Oral communication

Vardhman & Vardhman

“PRIDE” model for effective
communication.
 P = Purpose of the communication

 R = Receiver Roles

 I = Impact desired

 D = Design of the communication

 E = Execution of the communication

 Oral Communication (unit-2)

Oral Communication includes-

 Face to Face Conversation.
 Telephonic Conversation
 Oral Communication includes-
 Lecturers
 Speech
 Group discussion
 Social gatherings
 Interview
 Conference & Meeting
MERITS
 Facial expressions and gestures make
communication effective
 It is the best medium for discussions as
negotiation, interview, counseling etc.
 Communicator can get known the reaction of
message on receiver through his gestures &
expressions & tone
MERITS

 It provides immediate feedback.

 It save time & efforts.
 Listener can get immediate clarification of any
doubt in his mind.
LIMITATION-
 It is not possible while dealing a large group.
 It is ineffective when listener is not attentive and
different perceptions
 It can not retain for longer time as permanent
record.
 It is less effective if communicator has no convict
on himself
Merits of Telephonic Conversation-

 Interact freely on Phone.

 It eliminates the barriers between physically
disposed persons.
 We can get immediate / quick feed back. At a time
we can talk one person effectively
 Long discussions are not possible
 Expensive and less effective
LIMITATION-
 Technical problem distract telephone network if
device is not working well
 In case of mobile phone signal problem become
barrier to communication
 Ring tone disturb others anytime any where even
is classroom, meetings, silence zone, conferences
etc
 Principles of Successful
Oral Communication

 Clarity of expression
 Make communication a two-way process
 Develop trust by creating listeners interest
 Be precise, avoid hackneyed
 Avoid communication overload, easy flow
 Overcoming barriers (time, distance &
noise)
 Timely feedback
 Communication & Listening Skills
 Correct choice of medium
 Strong conviction
 Sequence, coherence and consistency in
contents
 Economical, Accurate, Empathetic
 Identify barriers & try to rectify the problem
 Go for appropriate body language
 IMPORTANCE OF FEEDBACK

INPUTS

SENDER FEEDBACK RECEIVER

Factors Affecting: Factors Affecting:
•Sender / Transmitter ( Sx ) Receiver ( Rx )
•Personality and Attitude Personality and Attitude
•Cultural effect Cultural effect
•Mental setup & Psychology Mental setup & Psychology

•Experience & background Experience & background

•Communication Skills Communication Skills

•Knowledge & Qualification Knowledge & Qualification
Nonverbal/ pictorial Communication

 Pictures
 Posters
 Banners
 Film clips
 Slides
 Gestures
Nonverbal/ pictorial Communication

MERITS-
 It is very effective in use in silent zone

 It eliminates differential perceptions

 It is effective when emotions take place

Nonverbal/ pictorial Communication

LIMITATION-
 It is ineffective particular for illiterate persons

 It is not possible in each and every situation

 It cannot be use for lengthy conversation

 Non Verbal Communication
 It covers all external stimuli other than
spoken or written words and including
characteristics of appearance, voice and use of
space and time.
 Kinesics- It is study of the role of body
movements such as winking and shrugging in
communication
 Proxemics-It is also called space language
which subject the deals with the way people
use physical space to communicate.
Intimate
Physical Contact-18”
Personal 18”-4 Feet

Social 4 Feet-12 Feet

Public 12 Feet-range of
eye sight &hearing
 Non Verbal Communication
 Chronemics or Distance language-The
subject that deals with the way people
use time dimension or time language
 Paralanguage- The non verbal factors
like tone of voice, the speed of delivery,
the degree of loudness or softness, and
the pitch of voice which affect the
spoken words called paralanguage