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Plan 2030:
“Peace & Order Agenda for Transformation &
Upholding of the Rule-Of-Law”
Integrated
Transformation
Program
INTEGRATION OF REFORM PROGRAMS
July 2005
PNP
GOP –UNDP STUDY ON
“Integrated”
TRANSFORMING THE PNP
Transformation
Program
To resolve organizational
dysfunctions and improve
the quality of Police services
PNP
INTEGRATED
TRANSFORMATION
PROGRAM
PNP’s Initi ati on into the PGS
“The
Meet PHILIPPINES
MCC eligibilityhas
COMPACT AGREEMENT
been identified
criteria among
in the areas of:
the 28 countries
qualified
• Ruling justlyfor a
development
• Investing grant”
in people
• Economic freedom
LEGAL BASIS
Memorandum from
the Executive
Secretary dated July 9,
2009 mandating the
Institutionalization of
PGS in the Six (6)
National Government
Agencies
PNP Letter of
Instruction 53/09
“Institutionalization
of Performance
Governance System”
dated August 11, 2009
Batch 1 (“MCC”
6)
6 NGAs chosen to apply
globally-recognized
performance governance
system (PGS)
to raise the standards of
governance practice
Assisted by the DAP, ISA
and NCC.
Worldwide, the system has proven it can work…
Internal Stakeholders
5 Ensures Results
THE
PNP CHARTER STATEMENT & SCORECARD
“A roadmap for real and lasting transformation in the PNP”
Strategic Shift
Objectives
from to
Inefficient use of financial and Efficient use of financial and
logistical resources logistical resources
Budget-driven strategies Strategy-driven budget
Traditional Program, Projects Bottom-up /activity-based
and Activities identification budgeting
Optimize use of financial
End-user based strategic and logistical resources
NHQ-based planning -
planning (Project
Annual Procurement Plan
Procurement Management
(APP)
Plan)
Lax implementation of the Strict implementation of the
Procurement law Procurement law
LEARNING & GROWTH
How do we equip our unit with the needed competencies, values &
technologies to support our process improvement?
Strategic Shift
Objectives
from to
Human Lack of required Competent personnel Develop competent,
competencies for the and improved benefits motivated, values-
Capital position oriented and
Resistance to change Adaptive to change disciplined PNP
Non-competency based Competency based Personnel
assignment of assignment of
personnel personnel
Organization Rigid and bureaucratic Develop a responsive
Flexible and responsive and highly professional
organizational
Capital (LCAT) organizational structure police organization
structure
Information Limited ICT capability 100% ICT-compliant
of some police stations police stations
Capital
PNP VALUE CHAIN
Policy Administrative Operations Regulatory Monitoring &
Development Services Services Functions Evaluation
• CMCs / LOI’s • Human Resource • Law Enforcement • Licensing Services • Strategy Refresh
Development (Recruitment, Revised Penal Code Firearms and
• Memo Circulars Training, Placement, Special Laws Explosives • Program Review and
Promotion, Retirement) Permit to carry Analysis
• Letter Directives • Investigation and Detective firearms outside of
• Research and Development Management residence (PTCFOR) • Strategy Review
• Implementation Forensic Services Security Guards
Plans • Integrity Development Legal Offensives/ Actions Security Agencies • Operations Review
Values and Spiritual
• Doctrines Formation • Community Affairs/ Services • Issuance of • Performance Governance
Integrity Development
Clearances Reporting/ Certification
Review (Corruption • Public Safety Services
• Manuals Motor vehicle Process
Resistance Review Road Safety & Security clearance
&Corruption Vulnerability VIP and Special Events
• Organizational DI/ Police • Performance Evaluation
Assessment)
Development Security Clearance Individual
Maritime Security Unit
• Logistics and Financial
Aviation Security
Management
• Stakeholders’ Feedback
• Facilities Security and • Intelligence Services Community Engagement
Maintenance Survey
• Support Roles Personnel Satisfaction
• Legal Services Disaster Management Survey
Anti-illegal drugs..
• ICT Management Special Laws
Election Law Enforcement.
• Health Services Internal Security Operations
International Deployments
• Liaising Services
PROCESS EXCELLENCE
How do we improve our core processes to
attain our strategic outcomes?
Monitoring
Value Chain Policy
Development
Administrative
Services
Operations
Services
Regulatory
Functions
&
Evaluation
Strategic Shifts
Objectives
From To
High crime volume Reduced crime volume
Improve Crime Prevention
Reactive policing Proactive policing
Low crime solution efficiency Increase crime solution
efficiency
Traditional Scientific investigation Improve Crime Solution
“Testimony-Based and few
forensic-based method”
Limited community Increased community Improve community safety
participation in crime participation in crime awareness through
prevention activities prevention activities community-oriented and
human rights-based policing
PNP P.A.T.R.O.L. VISION
Plan 2030 Roadmap
Imploring the aid of the Almighty, by 2030, We shall be a highly capable, effective and credible
police service working in partnership with a responsive community towards the attainment of a
STAKEHOLDERS SUP
STAKEHOLDERS SUP
safer place to live, work, and do business.
“Highly Capable, Effective and Credible Police Service “
MANDATE
Republic Act 6975 as
COMMUNITY
amended by RA 8551 and
further amended by A safer place to live, work and do
RA 9708 business
MISSION
Enforce the law, prevent and PROCESS EXCELLENCE
CORE VALUES
RESOURCE MANAGEMENT
Maka Diyos
Makabayan Optimize use of financial and logistical resources
Makatao
Makakalikasan
Why measures matter
1. Barangay
Peacekeeping Oper
+65
ations (BPOs
Net )
Satisfa +44%
Improve ction Rating 2. Partnership wit
community Rating quick h community and ot
safety response her
awareness 60.9% +48 to calls stakeholders
B through 2 National Safety Ind ACRE 63% Trust for help 65% 66% 67%
community- ex survey Rating 3
oriented and (SWS . Implementation of
PRO human rights-
based policing
(4th
Qtr
survey
results in
'
CommPlan'
CESS DPCR SWS CY 2013)
4. Integrate "
EXC DO
DI
Survey
) Subukan nyo po
ELLE DIDM Kami" SMS Center
with TXT
NCE Crime Statistics 2920
16.53 13.56 11.23 39.06
a. Annual National 5
35.26 33.5
3 Index Crime Rate 6. Police
. LOI IntegrateD
"SAKLOLO"
37.12
d PatrolPreparedne
isaster System (PI
b. Average Monthly
PS)
ss
Improve crime Index Crime Rate 17.86 13.32 11.23 26.11 57.98
C
prevention
‘What get’s
measured…
get’s done!!!!
-- Peter Drucker, Tom Peters, Edwards Deming,
Lord Kelvin (and many others)
8. Case Investiga
5 Crime Clearance Eff 33.33% 42% 50.95% 39.42% 42.42% 50.63% 45.42% 50.42% tion Management P
iciency rogram
PRO 9. Case Monitoring
DIDM
CESS Improve DO
Program
EXCE D crime
solution
DPCR 10.Coordination
DI with the other
LLEN pillars of CJS and
CE LEAs
6 Crime Solution Effi 20.79% 28.87% 36.67% 27.71% 30.71% 36.65% 30.71% 33.71%
11. LOI "Manhunt
ciency
Charlie"
12
. Implementation of
newly promulgated
investigation polic
ies
Measure Profile
What is the objective? Improve crime prevention and control in How often is the measure
partnership with all stakeholders updated/calculated? Quarterly
What is the measure? Percentage reduction of Incidents perpetrated by
threat groups What is the unit of measure used?
What is the reason behind choosing this measure? Percentage
How is the measure calculated? Clarify the terms in the What data is required in calculating the measure?
formula: Where/how is it acquired? (specify document or person)
Report from the Directorate for Operations
Present incidents minus Previous incidents
X 100%
Previous nr of incidents
a. Top 20%
of 1.6% 39.2%
33.4%
Percentage Eligibilities
7 /Board exams DPRM 40% 42% 45% 13. Enhanced and Stand
of recruits 207/ a. 195 a. 141
b. 2994 ardized Recruitment an
belonging b. GWA (TOR = 13066 b. 2943
d Selection System
to 85% and
:
above)
We manage the
strategy by
managing our
‘initiatives’.
-- Kaplan & Norton, BSC Creators (and many
others)
LED,DO
Total Timeline: Budget:
Governance is CASCADED
down to the last unit and individual.
Technical Working Group
LALIM Office of Strategy Management
National Advisory Group
directorates
Cascade strategy to additional
organizational
regional offices levels
NSUs
provincial/city
police
offices/stations
policeman
budgeting
planning
performance
Integrate strategy into key
appraisal
management processes
rewards & incentives
LAWAK
Alignment
3.Formulation of
Strategy Map and
Governance Scorecard
Performance Governance System Stages
Institutionalization
3.Formulation of
Strategy Map and
Governance Scorecard
Performance Governance System Stages
Institutionalization
3.Formulation of
Strategy Map and
Governance Scorecard
WAY FORWARD
NEXT STEPS
NHQ 180 5 52
NSUs 305 1 26
PROs 1798 7 113
TOTAL 2,283 13 191
Compliance Evaluation Process
Performance Governance System Stages
Institutionalization
Implementation of ComPlan
Complianc
1. Formalization of the Advisory
e Elements
Council (Functional MSGC) 4. Updating of Scorecards (Integration with Existing
Systems and Processes)
2. Cascading of vision & strategy down to individual 5. Implementation of CommPlan (Sharing Good
level Governance Advocacy)
Strategic Performance
Unit Revalida
Readiness Test Audit
Strategic
Readiness
Test
Self-Assessment Survey
Focus Group Discussion
STRATEGIC READINESS TEST
(FOCUS GROUP DISCUSSION)
FGD Facilitators’ Training
• Prof. Ma. Faina L Diola
University of the Philippines NCPAG
Diretor, UP Publications Office
FGD QUESTIONS
1. What is the role of your office/unit in the
implementation of the PNP P.A.T.R.O.L. Plan 2030?
51
A. PROTOCOL FOR FACILITATORS & INTERVIEWERS
1. Protocol
a. Participants: 10-15 pax
b. Optimal Duration: 1 ½ Hours
c. Attire: Smart Casual
d. To all members of the FGD/Interview Teams, a kit will be
provided to you one (1) week before the D-Day. Inclusion:
i. Name of Participants
ii. Venue/time/date
iii.List of Questions
iv.SAS Results
v. Other general guidelines (admin)
2. Decorum
a. Be fair and objective
b. Be calm
c. Be respectful
d. Follow the guide
e. Avoid revising/changing questions. Stick to the
structure/question
f. State the objective of the FGD before starting
g. Explain where the results of the FGD will be used
3. Additional Guidelines
a. Download and review all pertinent documents on
subject matter
b. Thorough Documentation of entire FGD.
c. Observe the PNP time (15 mins. Before starting time)
d. Avoid close-ended questions
e. Composition of FGD team/interview participants,
schedule & venue should be communicated to all
concerned a week before activity
f. Non-Availability of facilitators must be communicated 3
days before the activity
B. ‘GROUND RULES’ FOR THE CONDUCT OF FGD & INTERVIEWS
For the FACILITATORS
1. Conduct of interview/FGD to be done only on office hours (8AM-12NN
and 2PM-3PM)
2. No representatives of participants shall be allowed to join the FGD
unless with written authority by the head of office
3. Suggestion for other ground rules are encouraged (in addition to the
ground rules established prior to the focus group)
4. FGD team leader is authorized to interpret the ground rules in case of
confusion.
For the PARTICIPANTS (on a flip chart page that is taped or hung on
a wall in a clearly visible location)
1. Turn off/put on silent mode all mobile phones and other gadgets
2. Presence in the entire duration of the FGD is a must
3. Confidentiality of information is highly required. Any
confidential/sensitive issues can be raised personally to the facilitator
4. Basic courtesy should be observed
5. Differences in opinion should be respected
6. Active participation is encouraged
7. Observe parliamentary procedure (only one participant should talk at
a time)
8. Introduce yourself before any discussion
9. Discussions/questions should be relevant to the topic of the FGD
10.Give everyone equal opportunity to speak. Limit the main points of
argument in 3 minutes.
Strategic
Readiness
Test
Interview
COMPLIANCE EVALUATION PROCESS
As adapted from the Institute for Solidarity in Asia
Strategic Readiness Test
2. Interview
Interviewees
Head of Unit (D-Staff/RD, PRO/D,NSU)
Head of TWG
Head of PSMU
Member of Advisory Council
Head of subordinate unit (PD/CD/RO/Div Chief / Numbered Station)
Proposed Schedule
Date:
STRATEGIC READINESS TEST
(INTERVIEWS)
Documents Review
Personnel Interview
On-Site Visit
FULL PERFORMANCE AUDIT
As adapted from the Institute for Solidarity in Asia
Auditors:
Members of the TWG on PNP PATROL Plan 2030
NAGPTD / ADVISORY COUNCIL
Unit’s Representative (PCO, PNCO, NUP)
THE BENEFITS OF AUDIT
Why UNITS/OFFICES have to undergo audit?
• Need for independent review
• Objective assurance or assessment opinion
• Solid basis for proceeding (or not) to the Revalida
1. Documentary Review
List of documents to be audited will be provided by CPSM
Documents to be consolidated by SMUs and will be reviewed by auditors (composed of
the members of NAGPTD, CPSM and TWG on PNP P.A.T.R.O.L Plan 2030)
Documents must support the validation criteria (Elements of Compliance)
Proposed Schedule:
Documents to be audited:
1. Formalization of Advisory Council
a. AAR, photos, etc. during oath taking
b. Identification of officers/structure
c. Regular updating of the members
d. Regular conduct of meeting (AAR, minutes of the meeting, photos, attendance, etc.)
e. Other supporting documents (initiatives (PPAs) implemented, etc.)
Documents to be audited:
3. Alignment of Resources to the Vision and Strategy
a. Annual Operations Plans and Budget
b. Updated Measures Profile
c. Updated Initiatives Profile
d. Fact Sheets of the Initiatives
e. Any monitoring and evaluation tool to monitor milestone or progress of initiatives
(e.g. GANTT Chart)
Documents to be audited:
5. Implementation of IMPLAN to COMPLAN
a. List of initiatives in communicating the PNP P.A.T.R.O.L. Plan 2030
(AAR, photos, other documentary evidence)
b. Impact assessment of the implementation of the CommPlan
PN
TRANSFORMATION…
Our Shared Commitment!!! P
END OF PRESENTATION