori are the indigenous people of New Zealand).
Learning something about this indigenous culture is suggested.
 INDIA
• Facts and Statistics

• Official name (भारत गणराज्य ) Bhārat ( Republic of India)

• Capital New Delhi
• Type of govt. Federal republic, parliamentary democracy
• Population 1,198,003,000 (approx.,2009)
• Area 3,287,240 km2
• Language Official language(s)Hindi written in the Devanāgarī script
(English is a subsidiary official language
• Currency Indian rupee (₨) (INR)
• National flag Tricolor
INDIAN CULTURE
India is also multi –cultural society. it consists of Hindu , Muslim , Christian , Sikh
, other groups including Buddhist, Jain, Parsi.

Values and beliefs: India’s values revolve around a strong family orientation as well
as loyalty to a ‘group’ which often has to do with their profession. It is important to
do well in business and creativity is admired, especially in adversity.

RELIGIONS IN INDIA
• India is a Secular Country
• No State Sponsored Religion
• Major Religions
– Hindu: 75%
– Muslim: 12%
– Christian: 6%
– Sikh, Jain, Buddhist, & Jews: 7%
 Business etiquettes

• Self-image: Indians see themselves as great humanists and arbitrators.

They believe that they bridge East and West.
• Negotiating characteristics: Basically the Indian, is disappointed if you
do not engage in bargaining with him. As far as negotiating style is
concerned, the Indian has few superiors.
• Communication patterns:

• Communication is invariably courteous in the extreme with lengthy

and amiable small talk preceding getting down to business.
• When business is ultimately discussed, the reactive side of Indians’
nature is revealed in their request to hear the other side’s view first.
• How to empathize with them: Indians emanate and expect warmth,
respect and properness.
•
 Business Cards(INDIA)

• Business cards are exchanged after the initial handshake and greeting.
• If you have a university degree or any honour, put it on your business
card.
• Use the right hand to give and receive business cards.
• Business cards need not be translated into Hindi.
• Always present your business card so the recipient may read the card
as it is handed to them.
 Business Meeting Etiquette

• To confirm your appointment as they do get cancelled at short notice.

• The best time for a meeting is late morning or early afternoon.
Reconfirm your meeting the week before and call again that morning,
since it is common for meetings to be cancelled at the last minute.
• Keep your schedule flexible so that it can be adjusted for last minute
rescheduling of meetings.
• You should arrive at meetings on time since Indians are impressed with
punctuality.
• Meetings will start with a great deal of getting-to- know-you talk. In
fact, it is quite possible that no business will be discussed at the first
meeting. Always send a detailed agenda in advance. Send back-up
materials and charts and other data as well. This allows everyone
 Meeting and greeting

• People in India bow their heads and greet others by telling “Namaste” ,
this is general tradition.

• Shaking hands is common, especially in the large cities among the more
educated who are accustomed to dealing with westerners.

• Men may shake hands with other men and women may shake hands
with other women; however there are seldom handshakes between men
and women because of religious beliefs. If you are uncertain, wait for
them to extend their hand.
 Indian Rules for Appearance
( Dressing )
• Men are generally expected to wear a suit and tie for business. Women
should wear conservative dresses or pantsuits.
• The use of leather products including belts or handbags may be
considered offensive, especially in temples. Hindus revere cows and do
not use leather products.
Indian Rules for Communications

• Namaste , or Namaskar is a common spoken greeting or salutation in

the Indian subcontinent.
• There are more than fourteen major and three hundred minor
languages spoken in India. The official languages are English and
Hindi. English is widely used in business, politics and education.
• The word "no" has harsh implications in India. Evasive refusals are
more common, and are considered more polite. Never directly refuse
an invitation, a vague "I’ll try" is an acceptable refusal.
• Titles are very important. Always use professional titles.
 Gift Giving Etiquette
• Indians believe that giving gifts eases the transition into the next life.
• Gifts of cash are given to friends and members of the extended family
to celebrate life events such as birth, death and marriage.
• It is not the value of the gift, but the sincerity with which it is given,
that is important to the recipient.
• Yellow, green and red are lucky colors, so try to use them to wrap gifts.
• A gift from a man should be said to come from both he and his
wife/mother/sister or some other female relative.
• Hindus should not be given gifts made of leather.
Muslims should not be given gifts made of pigskin or alcoholic
products. Gifts are not opened when received.
THANK YOU
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