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Project charter
‡ Title
± Utilization of floor space in the shopping mall

‡ Scope overview
- The project team will ensure proper utilization of floor
space in the mall by indentifying the unused space,
unnecessary tables and fixtures, excess usage of space
by the product and the employees. After this is identified
the team will take actions to better utilize the space.
'usiness case
‡ The purpose of this project is to study the utilization of
floor space to:
(i) increase sales per shelf space
(ii) sales per employee
(iii) sales per total divisional group area allocated and
(iv) should remain market leader.
This is done because the company experienced
losses in sales and inadequate space to keep their
products.
`ommunication plan
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Management Project goals Project `harter Written

manager preparation

Sponsor `harter input Functional After charter Written and

managers and preparation oral
all employees
in the mall
Store Project team Sub ordinates During Oral
Supervisors members execution

Functional Project Employees During Oral

managers manager & execution
members
Oisks
Major risks
‡ Unavailability of measuring tools
‡ `ustomer interruption while measuring space
‡ Inadequate skill level of team members
Minor risks
‡ Non co-operation of employees in the mall
`ontingency plans
- purchase all measuring tools well in advance
- identify the skills of the associates and impart training accordingly
- proper timing of the study
Team operating principles
‡ Every team members has to report to Project managers
on a daily basis
‡ Targets will be set by project manager and every team
members has to meet the deadlines
‡ Weekly there will be a meeting with project team and
management
‡ Decision regarding all the issues will be taken by the
Project manager.
Project organisation
 Project organisation
President

Store manager

Operations Finance Section

HO manager
manager managers Manager

P.M Fruits &

Team member Team member Team member Team member
Vegetables
P.M Electrical
Team member Team member Team member Team member
appliances
P.M
`osmetics Team member Team member Team member Team member

P.M Garments Team member Team member Team member Team member
Executive level employees
‡ Steering committee
± Store manager
± Distribution managers
± VP operations
± `hief HO
± VP Finance
‡ Sponsor
‡ `hairman of the Mall
‡ Project Manager
‡ Mr. X for the whole Project
‡ Mr. M,N,O,P are the managers for each Sections such as cosmetics, Garments
etc«..

‡ Subject matter expert

‡ Visual merchandiser
Project plan, mile stones,
deliverables
Project plan
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Gathering store info 2 days Project Manager

Oecruiting & Training 5 days HO Team members

workforce
Tools selection 4 days Project Manager &
members
Survey 15 days Team members

Purchase supplies 5 days Supervisors &

Procurement team
Installation of supplies 20 days Team members

Shelving of products 4 days Team members and

employees
Wrapping up 1 day All Team members &
employees
Milestones
‡ Oecruitment of team members
‡ Selection of measuring tool
‡ Surveying the space
‡ Purchase of fixtures and tables
‡ Installation of fixtures and tables
‡ Payment from the management
Deliverables
‡ Increase in the utilization of store space, to place
more products and to accommodate the
employees conveniently.
Oesource planning
Types of Oesources
‡ Manpower
‡ Funds
‡ Tools, equipments and supplies
‡ Volume of different products
Estimation of resource needs
‡ Manpower
± Section Head ± 4
± Team members ± 25
± Visual merchandiser - 1
‡ Materials
‡ Measuring instruments ± Scale, measuring tape,
etc« for each team members
‡ Tables and fixtures as per the requirement
‡ Steel shelves based on the quantity and type of
products
Oesource availability
‡

± Existing employees
± recruitment through advertising in
newspapers and job portals done by the HO
team
‡

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‡ Measuring tools from local stores
‡ Shelving materials from local vendors
Oesource leveling
‡ To balance the resources medium skilled
employees are selected along with high skilled
employees (Juniors).

‡ In case of urgencies employees in the store are

used with the consent of the store manager
'udgeting
Direct and indirect costs
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Direct labour:
Section heads 4 @ Os. 25000/month 1,00,000
Visual `ontract for three days 25,000
Merchandiser
Employees 32 @ Os. 300/day 1,68,000
Direct materials:
Steel selves 8 @ Os. 2000 16,000
Tables 16 @ 1200 19,200
Overhead (5% of labour 15,000
cost)
Other expenses 15,000
Total 3,51,200
Activity based costing
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Gathering store info 2 days

Oecruiting & Training 5 days 10,000

workforce
Tools selection 4 days 5000

Survey 15 days 65,000

Purchase supplies 2 days 25,000

Installation of supplies 25 days 1,20,000

Shelving of products 2 days 20,000

Administrative cost 50000

Total 2,95,000
`riteria for closure of a project
`riteria for closure of Project
‡ Outcomes
± Objectives are achieved?
± Success measures
‡ Schedule
‡ Milestones
‡ `ompletion
‡ `ost
‡ Total expenditure
ï  
Jayanth Sarathi N
K Srinivas Oao
Karthik O
ogesh S
Naresh K
Vijayanand K