SIP- Example

Area of SIP : HRM

Industry : Telecomm
Company: Airtel
Region: Noida Office
 Airtel India. Airtel India is the largest provider of
mobile telephony and second largest provider of
fixed telephony in India, and is also a provider of
broadband and subscription television services.
It offers its telecom services under the
airtel brand, and is headed by Sunil Bharti
Mittal.
 The Organisation wants to study the impact
of Emotional Intelligence with reference to
Performance of their Managers.
To critically analyze the relationship between
Emotional Intelligence and the
performance of Managers of ABC Company
Private Limited.
 Descriptive and Exploratory Research Design had
been used.

 SAMPLE DESIGN

 Population Defined: The Population consists of total

120 people inclusive of all level of management.
 12 Marketing Managers were chosen from the
population of 29 Managers across India. The Samples
were chosen through Multistage Sampling. First the
total Area was divided into 29 work stations (regions
 A Questionnaire was constructed on the basis of
Goleman’s Refinement Model of Emotional
Intelligence (2001), as defined in the Model there
were 5 questions designed per quadrant to
define the Recognition and Regulation of
Personal Competency and Social Competency.
Total 20 questions were given and Respondents
were asked to rate them on Likert Scale, later
the Ratings were tabulated and responses were
monitored.
 The Objective was to study the specific gender
relationship with Emotional Intelligence
Competency with reference to Airtel, Noida
Office

 Null Hypothesis: H0:. The Emotional
Intelligence Enhancer Workshop had not been
useful
 Alternate Hypothesis: H1: The Emotional
Intelligence Enhancer Workshop had been useful
 12 Marketing Managers of ABC Company Pvt. Ltd. were observed during first
quarter for their Quarterly target accomplishment. The performances in terms of
Revenues Generated (against Target of 20 Lakhs Quarterly) are given as follows-

 Table- 1- The Revenue Generated in 1st Quarter by the Managers of ABC

Company Private Limited
 To study the critical importance of Emotional Intelligence a test was conducted
on those 12 Marketing Managers. A Workshop was designed for these Managers
wherein the emphasis was to release emotions positively. Psychologists across
India had been invited and they have given tips on how to constructively express
Anger, Frustration, Resentment, Sadness etc negative emotions. Workshop
provided the Managers with an extended control mechanism over their own
emotions.
 After the conduct of Workshop the performances of these Managers were again
recorded for next quarter and the results were as follows-
 Table- 2- The Revenue Generated in 2nd Quarter by the Managers of ABC
Company Private Limited
∑d = 18, hence d = ∑d/n = 18/12 = 1.5
S = √ ∑d2 – n(d)2 / n-1 = √ 68 – 12 (1.5)2 / 12-1 = 1.93(Approx)
Hence the value of │t│= d √n / S
= 1.5√ 12 / 1.93
= 2.69
Degree of Freedom = 12 -1 = 11
For 11 DOF and 5% significance level the Table Value of │t│= 2.201
 As we have observed that the calculated value of │t│ is more than
the Table value of │t│, hence the Null Hypothesis is rejected,
therefore the Alternate Hypothesis which was that the Emotional
Intelligence Enhancer Workshop had been useful in increasing the
productivity of Employees was accepted.
 The findings of this Research Work indicate that the application of
Emotional Intelligence in the Workplace increases occupational
performances, leadership and organizational productivity. The
examples mentioned in the Research work indicates that various
organization have found out that if proper emotional intelligence
was maintained at all level of management then the success of
Organizations was even more concrete and definite. The study
conducted has also given us the information that the stronger the
emotional quotient of any person is successful he/she’ll be in the
professional and personal life. The study had indicated the fact
that the productivity of any organization is also the function of
how well balanced the employees are when it comes to manage
their own emotions and the emotions of others