Documente Academic
Documente Profesional
Documente Cultură
PRESENTED BY
PAKISTAN SOFTWARE EXPORT BOARD (PSEB)
PRESENTATION ROADMAP
Global IT Industry Overview
Strategic Framework
2
“Since the technology bubble burst in 2000 growth in IT Services,
which picked back up in 2003, has remained robust with higher
growth
in the Offshore Outsourcing component“
3
GLOBAL IT SERVICES INDUSTRY OVERVIEW
IT INDUSTRY GROWTH
IT INDUSTRY GROWTH
1.6
Year Growth Rate
1.4
(US $ Tril.)
1.2
2004 1.045 5.6
Trillions
1
0.8 2005 1.103 5.6
0.6
2006 1.165 5.6
0.4
0.2 2007 1.238 6.3
0 2008 1.312 6.3
2004 2005 2006 2007 2008 2009 2010
2009 1.394 6.3
2010 1.481 6.3
800
700
IT SW & Services
600
ITES
Billions
500
400
300
200
100
0
2004 2005 2006 2007 2008 2009 2010
Source: “Worldwide and US BPO” 2004-08-IDC 2004 “Bearing Point Report” 2005 5
GLOBAL IT INDUSTRY OVERVIEW
GLOBAL IT OUTSOURCING
140
120
100
Billions 80
60
40
20
0
2004 2005 2006 2007 2008 2009 2010
BPO 3%
BPO 43%
BPO 27%
IT Services & Software
5%
IT Services &
IT Services & Software 57% Software 27%
7
Source: “Strategy for Increasing Exports of BPO” Bearing Point Report
GLOBAL IT INDUSTRY OVERVIEW
US IT OUTSOURCING SPENDING 1 Manufacturing
2 Banking
3 Government
18
4 Finance
16
14
5 Processes
12 6 Media
% age 10
7 Retail
8
8 Services
6
4 9 Utilities
2 10 Healthcare
0
11 Transport
1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16
12 Insurance
U.S. IS Outsourcing Spending Share by Vertical Industry
13 Wholesale
14 Education
15 Industries
16 Construction
18%
USA
W. Europe
22% 60% Asia Pacific
4.7
17.2
0.5 India
Canada
0.9 China
Eastern Europe
Philippines
1.8
Mexico
Others
1.9
12.6
13
ECONOMIC SUCCESS STORY
• Debt to GDP ratio of healthy 59% with a legal limit set at 60%
14
ECONOMIC SUCCESS STORY
15
ECONOMIC SUCCESS STORY
16
“ Starting from a relatively low base in 2003, the Pakistan IT Industry has
experienced rapid growth over the last three years … ”
PAKISTAN IT INDUSTRY
PROFILE 17
PAKISTAN IT INDUSTRY PROFILE
OVERVIEW
18
INTERNET
CONNECTIVITY MAP
19
Transworld Associates, 2006
PAKISTAN IT INDUSTRY PROFILE
IT COMPANIES BY LOCATION
Karachi
Lahore
38%
28%
Other
Cities
1%
Islamabad/Rawalpindi
33%
Call Centers Share in Total Revenue PSEB Registered Call Centers by city
Call
Center Other
26% Lahore Cities Islamabad/Rawalpindi
“112” “8” “79”
Other ITeS
IT and 14%
Software
60% Karachi
“131”
USA 58%
80000
70000
60000
50000
40000
30000
20000
10000
0
NCR IBM ZTE NetSol TouchStone TRG LMKR
Office Space (sq ft) 2003 Office Space (Sq ft) 2006
23
Source: “PSEB Survey”
PAKISTAN IT INDUSTRY
PROFILE
TOP 10 EXPORTERS FY 05-06
Pakistan (State Bank Figures)
Rank Companies
1 Netsol Technologies
2 Ovex Technologies
3 TRG Pvt Ltd
4 System Pvt Ltd
5 Elixir Technologies
6 Descon IT24 Pvt Ltd
7 Trivor Software
8 Geopaq Tech. (Pvt.)
9 Enterprise DB
10 Xavor Pakistan Pvt Ltd
24
Source: “SBP”, “PSEB”, “Bearing Point Study” September 20, 2005
PAKISTAN IT INDUSTRY
PROFILE
MULTINATIONAL DEVELOPMENT CENTERS & PROJECTS
25
PAKISTAN IT INDUSTRY
PROFILE
MULTINATIONAL DEVELOPMENT CENTERS & PROJECTS
26
PAKISTAN IT INDUSTRY
PROFILE
WORLD CLASS COMPANIES
TELECOM
Wavetech: Large display systems in public places
Inov8: Leading mobile transaction management
platform
Mobile complete: mobile testing suite
Pixsense: Mobile Photos
JOB PORTALS
Rozee.com.pk: Online recruitment solutions
DOCUMENT MANAGEMENT
eDox: Superior document management and office
automation solution with over 150 international
customers 27
PAKISTAN IT INDUSTRY
PROFILE
WORLD CLASS COMPANIES
PERSONAL PRODUCTIVITY
Scrybe: Leading Web based email and calendaring
solution
RETAIL
ITIM: Fast growing retail solution with over
50 UK customers
SOCIAL NETWORKING
Naseeb.com: Muslim social networking portal
28
PAKISTAN IT INDUSTRY
PROFILE
WORLD CLASS COMPANIES
FINANCE
Mixit: Stock Market Order Management, NYSE, USD 0.5 Bil per year
NetSol: Car Leasing and Services. Daimler Chrysler,
Toyota, BMW
Systems Limited: Mortgage Lien processing software has leading
share of the US market)
Autosoft: Retail banking Solution running in three countries
Metalbid.com: world leading metal exchange
TPS: e-payment and e-banking (Customers: Al Bilad KSA, CBK, BoK,
ESB, UBL Kuwait, 1Link, Allied Bank) 29
PAKISTAN IT INDUSTRY
PROFILE
WORLD CLASS COMPANIES
HEALTHCARE
TSG: Leading medium size hospital data warehouse; 200 customers
in USA
Cure MD: Leading web based HIPAA complaint healthcare system
30
PAKISTAN IT INDUSTRY
PROFILE
WORLD CLASS COMPANIES
ENTERPRISE COMPUTING
Ultimus: Business Process Management. 160 international customers
including Microsoft & White House
Five Rivers Technologies: Clear Cube Partner and world leader in fast
growing field of centralized computing.
31
PAKISTAN IT INDUSTRY
PROFILE
WORLD CLASS COMPANIES
SOFTWARE SERVICES
Cube XS: Level 4 Data Center for AT&T
Visualsoft: Hardware and software system integration
Kalsoft: Advanced infrastructure design and implementation
Averox: Enterprise client/server based solution
Si3: System Integration solution providers
Techlogix: Business process improvement solutions
Techaccess: Enterprise management solutions
Systems Ltd: IT and BPO services
Pi Sigma Group: Consulting and software development 32
Comcept: Innovative telecom solution provider
PAKISTAN IT INDUSTRY
PROFILE
WORLD CLASS COMPANIES
IT ENABLED SERVICES
Post Amazers: Animation. “Son of Mask” and “Exorcist : The Sequel”
LMKR: Seismological and Geological Data Management. BP, CALTEX,
TEXACO.
iEngineering: Platform Management. Most comprehensive database in
the world
Touchstone BPO, Ovex, Infospan, TRG, IT24: IT enabled services/Call
Centers
33
PAKISTAN IT INDUSTRY
PROFILE
EXPORT OF IT SERVICES
Mode IT Exports
1. Cross Border USD 150 million
2. Consumption Abroad USD 200 million
(Average USD 250,000
expenditure by over
800 entities)
3. Commercial Presence Abroad USD 450 million
4. Temporary Movement USD 250 million (At
least 5000 workers
earning at least USD
50,000 per year on
average)
Grand Total USD 1,050 million
STRATEGIC FRAMEWORK
39
STRATEGIC FRAMEWORK
INTERNATIONAL BEST PRACTICES & LESSONS LEARNT
2000
SIZE, DOMAIN,
TECHNOLOGY,
COUNTRY IMAGE
40
IT & TELECOM INDUSTRY
COMPARISON
Area Telecom Industry IT industry
80
70
60 Telecom Bandwidth
IT enabled Office Space
No. of 50
Human Capital
Companies Marketing/Country Image
40
Availability of Finance
30 Company Capability Development
Public Policy
20 Facilitation
Strategy & Research
10
Other
0
Areas of Concern
Indirect Drivers:
Finance Promote innovation, rapid growth and support the Strategy
Company Capability Development Employ certifications as a “rite of passage”
Policy Legislation that promotes and protects the IT industry
Facilitation Grease the wheels of private enterprise
Internal Strategy, Systems, Culture
Strategy & Research Research on the IT Industry
43
STRATEGIC FRAMEWORK
STRATEGY & RESEARCH
Current Profile
Target – 2010
Next Steps
• Gartner Study
44
STRATEGIC FRAMEWORK
VENTURE CAPITAL FUND & ENTREPRENEURSHIP DEVELOPMENT
Current Profile
Next Steps
45
STRATEGIC FRAMEWORK
IT PARKS
Current Profile
Proposed IT Parks
Next Steps
• MoIT/PSEB to be consulted on all proposed legislation impacting IT
including that tabled by organizations like CBR .
48
STRATEGIC FRAMEWORK
HUMAN RESOURCE DEVELOPMENT
Current Profile
49
STRATEGIC FRAMEWORK
FACILITATION
Regulatory Facilitation & Targeted Interventions
Current Profile
• Under PSEB sponsored program over 110 ISO certified companies, and
over 20 CMMi certified companies (by 1H07) making Pakistan a
world leader.
Target – 2010
Over 300 ISO 9000, CMMi, Six Sigma, ITIL, OPM3, and ISO 27001
certified companies
Next Steps
• ISO 27001
51
STRATEGIC FRAMEWORK
INTERNAL
Current Profile
Target – 2010
Best management practices, automated, ISO 9001 and ISO 27001 certified.
Market competitive salaries and 45 Additional positions
Next Steps
53
PAKISTAN IT INDUSTRY PROFILE
GROWTH PERCENTAGE 2003-2010
80%
70%
50% 55%
40% 48%
20%
10%
0%
2003-04 2004-05 2005-06 2006-07 2007-08 2008-09 2009-10
Year
IT Export Revenue Growth Rate (%) IT Domestic Revenue Growth Rate (%)
54
IT REVENUE GROWTH
9,000
8,000
USD in Millions
7,000
Domestic Revenue
6,000 Global Export Sales
Export Revenue Global in USD Millions 1,000 1,250 1,584 2,640 4,400
IT Graduates working in the Export IT Firms 10,000 16,569 27,615 46,025 76,709
Over ten billion dollars in annual turnover from several hundred million dollar services
companies, leading product companies, and ten additional FORTUNE 500 and GLOBAL 2000
development centers.
Internationally recognized as a leading IT destination
800 IT companies in the country
10 IT/Technology Parks nationwide providing 20 million square feet
230,000 IT graduates in the country
250,000 IT and non-IT graduates employed by the IT Industry
USD 200 mil annual disbursement by VC Funds to the IT Industry
10 GBS International Internet Traffic with 99.99% uptime
Over 300 ISO, CMM, ISO 27001, Six Sigma, OPM3, ITIL and certified companies
Effective regulation for Convergence Facilitation, IPR protection, data protection,
and prevention of electronic crimes and smooth regulatory approvals.
Accurate, yearly updated industry data. 57
STRATEGIC FRAMEWORK
Country Branding
58
THANK YOU
59