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PAKISTAN’S IT INDUSTRY

PROFILE & STRATEGY

PRESENTED BY
PAKISTAN SOFTWARE EXPORT BOARD (PSEB)
PRESENTATION ROADMAP
Global IT Industry Overview

Pakistan Economic Success Story

Pakistan IT Industry Profile

Strategic Framework

Proposals for the Prime Minister’s Directions

2
“Since the technology bubble burst in 2000 growth in IT Services,
which picked back up in 2003, has remained robust with higher
growth
in the Offshore Outsourcing component“

GLOBAL IT INDUSTRY OVERVIEW

3
GLOBAL IT SERVICES INDUSTRY OVERVIEW

IT INDUSTRY GROWTH
IT INDUSTRY GROWTH
1.6
Year Growth Rate
1.4
(US $ Tril.)
1.2
2004 1.045 5.6
Trillions

1
0.8 2005 1.103 5.6
0.6
2006 1.165 5.6
0.4
0.2 2007 1.238 6.3
0 2008 1.312 6.3
2004 2005 2006 2007 2008 2009 2010
2009 1.394 6.3
2010 1.481 6.3

Source: “IDC Press Release” 10th Jan. 4


2007
GLOBAL IT INDUSTRY OVERVIEW
SERVICES GROWTH
900

800

700
IT SW & Services
600
ITES
Billions
500

400

300

200

100

0
2004 2005 2006 2007 2008 2009 2010
Source: “Worldwide and US BPO” 2004-08-IDC 2004 “Bearing Point Report” 2005 5
GLOBAL IT INDUSTRY OVERVIEW
GLOBAL IT OUTSOURCING

140

120

100

Billions 80

60

40

20

0
2004 2005 2006 2007 2008 2009 2010

Source: “IDC-Global IT Economic Outlook” 2004


6
ITPS GLOBAL MARKET SIZE
Total Global Spending Total Outsource able Actually being 0ffshored

US $ 1.045 Trillion US$ 280 Billion US$ 40 Billion

BPO 3%
BPO 43%
BPO 27%
IT Services & Software
5%

IT Services &
IT Services & Software 57% Software 27%

7
Source: “Strategy for Increasing Exports of BPO” Bearing Point Report
GLOBAL IT INDUSTRY OVERVIEW
US IT OUTSOURCING SPENDING 1 Manufacturing
2 Banking
3 Government
18
4 Finance
16

14
5 Processes
12 6 Media

% age 10
7 Retail
8
8 Services
6

4 9 Utilities
2 10 Healthcare
0
11 Transport
1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16
12 Insurance
U.S. IS Outsourcing Spending Share by Vertical Industry
13 Wholesale
14 Education
15 Industries
16 Construction

Source: “Worldwide and US IT Outsourcing Services” IDC Report


2004 8
GLOBAL IT INDUSTRY OVERVIEW
BPO SERVICES SHARE
KEY 2003-
HORIZONTAL 2008
BUSINESS 2002 2003 2004 2005 2006 2007 2008 CAGR
FUNCTIONS $(M) $(M) $(M) $(M) $(M) $(M) $(M) (%)
Human Resources 8 9 11 13 16 19 22 20
Procurement 1 1 2 2 3 4 6 34
Finance & Accounting 13 14 15 16 18 20 22 10
Customer Care 37 40 45 50 57 64 72 12
Logistics 155 166 182 200 226 255 288 12
Engineering 6 7 12 19 24 30 37 37
Sales & Marketing 126 136 147 158 168 176 183 6
Facility Operations and
Management 26 27 29 31 33 35 38 7
Training 837 22 3 5 7 8 10 39
Total 375 405 447 497 554 614 682 11

Source: “IDC-Market Opportunities by Horizontal Business Functions” 9


2004
GLOBAL IT INDUSTRY OVERVIEW
BPO MARKET SHARE

18%

USA
W. Europe
22% 60% Asia Pacific

Source: “Gartner- Press Release” 10


2006
GLOBAL IT INDUSTRY OVERVIEW
IT OUTSOURCING SUPPLIERS (USD 40 BILLION)

4.7
17.2
0.5 India
Canada
0.9 China
Eastern Europe
Philippines
1.8
Mexico
Others

1.9

12.6

Source: “Strategy for Increasing Exports of BPO” Bearing Point Report 11


2005
“Pakistan’s economic resurgence is based on strong fundamentals and
is receiving international acclaim… ”

PAKISTAN ECONOMIC SUCCESS STORY


12
ECONOMIC SUCCESS STORY

One of the fastest growing economies in the world


• Doubling of GDP between 1999 and 2006
• Graduation to Middle Income Country
• 8.4% growth in 2005 was 2nd highest in the world
• 7% growth in 2006
Over 1000% growth in Foreign Direct Investment from USD 300 mil
in 1999 to USD 3 billion in 2006
• Multi-billion dollar real estate investments by leading
international developers like Emaar, Al Ghurair, and Tamimi in
hotel and residential projects
• Tremendous investments and growth in Telecom, IT, Real
Estate, Electronic Media, Oil & Gas, Automobiles,
Manufacturing and Finance

Over 400% growth in remittances from expatriates abroad from USD 1


billion in 1999 to USD 4 billion in 2005

13
ECONOMIC SUCCESS STORY

• Over 40 time increase in foreign exchange reserves between


1999 and 2006 to USD 12.5 billion

• Doubling of exports in same period to USD 17 billion in 2006

• Increase in Government revenue collection of 130% in same


period to USD 11.7 billion with broadening of tax base

• Debt to GDP ratio of healthy 59% with a legal limit set at 60%

• A two and a half time reduction in external debt and liabilities


ratio to total foreign exchange earnings to a healthy 137%

14
ECONOMIC SUCCESS STORY

• Free market rupee exchange rate hovering at PKR 60 for USD


1 for last four years

• Over 1000% increase in stock index over same period making


it one of the best performing exchanges in the world

• Over-subscribed international offerings of dollar, euro and


Islamic Bonds at only 2% above US Government rates

•Moody’s B+ rating and Standard and Poor BB rating.

15
ECONOMIC SUCCESS STORY

• One of the largest educated, English-speaking workforces in


the World with overall population of 160 million

• A supportive, forward-looking Government

• Proximity to Middle Eastern, Central and South Asian markets

• UBS Warburg, 2006 “Pakistan has arrived”

• Lehman Brothers, 2006 “Best IT outsourcing fundamentals”

• IDC, 2006 “Surprising new home of offshore outsourcing”

16
“ Starting from a relatively low base in 2003, the Pakistan IT Industry has
experienced rapid growth over the last three years … ”

PAKISTAN IT INDUSTRY
PROFILE 17
PAKISTAN IT INDUSTRY PROFILE
OVERVIEW

Fifty percent annual growth reported by SBP


Over 950 active IT companies
Over 125 ISO & CMM certified companies – a world leader
Seven MNC Development Centers and many more projects
Three Public Companies; Several World Class Product
Companies
Two billion dollar industry, including one billion dollars of
exports
IDC: “Surprising new home of offshore outsourcing in South
Asia.”Lehman Brothers: “Best IT fundamentals of any offshore
outsourcing country.”
PSEB re-engineered website (www.pseb.org.pk) receiving 1
million hits a month, 70% from overseas

18
INTERNET
CONNECTIVITY MAP

19
Transworld Associates, 2006
PAKISTAN IT INDUSTRY PROFILE
IT COMPANIES BY LOCATION
Karachi
Lahore
38%
28%

Other
Cities
1%
Islamabad/Rawalpindi
33%

S.No. City Figure Percentage (%)


1 Islamabad/Rawalpindi 307 33
2 Lahore 290 28
3 Karachi 344 38
4 Others 13 1
TOTAL 954

Source: “PSEB National Census of IT Companies”, 2006 20


PAKISTAN IT INDUSTRY PROFILE
CALL CENTERS STATISTICS

Call Centers Share in Total Revenue PSEB Registered Call Centers by city

Call
Center Other
26% Lahore Cities Islamabad/Rawalpindi
“112” “8” “79”

Other ITeS
IT and 14%
Software
60% Karachi
“131”

Source: “PSEB National Census 2006” 21


“Bearing Point Strategy for Increasing Exports of BPO” September 20, 2005
PAKISTAN IT INDUSTRY
PROFILE
IT EXPORTS BY REGIONS

Others 16% USA


Singapore 1% UK
Australia 1% THAILAND
Germany 1% UAE
Hong Kong 1% CANADA
Japan 2% CHINA
China 2% JAPAN
Canada 2% HONGKONG
UAE 3% GERMANY
Thailand 4% AUSTRALIA
SINGAPORE
UK 9% OTHER

USA 58%

Source: “SBP” Jul-Dec 2006 22


PAKISTAN IT INDUSTRY
PROFILE
GROWTH OF KEY COMPANIES
Between 2003-06 these seven sample IT companies grew by over 400 %

80000
70000
60000
50000
40000
30000
20000
10000
0
NCR IBM ZTE NetSol TouchStone TRG LMKR

Office Space (sq ft) 2003 Office Space (Sq ft) 2006
23
Source: “PSEB Survey”
PAKISTAN IT INDUSTRY
PROFILE
TOP 10 EXPORTERS FY 05-06
Pakistan (State Bank Figures)
Rank Companies
1 Netsol Technologies
2 Ovex Technologies
3 TRG Pvt Ltd
4 System Pvt Ltd
5 Elixir Technologies
6 Descon IT24 Pvt Ltd
7 Trivor Software
8 Geopaq Tech. (Pvt.)
9 Enterprise DB
10 Xavor Pakistan Pvt Ltd
24
Source: “SBP”, “PSEB”, “Bearing Point Study” September 20, 2005
PAKISTAN IT INDUSTRY
PROFILE
MULTINATIONAL DEVELOPMENT CENTERS & PROJECTS

25
PAKISTAN IT INDUSTRY
PROFILE
MULTINATIONAL DEVELOPMENT CENTERS & PROJECTS

26
PAKISTAN IT INDUSTRY
PROFILE
WORLD CLASS COMPANIES
TELECOM
Wavetech: Large display systems in public places
Inov8: Leading mobile transaction management
platform
Mobile complete: mobile testing suite
Pixsense: Mobile Photos

JOB PORTALS
Rozee.com.pk: Online recruitment solutions

DOCUMENT MANAGEMENT
eDox: Superior document management and office
automation solution with over 150 international
customers 27
PAKISTAN IT INDUSTRY
PROFILE
WORLD CLASS COMPANIES

PERSONAL PRODUCTIVITY
Scrybe: Leading Web based email and calendaring
solution

RETAIL
ITIM: Fast growing retail solution with over
50 UK customers

SOCIAL NETWORKING
Naseeb.com: Muslim social networking portal

28
PAKISTAN IT INDUSTRY
PROFILE
WORLD CLASS COMPANIES

FINANCE
Mixit: Stock Market Order Management, NYSE, USD 0.5 Bil per year
NetSol: Car Leasing and Services. Daimler Chrysler,
Toyota, BMW
Systems Limited: Mortgage Lien processing software has leading
share of the US market)
Autosoft: Retail banking Solution running in three countries
Metalbid.com: world leading metal exchange
TPS: e-payment and e-banking (Customers: Al Bilad KSA, CBK, BoK,
ESB, UBL Kuwait, 1Link, Allied Bank) 29
PAKISTAN IT INDUSTRY
PROFILE
WORLD CLASS COMPANIES

HEALTHCARE
TSG: Leading medium size hospital data warehouse; 200 customers
in USA
Cure MD: Leading web based HIPAA complaint healthcare system

30
PAKISTAN IT INDUSTRY
PROFILE
WORLD CLASS COMPANIES

ENTERPRISE COMPUTING
Ultimus: Business Process Management. 160 international customers
including Microsoft & White House
Five Rivers Technologies: Clear Cube Partner and world leader in fast
growing field of centralized computing.

31
PAKISTAN IT INDUSTRY
PROFILE
WORLD CLASS COMPANIES

SOFTWARE SERVICES
Cube XS: Level 4 Data Center for AT&T
Visualsoft: Hardware and software system integration
Kalsoft: Advanced infrastructure design and implementation
Averox: Enterprise client/server based solution
Si3: System Integration solution providers
Techlogix: Business process improvement solutions
Techaccess: Enterprise management solutions
Systems Ltd: IT and BPO services
Pi Sigma Group: Consulting and software development 32
Comcept: Innovative telecom solution provider
PAKISTAN IT INDUSTRY
PROFILE
WORLD CLASS COMPANIES

IT ENABLED SERVICES
Post Amazers: Animation. “Son of Mask” and “Exorcist : The Sequel”
LMKR: Seismological and Geological Data Management. BP, CALTEX,
TEXACO.
iEngineering: Platform Management. Most comprehensive database in
the world
Touchstone BPO, Ovex, Infospan, TRG, IT24: IT enabled services/Call
Centers
33
PAKISTAN IT INDUSTRY
PROFILE
EXPORT OF IT SERVICES
Mode IT Exports
1. Cross Border USD 150 million
2. Consumption Abroad USD 200 million
(Average USD 250,000
expenditure by over
800 entities)
3. Commercial Presence Abroad USD 450 million
4. Temporary Movement USD 250 million (At
least 5000 workers
earning at least USD
50,000 per year on
average)
Grand Total USD 1,050 million

Source: “Pakistan’s IT Revenue grossly understated” V1.4, PSEB, 31/08/2006 34


PAKISTAN IT INDUSTRY
PROFILE
LOCAL INDUSTRY REVENUE
Area Revenue FY 05-06
PC/Laptops/Servers USD 600 million
1,000,000 new and used CPU@ USD 600
per CPU
Peripherals – 1/3 of Computer Sales USD 200 million

International Software Vendors USD 150 million

IT Services USD 200 million


Software and services, IT enabled services,
(Other than sales to Multinationals,
Multilaterals, and Foreign Missions)
Total Domestic IT Revenue USD 1,150 million

Source: “PSEB” and “Bearing Point” 2005-2006 35


PAKISTAN IT INDUSTRY PROFILE
TOTAL INDUSTRY SIZE

Export of IT Services Local IT Industry Total Industry


Revenue Size

USD 1,050 Million USD 1,150 Million USD 2.2 Billion

Source: “Pakistan’s IT Revenue grossly understated” V1.4, PSEB, 31/08/2006 36


PAKISTAN IT INDUSTRY
PROFILE
COMPARISON WITH INDIA, 30th June 2005

Country Estimated IT Personnel Internet


Global IT Bandwidth
Revenue Usage

Pakistan USD 2 billion 75,0001 600 MBS2

India USD 36 billion3 965,2504 6.21 GBS5

Ratio 1:18 1:12.87 1:10.35

Source: 1. PSEB Study “Assessment of IT Professionals in Pakistan” – 2005


2. “PSEB Domestic Business Department” 3. “NASSCOM” 2006
4. “NASSCOM 2006” 5. “NASSCOM Strategic Review”, 2004, p 207 37
OPERATING COSTS IN US, INDIA & PAKISTAN
US$ Cost per FTE India Pakistan
USA
(Full Time Employee)

Personnel 42,927 6,179 4,500

G&A Expense 8,571 1,000 800

Telecom 1,500 2,328 2,000

Property Rentals 2,600 847 700

Depreciation 3,000 1,500 1,000

Total Expenses 58,598 11,854 9,000

Markup 0% 100-200% 100-200%

Total Price in 58,598 23,708 to 18,000 to


Market 35,562 27,000

Pakistani labor is cheaper than India. 38


Source: The Buying Triangle, LLC, 2006
“While the Pakistan IT Industry has made impressive strides over the last
three years, sustaining the growth will require sustained measures that
are part of an integrated strategic framework …”

STRATEGIC FRAMEWORK
39
STRATEGIC FRAMEWORK
INTERNATIONAL BEST PRACTICES & LESSONS LEARNT

2000
SIZE, DOMAIN,
TECHNOLOGY,
COUNTRY IMAGE

1990 DEVELOPMENT AND


COMMUNICATION COSTS FALL BY
SEVERAL ORDERS OF MAGNITUDE
MAKING LARGE SCALE OFFSHORE IT
2003
MANAGEMENT
ECONOMICALLY FEASABLE AND
1950 CAUSING DEMAND TO SURGE
MANPOWER 1980
MARKETING FUNDING 2000
MANAGEMENT MANPOWER

40
IT & TELECOM INDUSTRY
COMPARISON
Area Telecom Industry IT industry

Market Controlled, Domestic, International, Highly Competitive


Oligopolistic Under the Radar Screen
High Profile
Human Capital High Margin, Capital intensive Small, Manpower intensive companies
business that can afford that cannot afford high priced
expensive manpower manpower

Office Space High rents affordable High rents not affordable

Telecom Bandwidth n.a. Quality major problem. Cost also


problem

Finance Multiple sources Only VC

Public Policy Deregulation policy major Intellectual Property Protection,


challenge and success Convergence, and Taxes & Tariff equal
challenge
41
IT INDUSTRY FEEDBACK
90

80

70

60 Telecom Bandwidth
IT enabled Office Space
No. of 50
Human Capital
Companies Marketing/Country Image
40
Availability of Finance
30 Company Capability Development
Public Policy
20 Facilitation
Strategy & Research
10
Other
0

Areas of Concern

IT Industry feedback was conducted with the collaboration of Top IT Companies in


Islamabad, Lahore & Karachi. The scale of 0-90 shows the importance of the area of concern. 42
The colored bars represent the areas of concern.
Direct Drivers: STRATEGIC FRAMEWORK
Telecommunications Office Space HR Marketing
Bandwidth
Sustained
Provide Quality Provide adequate dominance of
Provide Reliable IT-Oriented quality manpower niches; Bring
bandwidth of Office Space at in sufficient development house
sufficient affordable rates quantities with or call centre of
capacity in sufficient acceptable large technology or
in quick time quantities and attrition, in quick other MNC to
in quick time time Pakistan

Indirect Drivers:
Finance Promote innovation, rapid growth and support the Strategy
Company Capability Development Employ certifications as a “rite of passage”
Policy Legislation that promotes and protects the IT industry
Facilitation Grease the wheels of private enterprise
Internal Strategy, Systems, Culture
Strategy & Research Research on the IT Industry

43
STRATEGIC FRAMEWORK
STRATEGY & RESEARCH
Current Profile

• Pakistan IT Industry Size Study, National Census of IT Companies,


Strategic Framework for IT Industry Development, Others

• Committee formed (SBP, MoIT, Statistics, EAD, PSEB) to gather statistics

Target – 2010

Accurate and current industry data, clear strategy, effective implementation

Next Steps

• Gartner Study
44
STRATEGIC FRAMEWORK
VENTURE CAPITAL FUND & ENTREPRENEURSHIP DEVELOPMENT

Current Profile

• PSEB has developed methodology for launch of VC Fund based on


interaction with several international VC, domestic financiers, and
Grant Thornton study

Next Steps

• Meeting of PM with Limited Partners


• Center for screening business plans and forwarding to financiers, creating
entrepreneurial culture, and supporting M&A and IPO

45
STRATEGIC FRAMEWORK
IT PARKS
Current Profile

• PSEB operates 750,000 square feet in 11 STP

Proposed IT Parks

- Transparency through Inclusivity, Publicity and Objectivity


- BOT (Nationwide Census of IT Companies, National Assessment of
Public Land, Three City Survey of IT Company Location Preferences)
- Due Diligence (International Parks & Domestic Projects)
- Market Teasers
- Retention of top consultants
Next Steps

• CAA land in Karachi and Lahore


46
STRATEGIC FRAMEWORK
MARKETING & PR
PR, Sales Pipeline, Matchmaking
Current Profile

• Reengineered Website now receiving one million hits monthly

• Monthly bulletins with subscription of 5000

• Sales Pipeline for GLOBAL 2000/MNC Development Centers

• Joint Action Plans (JAC)/MOU: Malaysia, China, and Turkey.


Singapore and Mauritius in pipeline.
• Over one hundred and fifty PR Events and Artifacts

• Tradeshows: Last year PSEB sponsored fifty one companies in nine


international tradeshows and delegations and four domestic events.

• Customer Events & Leads Passing


47
STRATEGIC FRAMEWORK
PUBLIC POLICY
Taxes & Tariffs, Convergence, IPR
Current Profile
• Removal of GST on computers (Malaysia MMSC 100% Corporate Tax Free and
duty free, Turkey Technoparks Corporate and Personal Tax Free, India STP Duty
Free Imports and reimbursement of sales Tax, Vietnam Tech parks no import tax, no
VAT and 10% Corporate Tax

• Convergence: Facilitation of Cogilent CEO release


• Working with PTA and PTCL to reduce BW cost and improve quality.

• Data Confidentiality Act

Next Steps
• MoIT/PSEB to be consulted on all proposed legislation impacting IT
including that tabled by organizations like CBR .

48
STRATEGIC FRAMEWORK
HUMAN RESOURCE DEVELOPMENT

Current Profile

• Currently 90,000 IT graduates. Need 230,000 by 2010.

• Strategy to increase Tier One institution output, improve Tier Two


institution quality, and expand professional training

• Academic Programs >> Internship >> Apprenticeship >> Professional


Training

49
STRATEGIC FRAMEWORK
FACILITATION
Regulatory Facilitation & Targeted Interventions

Current Profile

• Visa processing, Software NOC

• Open Source: 11 migrations saving PKR 35 million;700 trainees;


translation of instruction kit into Bhasa

• ERP: Launching with BSF

• Industry associations (PASHA, OPEN, APSENA, TIE,


ACCO, CSP, PCA, and ISPAK)

Establishment of a Visa Handling Desk in MoFA for expediency in handling


IT company visas; similar expediency for issuance of work permits by BOI.
50
STRATEGIC FRAMEWORK
COMPANY CAPACITY DEVELOPMENT
Current Profile

• Under PSEB sponsored program over 110 ISO certified companies, and
over 20 CMMi certified companies (by 1H07) making Pakistan a
world leader.

Target – 2010

Over 300 ISO 9000, CMMi, Six Sigma, ITIL, OPM3, and ISO 27001
certified companies
Next Steps

• ISO 27001

51
STRATEGIC FRAMEWORK
INTERNAL

Current Profile

• Over 40% attrition rate owing to non-competitive salaries.

Target – 2010

Best management practices, automated, ISO 9001 and ISO 27001 certified.
Market competitive salaries and 45 Additional positions

Next Steps

• ISO Certification, ERP, ECM

• Have requested 280% Funding Increase amounting to USD 1.63 million


52
EXPERT ENDORESMENTS OF FRAMEWORK

• Professor Wong Poh Kam,


Director of the Entrepreneurship Center
National University of Singapore

• Dr. Robert Firth,


Director Institute of Systems Sciences
National University of Singapore

• Professor Ken Morse,


Managing Director,
MIT Entrepreneurship Center

53
PAKISTAN IT INDUSTRY PROFILE
GROWTH PERCENTAGE 2003-2010
80%

70%

60% 66% 67% 67% 67%


59%
Percentage Growth

50% 55%
40% 48%

30% 33% 33% 33% 33% 33% 33% 33%

20%

10%

0%
2003-04 2004-05 2005-06 2006-07 2007-08 2008-09 2009-10
Year
IT Export Revenue Growth Rate (%) IT Domestic Revenue Growth Rate (%)
54
IT REVENUE GROWTH

9,000
8,000
USD in Millions

7,000
Domestic Revenue
6,000 Global Export Sales

5,000 Export Revenue (Estimated)


Export Revenue (State Bank)
4,000
3,000
2,000
1,000

2003-04 2004-05 2005-06 2006-07 2007-08 2008-09 2009-10


Fiscal Year
Source: “Strategy for Increasing Exports of BPO” Bearing Point Report 55
2005
IT INDUSTRY PROJECTIONS
Categories 05-06 06-07 07-08 08-09 09-10

Export Revenue (SBP) in USD Millions 75 120 198 330 550

Export Revenue in USD Millions 150 239 396 660 1,100

Export Revenue Global in USD Millions 1,000 1,250 1,584 2,640 4,400

Domestic Revenue in USD Millions 1,000 1,862 2,476 3,294 4,381

Total IT Revenue in USD Millions 2,000 3,112 4,060 5,934 8,781


IT Graduates working in the
Economy 90,000 110,319 138,388 178,046 235,459

Total HR working in IT industry 52,500 74,729 127,756 177,262 250,000

IT Graduates working in the Export IT Firms 10,000 16,569 27,615 46,025 76,709

IT Graduates working in Domestic IT Firms 25,000 33,250 44,223 58,816 78,225

Bandwidth in Mbps 608 1,222 2,456 4,937 9,924 56


STRATEGIC FRAMEWORK
VISION 2010

Over ten billion dollars in annual turnover from several hundred million dollar services
companies, leading product companies, and ten additional FORTUNE 500 and GLOBAL 2000
development centers.
Internationally recognized as a leading IT destination
800 IT companies in the country
10 IT/Technology Parks nationwide providing 20 million square feet
230,000 IT graduates in the country
250,000 IT and non-IT graduates employed by the IT Industry
USD 200 mil annual disbursement by VC Funds to the IT Industry
10 GBS International Internet Traffic with 99.99% uptime
Over 300 ISO, CMM, ISO 27001, Six Sigma, OPM3, ITIL and certified companies
Effective regulation for Convergence Facilitation, IPR protection, data protection,
and prevention of electronic crimes and smooth regulatory approvals.
Accurate, yearly updated industry data. 57
STRATEGIC FRAMEWORK

EXTERNAL RISK AREAS


Global economic downturn

Country Branding

Support of Other Government Agencies (CDA, CAA, PTA,


PTCL, HEC, SBP, SECP, CBR, MOFA, MOF, Planning
Commission)

58
THANK YOU

59

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