Documente Academic
Documente Profesional
Documente Cultură
Andy Cutler
10:30 – 12:00 Plant Tour and MDI Roundtable CF, SP, MR (Lead)
We leave with a clear, aligned view of what we must get done in 2014,
where the risks and opportunities are, and where we need to support
each other to collectively achieve our goals
3
By the time we leave…
44
Highlights Lowlights
2012 Start
Foundation Growth
World Class
Above Avg
Average
Below Avg
Poor
NA
TOTALS 8 20 35 3
Armstrong World Industries - Matt Espe
88
Inspiring Great Space…the Armstrong Way
9
Our Non-Negotiables
We will:
• adapt our go-to-market practices & partners to the ever changing
marketplace & opportunities. We will always pride ourselves in
having industry-best demand creation & strong partnerships with
the best channel players
• safely deliver quality products & services that reflect what the
customer needs
11
Our Non-Negotiables
We will:
• continue to have a competitive cost structure by benchmarking our
peers to make sure we don’t fall behind
ABP Global
Leaders Meeting
Vic Grizzle
Executive VP & CEO, ABP
Thursday, January 23, 2014
13
From: To:
Mineral Fiber Leadership Ceilings Solutions Leadership
Other
Mineral
Fiber
Wood
Mineral Fiber
Metal
$3B $6B
To be the best in the world in ceilings solutions. . .
committed to win in the whole ceilings market
Our Competitive Advantage 16
St Gobain Armstrong
USG
1.
1 Strengthen our position in core markets
2.
2 Build a leadership position in emerging markets
3.
3 Build a global leadership position in Architectural
Specialties
External:
How we organize our work and
make decisions should be
invisible to the customer
Every interface with the customer is
an opportunity to create a great
experience
Internal:
Operating in a matrix organization
“Care” about stakeholders
Strong “organizational ear” for VOC
Simple must win over Complexity
ABP future
Complaints by Month 2013 . . . Changing the conversation on Quality
600
500 • Customers
Covered in Clive’s Presentation are “feeling” our
400
300
Quality
200
• Big “Q” vs. little “q”
100
– Product, processes, responses
0
• Conversation killers
– The metric (claims rate)
– Competitive benchmark
– It costs money
Commercial Excellence is . . .
1) Integrated selling organization that sells the total org
capabilities
23
24
Global AS Review
Mike Shirk
1 2 3
Create a high ROIC Be the “tip of the Develop people and
global growth engine spear” for all ABP capabilities
ROIC%
AWI ABP AS
15-20% growth every year AS gets us in the door Org Vitality Catalyst
$11M
8%
5%
3% 3%
02 03 04 05 06 07 08 09 10 11 12 13 2009 2010 2011 2012 2013 2009 2010 2011 2012 2013
Notes: MPE & SGA investment numbers include inflation, 2013 number is not final yet, but very close
1
AS Positioned Externally As a Growth Engine
27
Examples
Americas Metal
Original case: $37M NPV, 75% IRR
Sales and EBITDA Business Case
Actual
45 Results on track through 2013,
despite tougher mkt
40
40
Case assumption = 4% per year
35 Sales Actual = Negative market growth
35
30 29
2014 budget doubles metal sales
25 from $20M 2011 base
20
Mix of cost, price and volume levers
15
EBITDA 13
10 10 Now clear #1 in metal … though still
7 BIG share gain opportunities in linear
5
and big projects
0
2012 2013 2014B
2013 Montreal Upgrade Program
30
New Capabilities
5’ wide perforator leveler (wider, faster) 5’ wide turret (wider, faster) Wall-mounted saw (safety, quality)
3
Capabilities: Global Leverage Examples
31
Wujiang, China
Moscow,
Russia Build In Process
Stafford, UK
St. Gallen, Switz.
Paris,
France
Lancaster, US Dubai, UAE
Rankweil, Austria Shanghai, China
Mumbai, India
Very High
immature performing
Strategic management
Opportunity prioritization
Top-down systematic Top-down systematic
and resource allocation Purely regional
Bottoms up regional
prioritization across prioritization across
adjustments
regions countries
Financial management
Consistent global Consistent global
and controls No global baseline Global baseline tracking, mostly tracking, streamlined,
accurate transparent, accurate
Very High
immature performing
Fulfillment
Metal mfg best practice Improvement and plans All plants at consistent
Mostly ad hoc, leaders
and capability sharing aligned, fully leveraging high performance,
None connecting the dots, not
experts/systems across advantaged capabilities &
yet fully engrained
network processes implemented
Global network
Global supply leverage Some sourcing from Global supplier
optimization tools for
All suppliers regional outside regions, not agreements, global cost
source selection and
coordinated reduction initiatives
service/cost optimization
Global project STC Some coordination, Network of pitchers & Global CRM used,
None
typically ineffective catchers, STC process effective global
35STC
Priorities For Next 3 Years
36
2. Job follow-up in Americas: Level 2 win rate up 2. Complete the “4 Pillars” program for Asia, get
5ppts, land a few >$1M projects, new products more traction with teamwork, solution selling
3. Meet China plant case commitment: Plant 3. Strengthen foundation and Institutionalize
start-up on schedule/budget, $9.5M China AS best practices: safety system, quality system,
sales, $2.0M DM, $3.5M MPE, $2.3M SG&A advantaged fulfillment network, tech ops
4. ~$4M pricing & productivity: ~$2M pricing, 4. Deliver new capabilities per plan: Design
$1.7M direct cost productivity from Am. & EMEA Services, Purewood, Blades; OP19, chilled
5. $10M new wins from Global Projects 5. Decision on Middle East capacity
250
185
165
144
128
ABP Comparisons
Pontalier 34
Team Valley 34
Pensacola 30
1. Service Europe business: Solve the metal 1. Execute Europe metal capacity upgrade and
S&OP and decision process puzzle now, meet ERP Project: Rankweil L3 in June, Stafford L2
commitments, get back to 5 weeks in 1Q upgrade, Rankweil L2 by EOY
Increase capacity out of Stafford (NEW) 3. Strengthen foundation and Institutionalize best
practices: safety system, quality system,
advantaged fulfillment network, tech ops
3. Meet China plant case commitment: Plant • Safety step change
start-up on schedule/budget, $9.5M China AS
sales, $2.0M DM, $3.5M MPE, $2.3M SG&A
• Achieve Advantaged Fulfillment improvements
• Continuous Improvement
1. Service Europe business: Solve the metal 1. Execute Europe metal capacity upgrade and
S&OP and decision process puzzle now, meet ERP Project: Rankweil L3 in June, Stafford L2
commitments, get back to 5 weeks in 1Q upgrade, Rankweil L2 by EOY Franz, Simon
Deb
Increase capacity out of Stafford (NEW) 3. Strengthen foundation and Institutionalize best
practices: safety system, quality system,
Clive, Matt advantaged fulfillment network, tech ops
3. Meet China plant case commitment: Plant • Safety step change Ken, Andy
start-up on schedule/budget, $9.5M China AS
sales, $2.0M DM, $3.5M MPE, $2.3M SG&A
• Achieve Advantaged Fulfillment improvements
Joe, Franz
4. ~$4M pricing & productivity: ~$2M pricing,
Deb
$1.7M direct cost productivity from Am. & EMEA • Quality Foundation improvements
Clive
Andy • Continuous Improvement
Clive, Simon
• Technical capabilities improvements
Clive
4. Decision on Middle East capacity
Andy, Joe
AS 2014 Safety Deliverables
41
Safety Vital Fews in the existing plants will drive the 2014 step changes
AS 2014 Quality Deliverables
42
Must Have’s
Key Focus
• Quality Assessment Score improvement •Quality organization is established in each plant
(Montreal 46%, Stafford 51%, Rankweil
•Plants “plan for quality” through work
63%) (Step Change) breakdown structures and execution
plans.
• Install SPC on Stafford – Rankweil paint
lines • AS uses “true cost of quality reporting” to
drive change (not claims)
Quality Vital Fews running in Montreal and Stafford will drive 2014 step change.
2014 ADV Fulfillment Network Deliverables
43
• Policy deployment meetings and counter • Plants “plan for PI” through work breakdown
measure discussions are help each month structures and execution plans.
• MDI used in each facility with daily actions • Organisational development changes
improve PI structure and add resource.
• 5S activities to organise work areas
• Policy deployment metrics become “useful”
• Standard work for all key processes, with to the plants and countermeasures drive
top down improvements.
layered auditing to sustain improvements.
• MDI boards drive “daily” improvement.
• VSM identify waste and streamline
processes.(Stafford end of Q3) • Lean techniques standardise and improve
plant performance through operator
involvement.
Foundation Growth
World Class
Above Avg
Average
Below Avg
Poor
NA
2014 Focus is to build China at our high company standard and make next
step changes in our foundations
WAVE OPS Organizational Performance
48
Foundation Growth
World Class
Above Avg
Average
Below Avg
Poor
NA
WAVE has very high foundational performance and but does not excel in
growth
TEAM Performance
49
Foundation Growth
World Class
Above Avg
Average
Below Avg
Poor
NA
Foundation Improvement
• Safety – Next step change improvement: Safety systems improved, Risk assessment –
Risk mitigation, supervisor effectiveness)
• Advantaged Fulfillment Network (Implement major projects… ie ERP project,
supply chain individuals and team development)
• Plant Quality – (Managing system stabilized, begin managing with data)
• Productivity - 0.9 mil (plants) cost out in 2014
Growth
•China Plant Build and Start-up - $9 mil.
• Rankweil upgrade to eliminate continuity issues and enable growth-$ 8.5 mil
• AS Global Cat 2 spend - $3 mil (New laser Stafford, Montreal Linear strips, etc)
• Pontarlier - Bring Madrid equipment in house – $1 mil
• Strategic projects (currently 1 EU, 1 NA)
• Major projects - (TBD) (Requiring investment analysis - Fast track solutions) Barangaroo
2013 ex.
50
By the time we leave…
5
51
1