HOW TO SUBMIT VOLUNTARY

REPORT IN INDONESIA

By SSP DGCA
21 December 2017
 Regulation
Aviation Act No 1 Year
2009

Ministre Decree No 62 Year

Ministre Decree No 93 Year
2017 about Civil Aviation
2017 about State Safety
Safety Regulation 19 Safety
Programme
Management

Government Decree No
243 Year 2017 about
advisory circular (AC) 19-02
Voluntary Reporting
System
 What kind of occurrence to be
reported ?
• Detail of occurrence that may not be captured
by the mandatory reporting system (CASR 19)
• Other safety related information which is
perceived by the reporter as an actual or
potential hazard to aviation safety.
Scope of the aviation sectors/areas

Flight
Operation

Approved Aerodrome
training Operation
organization

Design and Air Traffic

manufacturing Management

Aircraft
Maintenance
 Who can make report
Flight and cabin
crew

General Aviation Air Traffic

personnel Controller

Licensed aircraft
Aerodrome engineers,
employee technisian or
mechanics

Employees of
Ground Handling maintenance,
operator design and
manufacturing
 When to make such a report ?
You wish for other to learn and benefit from
the occurrence or hazard report, but are
concerned about protecting your identity

There is no other appropriate reporting

procedure or channel

You have tried another reporting procedure

or channel without the issue having been
addressed.
 How To report (1)
Reporter directly experienced using his/her five
senses an event

Reporter choose way to report

If there something matter to be discussed with

SSP admin, reporter can contact admin first

Reporter fill voluntary report by describing

occurrence as clear as possible.
 How To report (2)

SSP Admin will contact reporter if need

additional information

Reporter will receive notification email

from SSP Admin and code to monitor
report progress.

Reporter can see feedback via Voluntary

Report Bulletin as publish in SSP website
(http://ssp.hubud.dephub.go.id).
 Reporter Protection
• Minister Decree No 93 Year 2017
about State Safety Programme
point 3.1.3.6

Every person who submitting a

Voluntary Report as referred to
in point 3.1.3.2 letter d shall be
freed from threats and legal
sanctions and granted for
reporting access
 Data Protection
• Minister Decree No 62 Year 2017 about
CASR 19 SMS point 19.61 Collection and
Storage of Information

• The handling of the report shall be done

with a view to preventing the use of
information for purposes other than
safety, and shall appropriately safeguard
the confidentially of the identity of the
reporter and of the person mentioned in
occurrence reports, with a view to
promoting a ‘just culture’.
Example of Voluntary Report
 Example Voluntary Report
Flight Crew (1)
2013-12-31
• When conducting a VOR approach into SUB on RWY 28,
there is a real possibility of lining up on the southern
taxiway (SP2) instead of RWY 28. In hazy conditions, from
far you can mistake the taxiway for the runway as it
appears brighter than the runway. Also, the offset from the
VOR to the runway is only 3 degrees and couple with the
PAPI being unserviceable on RWY 28 will even mislead the
crew even more. Regarding possibility of mistaking taxiway
for runway, do not disengaged the autopilot too early
during approach until you have positively identified the
runway in use.
Example Voluntary Report
Flight Crew (1)
 Example Voluntary Report
ATC
• I was the Approach Controller and cleared
Aircraft X for a visual approach to Runway 17
and switched them to the Tower frequency.
Aircraft X began to maneuver and appeared to
be attempting to land at [a nearby airport],
which lies 12 miles southeast of [the intended
destination]. I called the Tower and the Tower
had Aircraft X on frequency. The Tower issued
a heading to Aircraft X to land at the correct
airport. (hazy condition)
 Example Voluntary Report
Mechanic
• I was the Lead Mechanic for a propeller build-up during
which #2 and #4 Blades were swapped. When the prop was
finally put on a plane a month later, the airplane
experienced excessive vibration. This is when the prop was
inspected and found [to have] blades…installed in the
wrong locations.
I think the blades were installed improperly because too
many people were involved in the build-up. Blades #1 and
#3 were installed first, so I think we just got confused as to
which side #2 went on. Inevitably after installing #2
incorrectly, then #4 would also be incorrect. I think we also
failed to double-check our work like we did when installing
#1 Blade.
 Example Voluntary Report
Ground Handling
• I received two large suitcase at the gate. I sent
the bag down to the first floor on a
dumbwaiter. I left the gate and entered the
restricted zone, then took the first bag from
the dumbwaiter and put it behind me. When I
reached to get the second bag, the suitcase I
had put behind me began to roll toward an
area for vehicular traffic. An employee who
happened to be there noticed the suitcase
and stopped it, but it was a near miss.
Example Voluntary Report
 3 way to reporting VRS

Email

Facsimile Website

VRS
 Facsimile Sheet of Voluntary and Confidential Report (VRS)

Dear Administrator of VRS Facsimile number:+62 21 350 5137

Thank you so much for providing information to VRS. If we would like to know more information

(such as background/factor of that event) about your report, we will contact you. So please fill

in the following matters. We will use this information only for aviation safety and we will

dispose this document after we finished its analysis

Email:
Name:
Telephone:

Kind of Duty (Pilot, Stewardess, Mechanic, Ground handling staff,

ATC, Airport staff, Other aviation staff, etc.)

Facsimile Outline of Reporting:

(1) Content of Report

(2) Situation of Occurrence

(3) Comments (Important Information, Lesson Learn, Issue)

If you need more papers or you want to show a picture on the paper, you
can add more paper if necessary.
 Facsimile
• Form VRS will be send to :

+62 21 350 5137

 To: ssp_dgca@dephub.go.jp

Email Voluntary and Confidential Report (VRS) to DGCA

Dir Administrator of VRS,

I will submit the voluntary report to you as follow.

Please be useful for aviation safety.

Best regards,

【Name】

• Form VRS will be send 【E-mail】

to : 【Telephone】

【Kind of Duty】(Pilot, Stewardess, Mechanic, ATC, Airport staff, etc.)

vision_ssp@dephub.go.id 【Outline of Reporting】

(1) Content of Report

(2) Situation of Occurrence

(3) Comments (Important Information, Lesson Learn, Issue, etc.)

 website

http://ssp.hubud.dephub.go.id/id/
 VISION
Voluntary Information for Safety Improvement on aviatiON

VISION
Voluntary Information for Safety Improvement on aviatiON
 VISION
Voluntary Information for Safety Improvement on aviatiON

VISION
Voluntary Information for Safety Improvement on aviatiON
 Response
Bulletin

Response bulletine
will be post in :

http://ssp.hubud.dep
hub.go.id/aplikasi/
voluntary/show
 SSP – DGCA
VISION Contact admin
Thank You